2006 MERCURY MARINER HYBRID Complaints

The contact owns a 2006 Mercury Mariner Hybrid. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated the stop on the side warning message was illuminated. The contact was able to park on the side of the road and was able to restart the vehicle within 5 minutes. The contact stated he continued to experience the failure. The contact took the vehicle to an independent mechanic and was referred to a local dealer to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the radiator thermostat to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 101,560.

IN STOP AND GO CITY TRAFFIC GOING ABOUT 1 MILE AN HOUR I BRAKED BUT MY MARINER DIDN'T AND I SLOWLY REAR ENDED ANOTHER VEHICLE. MY ABS SENSOR WENT ON THEN OFF EVENTUALLY AN ABS REGEN LIGHT CAME ON AND I HAD NO BRAKES SO I DROVE ,VERY CAREFULLY, 83 MILES TO MY FORD DEALER ( WITH NO BRAKES) TO FIND OUT THAT I NEEDED A COMPLETE REPLACEMENT OF MY ABS HYBRID BRAKING MODULE. $3900! MY MECHANIC AND I CALLED TWO DIFFERENT JUNK YARDS WHERE WE RECEIVED REPLACEMENTS AND THEY WERE INSTALLED BUT WHEN BROUGHT BACK TO THE FORD DEALER THE UNITS WOULDN'T TAKE THE COMPUTER CODE AND THE (USED) SYSTEMS FAILED. $3900 IS A LOT OF MONEY FOR A VEHICLE, WITH 158,000 MILES ON IT, THAT I BOUGHT USED FOR UNDER $5000. THAT SAID IS THERE ANYWAY THAT THIS ABS HYBRID BRAKE MODULE SHOULD HAVE BEEN ON A RECALL LIST. ARE OTHERS HAVING SIMILAR ISSUES? IS THIS WHY THEY QUIT MAKING HYBRIDS AT THIS TIME? I DON'T KNOW BUT I'M THINKING THIS IS A RECALL ISSUE AT THAT PRICE.

WHEN SLOWING FOR A STOP SIGN ON A SUBURBAN STREET, THE VEHICLE LOST ALL BRAKING POWER. (IT HAD SHOWN NO PRIOR PROBLEMS.) WE HAD THE VEHICLE CHECKED - BOTH FRONT HYDRAULIC LINES HAD BROKEN.

I WAS DRIVING MY 2006 MERCURY MARINER HYBRID DOWN THE ROAD GOING APPROXIMATELY 35-40 MPH. THE VEHICLE SHUT OFF AND THE DASH READ STOP SAFELY NOW. I COULD STILL STEER AND BRAKE. IT WOULD NOT RESTART RIGHT AWAY. I TRIED RESTARTING IN ABOUT A HALF AN HOUR AND IT STARTED. I THEN DROVE FOR APPROXIMATELY 100 YARDS AND THE VEHICLE SHUT OFF AGAIN AND THE SAME DASH READING . I FINALLY AFTER SEVERAL ATTEMPTS TO GETBACKHOMEWITHTHISHAPPENINGABOUTEVERY100YARDS.IHADTHECARTOWEDTOMYLOCALMECHANICANDWASTOLDTHATINEEDEDTOCONTACTFORDDEALERSHIPBECAUSE:RECALLSUBJECT:MOTORELECTRONICSCOOLANTPUMPFAILUREREPORTRECEIPTDATE:SEP03,2014NHTSA CAMPAIGN NUMBER: 14V526000 COMPONENT(S): HYBRID PROPULSION SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 70,209 ALL PRODUCTS ASSOCIATED WITH THIS RECALL VEHICLE MAKE MODEL MODEL YEAR(S) FORD ESCAPE 2005-2008 MERCURY MARINER 2006-2008DETAILSMANUFACTURER: FORD MOTOR COMPANYSUMMARY:FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2005-2008 FORD ESCAPE HYBRID ELECTRIC VEHICLES MANUFACTURED OCTOBER 13, 2003, TO JUNE 20, 2008, AND 2006-2008 MERCURY MARINER HYBRID ELECTRIC VEHICLES MANUFACTURED JUNE 10, 2005, TO JUNE 20, 2008. THE COOLANT PUMP FOR THE HYBRID SYSTEM MAY FAIL RESULTING IN THE HYBRID ELECTRONICS OVERHEATING. CONSEQUENCE:IF THE HYBRID ELECTRONICS SYSTEM OVERHEATS, IT MAY SHUT DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, INCREASING THE RISK OF A CRASH.REMEDY:FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE ORIGINAL MOTOR ELECTRONICS COOLANT (MEC) PUMP WITH AN IMPROVED BRUSHLESS PUMP, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OCTOBER 27, 2014. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FORTHISRECALLIS14S19.NOTES:OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETYADMINISTRATIONVEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GOTOWWW.SAFERCAR.GOV. *TR

I WAS DRIVING THE VEHICLE AND ALL OF THE SUDDEN ENGINE SHUTS DOWN AND DASH READS PULL OVER SAFELY NOW. IT WOULD NOT START BACK UP RIGHT AWAY. I TRIED STARTING IT ABOUT A HALF HOUR LATER AND IT STARTED. I DROVE MAYBE 100 YARDS AND THE VEHICLE DID THE SAME THING. I FINALLY GOT IT TO OUR DRIVEWAY AND IT SHUT OFF AGAIN. IT CONTINUES TO DO THE SAME THING.EVEN WHEN NOT DRIVING IT.

THE CAR SHUTS DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, AND READS PULL OVER SAFELY NOW. THIS HAPPENS WITHOUT WARNING WHILE DRIVING DOWN CITY STREET AND WHILE PARKED.

