2008 MERCURY MILAN Complaints

TAKATA TOO! I DROVE MILAN TO STOP SIGN. AS I WENT FORWARD, WENT INTO 'LIMP HOME' MODE (FOUND TERM WHILE RESEARCHING). 1ST TIME THIS EVER HAPPENED. NO FOREWARNING! I WAS ABLE TO GET CAR TO CRAWL TO THE CURB. SAW ORANGE WRENCH LIGHT UP. SHUT OFF ENGINE. WHEN I RESTARTED, I WAS ABLE TO DRIVE SHORT DISTANCE HOME. NEXT DAY, TRIED 3 TIMES TO START. IT STARTED, BUT QUICKLY STALLED EACH TIME. TOWED TO MY MECHANIC. HE CHECKED COMPUTER, SAW THERE WAS A PROBLEM. HE DOESN'T DO THAT WORK. TOLD ME WRENCH AND ENGINE LIGHT COME ON. TOWED TO FORD DEALERSHIP ON FRIDAY. IT IS NOW 9 DAYS THERE, AND DAY 11 WILL BE MONDAY 3/19/18. I SPOKE 3 TIMES TO SERVICE DEPT.(SAME PERSON), AND AM BEING TOLD THEY ARE BACKED UP WITH WORK, AND HAVEN'T LOOKED AT MY CAR YET. EACH CONVO HE SAYS WHAT DAY THEY SHOULD GET TO IT, BUT HAVE LIED SO FAR. SO, NOT DIAGNOSED YET. I HAVE NEVER RECEIVED ANY NOTICE FROM FORD ABOUT THIS POSSIBLY BECOMING AN ISSUE WITH MY CAR. ALSO, I NEVER RECEIVED NOTICE ABOUT 'TAKATA RECALL'. I SAW IT ON THE INTERNET AND ALERTED SERVICE DEPT. TO CHECK THAT TOO. I WAS TOLD THEY HAVE TO SEE IF MY CAR HAS THAT TYPE OF AIRBAG. I RESEARCHED AND SAW THE FORD CONSUMER PROGRAM 13N03. THAT INVESTIGATION INVOLVES 2009-2013 MILANS. EXTENDED WARRANTY 10 YRS OR 150,000 MILES. I KNOW THIS IS THE PROBLEM WITH MY CAR. I BOUGHT IT MAY 2011 WITH UNDER 52,0000 MILES ON IT. NOT EVEN 7 YRS YET, AND I HAVE UNDER 60,000 MILES ON IT BECAUSE IT'S ONLY FOR LOCAL DRIVING. IT'S THE ONLY VEHICLE I HAVE AND I CAN'T GET RENTAL CAR HELP THRU INSURANCE UNLESS MY CAR WAS IN AN ACCIDENT. FORD WON'T HELP ON A LOANER CAR EITHER. NOW, I BELIEVE FORD HAS A PROTOCOL THEY ARE FOLLOWING TO 'GET OUT' OF ANY FREE REPAIRS. THE NCCC SUGGESTS PHONING 1-800-392-3673 IF I NEVER RECEIVED LETTER, BUT THAT PHONE NUMBER IS FORD! SERIOUSLY? SHOULD I BOTHER? THIS IS IN STATEN ISLAND, NY. BEWARE! CAN I PLEASE GET ANY HELP ON WHAT TO DO?

TAKATA RECALL 16S26/HTSA RECALL 16V-384 NOTIFIED OF RECALL SEVERAL MONTHS AGO, I AM AFRAID TO HAVE A PASSENGER IN THE CAR DUE TO THE EVENT OF A CRASH AND AIR BAG RUPTURE INCREASING THE RISK OF "SERIOUS INJURY OR DEATH" AS STATED IN THE NOTICE. PLEASE PROVIDE A RESOLUTION.

TAKAKA RECALL: STILL WAITING FOR REPLACEMENT. BRAKES: I WAS TAKING MY GRANDDAUGHTER HOME AND HAD TO STOP AT A TRAFFIC LIGHT. MY BRAKE PEDAL WENT STRAIGHT TO THE FLOOR!! MY HEART WAS IN MY THROAT. FORTUNATELY NO-ONE WAS IN FRONT OF ME AND I WAS ABLE TO STOP AFTER PUMPING MANY TIMES.MY SERVICE CENTER SAID I NEEDED A NEW ABS SYSTEM COSTING $1500.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING, THE BRAKE PEDAL WOULD OCCASIONALLY TRAVEL TO THE FLOORBOARD WHEN DEPRESSED. AS A RESULT, THE VEHICLE WAS UNABLE TO PROPERLY SLOW DOWN OR STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ROTOR AND PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO AN ABS FAILURE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

SOMETHING IS WRONG WITH THE ABS SYSTEM AND THERE HASN'T BEEN ANY RECALL. THERE HAVE BEEN MANY INSTANCES WHERE I APPLIED THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR WHILE THE CAR KEPT MOVING. I WAS DRIVING ABOUT 30 MPH TOWARDS A STOP SIGN AND WHEN I APPROACHED IT I HIT A SMALL BUMP IN THE ROAD AND MY CAR WENT FLYING THROUGH A BUSY INTERSECTION. LUCKILY IT WAS LATE AT NIGHT AND NOBODY WAS OUT BUT NORMALLY THE INTERSECTION IS BUSY. ON ANOTHER INSTANCE, THE BRAKES DID THE SAME THING, THIS TIME NEAR TRAIN TRACKS. SOMEBODY IS GOING TO GET KILLED WHILE TRYING TO BRAKE! FORD NEEDS TO RECALL THESE CARS BEFORE SOMETHING BAD HAPPENS.

