2008 MERCURY MILAN Complaints

THIS IS THE SECOND YEAR IN A ROW THAT MY MILAN HAS LOST ALL BRAKES AFTER THE ABS WAS ENGAGED ON A SLUSHY WINTER ROAD. IN 2016 MY WIFE WAS DRIVING AND THE CAR IN FRONT OF HER STOPPED ABRUBPTLY SO SHE HIT THE BRAKES THE CAR ENGAGED THE ABS AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I TOOK IT TO MY MECHANIC HE REPLACED THE ABS MPDULE AND EVERYTHING WAS GOOD UNTIL THE DAY BEFORE YESTERDAY. AGAIN MY WIFE WAS DRIVING THE WEATHER GOT BAD AND THE ROADS TURNED TO SLUSH. SHE SAYS THE CAR FELT LIKE IT WAS TRYING TO APPLY THE BRAKE WHILE SHE WAS NOT. THEN SHE WENT TO SLOW DOWN FOR A CURVE THE ABS ENGAGED THE PEDAL WENT STRAIGHT TO THE FLOOR AND THE CAR LOST CONTROL. SLAMMING INTO THE CURB QUITE HARD. NOW I HAVE TO REPLACE ANOTHER ABS MODULE AS WELL AS HAVE THE CAR INSPECTED FOR ANY OTHER DAMAGE CAUSED BY THE IMPACT AND POSSIBLY PAY FOR THAT. THANKFULLY NOBODY WAS HURT IN EITHER OF OUR INCIDENTS BUT THIS IS A SERIOUS FLAW IN THIS CAR THAT CAN POTENTIALLY HURT OR KILL PEOPLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THE DASHBOARD WAS SWELLING ON THE PASSENGER SIDE OVER THE AIR BAG COVERING. THE CONTACT WAS UNABLE TO SEE THE AIR BAG. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/18/18*JB

2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL WERE NOT AVAILABLE. UPDATED 12/7/2017*JS

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER IN NORTH LITTLE ROCK, ARKANSAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NOTHING HAS HAPPENED AS YET (MY VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT). BUT I AM CONCERNED WITH FORD COMPANY'S SLOW PROCESSING OF THIS RECALL OF TAKATA FRONTAL AIRBAGS. I RECEIVED MY FIRST RECALL NOTICE IN JULY OF 2016 AND HAVE CONTACTED FORD DEALERS IN 3 STATES OVER THE PAST YEAR. "PARTS NOT YET AVAILABLE" IS THE CONSISTENT RESPONSE. NOW THAT TK HOLDINGS AND ITS PARENT COMPANY TAKATA HAVE FILED FOR BANKRUPTCY IN SEVERAL COUNTRIES, I AM CONCERNED THAT THE REPLACEMENT WILL NOT TAKE PLACE AT ALL, AND THAT MY FAMILY MAY UNDERGO SERIOUS INJURY SHOULD THE BAGS MALFUNCTION IN THE EVENT OF AN IMPACT. I WOULD ASK THAT ANY PRESSURE POSSIBLE BE PLACED ON THE COMPANIES INVOLVED TO ENSURE THAT THE RECALL AND REPLACEMENT OF THIS CRITICAL SAFETY FEATURE IS HONORED AS SOON AS POSSIBLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JOHN KENNEDY FORD PHOENIXVILLE, 730 VALLEY FORGE RD, PHOENIXVILLE, PA 19460) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER STATED THAT THE CONTACT COULD DRIVE THE VEHICLE UNTIL THE PARTS WERE AVAILABLE AND ADVISED THE CONTACT TO NOT CRASH THE VEHICLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS IN MOTION ON A CITY STREET, AND WHEN WAS NEARING A STOP SIGN I PRESSED THE BRAKE. IT STARTED OUT TIGHT, THEN SLOWLY WENT TO THE FLOOR. I WAS TOLD BY A REPAIR SHOP THE PROBLEM IS WITH THE ABS SYSTEM, AND IS VERY COMMON IN THIS MODEL.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WAXAHACIE FORD, 1780 US-287 BYP, WAXAHACHIE, TX 75167) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. DESPITE BEING NOTIFIED OVER A YEAR AGO THAT MY PASSENGER AIRBAG COULD POTENTIALLY CAUSE DEATH TO ANY PASSENGERS IN THE CASE OF DEPLOYMENT, I AM TOLD THAT THERE ARE NO AIRBAG REPLACEMENTS AT THE LOCAL DEALER AND THAT THERE IS NO ESTIMATED TIME FRAME FOR THEIR AVAILABILITY. SO I AM STUCK DRIVING A POTENTIAL DEATH TRAP DUE TO THE NEGLIGENCE OF TAKATA BOTH IN DESIGN AND IN REMEDIATION OF THEIR GRAVE ERROR. TK HOLDINGS SENT ME A POSTCARD URGING THAT I GET THE AIRBAG REPLACED AS TAKATA HAS DECLARED BANKRUPTCY, BUT THERE SEEMS TO BE NO ACTUAL WAY TO DO SO. SO I CONTINUE TO BE STUCK DRIVING AN UNSAFE VEHICLE DUE TO MANUFACTURER NEGLIGENCE.

TAKATA RECALL. STILL WAITING ON COMPANY TO EITHER REPLACE, REPAIR THE AIRBAGS IN MY CAR. NO CRASH YET. WHY WOULD I WAIT?