I PUT MY 2006 MERCURY MARINER HYBRID INTO REVERSE TO BACK OUT OF MY DRIVE WAY. I APPLIED A LITTLE GAS AND BEGAN ROLLING DOWN THE INCLINE TOWARDS THE STREET. AS I APPROACHED THE STREET I PUT ON MY BRAKES, BUT NOTHING HAPPENED AND I FAILED TO SLOW DOWN. A CODE DISPLAYED ON MY DASH READING, "REGEN BRAKES" THE LAST WORD WAS EITHER FAILURE OR DISABLED. I CAN'T REMEMBER BECAUSE I WAS IN A PANIC ABOUT MY BRAKES NOT WORKING WITH MY FAMILY IN THE CAR. I APPLIED THE BRAKES AGAIN. THE BRAKE PEDAL WAS HARD TO PUSH AND THOUGH I TRIED WITH ALL MY STRENGTH, IT DID NOT STOP THE CAR. MY HUSBAND THEN PULLED THE PARKING BRAKE FROM THE PASSENGER SEAT. I TURNED THE CAR OFF TO COLLECT MYSELF, HOPING THE FAILURE WAS SOME WEIRD FLUKE, AND TURNED THE CAR BACK ON. IT IMMEDIATELY DID THE SAME FAILURE. AT THIS POINT, I PUT THE CAR IN PARK AND MY HUSBAND OFFERED TO DRIVE IT AROUND THE BLOCK AND BACK INTO THE GARAGE. IT NEVER SHOWED ANOTHER CODE AFTERWARDS. WE LEFT THE CAR FOR A FEW HOURS AND THEN CAUTIOUSLY DROVE IT TO THE GAS STATION. NO MORE CODES OR ISSUES. HOWEVER, WE NO LONGER FEEL WE CAN SAFELY DRIVE THE CAR AS WE HAVE NO IDEA WHEN THE BRAKES COULD GO OUT AGAIN. NEXT TIME WE MAY NOT BE SO FORTUNATE AS TO BE ON A RESIDENTIAL STREET WITH NO OTHER TRAFFIC.

I WAS BACKING OUT OF MY DRIVEWAY TURNING ONTO THE ROAD, WHEN MY POWER STEERING WENT OUT. I TOOK MY 2006 MERCURY MARINER HYBRID TO THE FORD DEALERSHIP. AT FIRST THEY THOUGHT THERE WAS A RECALL ON IT. IT WAS THE WRONG YEAR. IT SEEMS TO ME THAT FORD WOULD INCLUDE 2006 IF IT IS THE SAME PROBLEM. NOBODY WILL BUY THIS MODEL BECAUSE OF THIS ISSUE. COME ON FORD YOUR PROBLEMS ARE MY PROBLEM. THIS IS NOT RIGHT! IT SEEMS TO ME THAT WITH THIS POWER STEERING ISSUE IN SO MANY OF THE 2006 VEHICLES YOU WOULD STEP UP AND DO A RECALL.

MY FAMILY AND I WERE DRIVING ON HIGHWAY ONE IN CALIFORNIA, MAJOR TURNS, TWISTY ROAD WHEN SUDDENLY AND WITHOUT WARNING, THE POWER STEERING WENT OUT. I HAVE HAD NO WARNINGS LEADING UP TO THIS EVENT. THE WRENCH ICON CAME ON AND AN ERROR MESSAGE CAME ON IN THE DASH STATING TO HAVE THE POWER STEERING SERVICED. THIS WAS EXTREMELY DANGEROUS AS HIGHWAY ONE HAS MANY TIGHT TURNS. I HAVE CONTACTED FORD AND THEY ARE SAYING THAT THIS IS NOT PART OF A RECALL. EVERYTHING I HAVE READ STATES THAT THIS IS A COMMON PROBLEM SPECIFICALLY IN THE HYBRID VEHICLES FORD MANUFACTURES. THERE HAVE BEEN RECALLS FOR THE SAME ISSUE FOR 2008 AND NEWER MODEL VEHICLES, BUT NOT THIS ONE. IT IS MY BELIEF THAT THIS ISSUE SHOULD BE INVESTIGATED DUE TO THE DANGEROUS CONDITION CAUSED BY THE POWER STEERING GOING COMPLETELY OUT ON THE CAR WHILE DRIVING. I AM MALE 200 LBS. AND COULD BARELY CONTROL THE VEHICLE. CALLED NON FORD MECHANIC AND WAS TOLD TO TAKE VEHICLE TO DEALERSHIP AS THE POWER STEERING MODULE IS PROPRIETARY AND NEEDS TO BE PROGRAMED BY DEALERSHIP. HAVE NOT TALKEN VEHICLES TO DEALERSHIP AS YET FOR REPAIRS. PLACED CODE READER ON VEHICLE AND CODES C2792 AND B2277 CAME UP.

AFTER HAVING A NEW WATER COOLANT PUMP (THE FOURTH ONE IN MY MARINER HYBRID) AND A NEW THROTTLE BODY BEING PUT INTO MY CAR BY A FORD DEALERSHIP, MY CAR IS STILL HAVING THE SAME PROBLEMS. NOW A "SERVICE EMISSION SYS" WARNING HAS COME ON, AND BEING UNDER 150,000 MILES STILL I CONTACTED FORD TO SEE WHAT COULD BE DONE SINCE IT WAS "FIXED" BY THEM BUT STILL HAS A PROBLEM RELATED TO THE ELECTRICAL HYBRID POWERTRAIN, AND FORD SAYS THERE IS NOTHING ELSE THAT CAN BE DONE, EVEN THOUGH IT CLEARLY IS UNDER THE WARRANTY THAT THEY CREATED DUE TO THE FAILURES OF BOTH PARTS.