INFO FROM NHTSA (HTTPS://WWW.NHTSA.GOV/RECALLS): "JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE" WE LIVE IN HOUSTON - A HOT, HIGHLY HUMID ENVIRONMENT. THESE AMBIENT CONDITIONS ARE SAID TO BE ASSOCIATED WITH A HIGHER RISK OF DANGER WITH TAKATA AIRBAGS. THE RECALL WAS ANNOUNCED NEARLY 2 YEARS AGO, AND THE EXTENT OF FORD'S RESPONSE INCLUDES THE FOLLOWING: "PARTS ARE NOT YET AVAILABLE, BUT YOUR VEHICLE IS SAFE TO DRIVE IN THE MEANTIME." (HTTPS://OWNER.FORD.COM/TOOLS/ACCOUNT/MAINTENANCE/RECALLS/RESULTS.HTML) HOW IS THIS EVEN REMOTELY ACCEPTABLE? THESE AIRBAGS HAVE KILLED FEW AND INJURED MORE. YES, THE PROBABILITY IS LOW, BUT "SAFE FOR NOW" IS A LUDICROUS AND ARROGANT RESPONSE TO WHAT HAS BEEN CHARACTERIZED AS A LOW PROBABILITY, HIGH-POTENTIAL SAFETY RISK. IT'S EASY FOR FORD TO NOT CARE WHEN THEY ARE NOT ASSUMING THE HIGH-POTENTIAL PORTION OF THAT LOW PROBABILITY RISK WITH THEIR OWN LIVES. AGAIN, FROM THIS NHTSA WEBSITE: "LONG-TERM EXPOSURE TO HIGH HEAT AND HUMIDITY CAN CAUSE THESE AIR BAGS TO FAIL." (HTTPS://WWW.NHTSA.GOV/TAKATA-AIR-BAGS/TAKATA-RECALL-EXPANSION-WHAT-CONSUMERS-NEED-KNOW). LONG TERM EXPOSURE TO HIGH HEAT AND HUMIDITY? HOUSTON HAS VERY HIGH HEAT AND HUMIDITY FOR THE MAJORITY OF THE YEAR. IN THE MEANTIME, WE HAVEN'T BEEN USING THE FRONT PASSENGER SEAT OF OUR 2008 MERCURY MILAN. WHERE IS OUR COMPENSATION FOR LOSS OF USE? DO I NEED TO SEND 1000000 OF THESE USELESS COMPLAINTS DAILY FOR FORD TO BE PRESSURED TO ACTUALLY DO SOMETHING? I'M NOT IMPRESSED. JUNE 1ST, 2016 RECALL WITH NO ACTION TAKEN NEAR THE END OF Q1 2018? DO BETTER.

TAKATA RECALL RECIEVED RECALL NOTICE ON JULY 2016 AS OF THIS DATE STILL NO PARTS. RECIEVED LETTER NOVEMBER 2017 NO PASSANGER TO RIDE IN FRONT PASSENGER SEAT. MY VEHICAL WAS IN A CAR ACCIDENT IN DECEMBER 2017 AND THE ON THE DRIVERS FRONT FENDER, THE AIRBAGS DID NOT DEPLOY. WAS NOT SURE IF THEY WERE SUPPOSED TO.THE CAR SLAMED INTO ANOTHER CARS BACK BUMPER ON THE OTHER CARS LEFT SIDE. IT SLID DUE TO ROAD CONDITIONS OF WEATHER. IT WAS AT 3PM ON A ROAD WITH 35 MPH SPEED LIMIT.THE OTHER CAR WAS TURNING WITHOUT A TURN SIGNAL.WE HAD THE CAR REPAIRED THROUGH OUR INSURANCE AT STATE FARM. $4000 DAMAGE.

TAMARA INFLATORS RECEIVED A LETTER FROM FORD MARCH 2017 A BOUT A RECALL HAVE NOT HEARD ANY FROM THEM IN ALMOST A YEAR I AM DRIVING WITH A DEFECTIVE AIR BAGS WHEN WILL THEY HONOR THE RECALL

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (BOB WONDRIES FORD, 400 S ATLANTIC BLVD, ALHAMBRA, CA 91801) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (APPLE FORD LINCOLN APPLE VALLEY, 7200 150TH ST W, APPLE VALLEY, MN 55124) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.