2008 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. KELLER FORD INC., LOCATED AT 3385 ALPINE AVE NW, GRAND RAPIDS, MI 49544 AND THE MANUFACTURER WERE CONTACT AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. STEVEN'S 112 FORD (507 NY-112, EAST PATCHOGUE, NY 11772) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO A LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE RECALL 19V904 HAS BEEN UNRESOLVED NOW FOR 16 MONTHS. MY BRAKE PEDAL MUST BE PUSHED ALL THE WAY TO THE FLOOR TO STOP THE VEHICLE. MY TAGS HAVE BEEN EXPIRED FOR 11 MONTHS BECAUSE I CAN'T PASS AN INSPECTION. I HAVE NO OTHER OPTION BUT TO DRIVE THE VEHICLE TO WORK AND NOW I'M PAYING TICKETS FOR EXPIRED TAGS. FORD IS WORTHLESS TO SPEAK TO ABOUT IT.

MY VEHICLE HAS BEEN THE SUBJECT OF TWO RECALLS WITH NO ACTION ON THE PART OF THE MANUFACTURER TO FIX THE PROBLEMS. ON 1/21/20 I TOOK THE VEHICLE IN TO THE DEALER, HERTRICH CAPITOL, 1127 SOUTH DUPONT HIGHWAY, DOVER, DE, BECAUSE THE BRAKE PEDAL WAS SOFT. I WAS CHARGED $58 FOR A BRAKE INSPECTION AND WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. NO MENTION OF THE RECALL OR A FIX WAS MENTIONED. TWO RECALLS ON THIS VEHICLE, FOR AIRBAG AND BRAKE PROBLEMS HAVE BEEN LEFT UNRESOLVED FOR YEARS. I AM THE ORIGINAL OWNER OF THIS VEHICLE PURCHASED AT THIS LOCATION.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALL AMERICAN FORD IN POINT PLEASANT (3306 BRIDGE AVE, POINT PLEASANT, NJ 08742) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AS I WAS DRIVING MY VEHICLE, THERE WILL CONSTANTLY BE A LOSS OF BRAKING PRESSURE IN THE BRAKE PEDAL DURING MY DAILY TRAVELS. AT TIMES I WOULD HEAR THE AIR HUFF AS I BROKE INTO SLOWING DOWN MY VEHICLE OR HAVING TO MAKE A COMPLETE STOP I WOULD HAVE TO SWITCH LANES TO DECREASE MY SPEED IF POSSIBLE OR BEGIN TO BREAK SERVAL CARS AWAY TO COME TO A COMPLETE STOP BECAUSE THERE WAS A LACK OF BRAKE PRESSURE . I WAS ONLY INFORMED OF THIS RECALL LAST YEAR IN NOVEMBER AFTER DRIVING THE VEHICLE FOR SERVAL MONTHS. AFTER MONTHS OF CONTACTING SERVAL DEALERSHIPS AND CONSISTENTLY BEING TOLD THAT THE PART WAS NOT AVAILABLE. OR BEING DIRECTED TO THE MANUFACTURER FOR ANSWERS TO STILL TO BE TOLD TO CONTACT THE DEALERS AGAIN TO NO AVAIL THERE WAS STILL NO PARTS MADE AVAILABLE. IT HAS BEEN A CONSTANT WORRY ON THE SAFETY OF MY LIFE AND THOSE WHO ENTER MY VEHICLE. THERE HAS ONLY BEEN ONE MOMENT WHILE DRIVING MY VEHICLE WHERE I FELT IMMEDIATE DANGER. WHILE DRIVING ON THE HIGHWAY WHEN TRAFFIC CAME TO AN ABRUPT STOP AND THE ONLY WAY I DID NOT CRASH MY VEHICLE GOING AT 45 MPH WAS BY SWERVING INTO THE NEXT LANE TO SLOW DOWN. THIS SHOULD NOT BE A CONTINUOUS ISSUE WHEN THE SAFETY OF NOT ONLY MYSELF BUT OTHER DRIVES ON THE ROAD AT AT STAKE.

FOR SEVERAL YEARS, I HAVE NOT BEEN ABLE TO TRUST MY BRAKES. IF I HIT A BUMP I WILL LOSE MY BRAKES, AND HAVE TO KEEP PUMPING THEM THE GET THEM TO STOP. IF I HIT ANOTHER BUMP, IT SEEMS TO PUT THEM BACK TO NORMAL. HOWEVER, OVER THE COURSE OF THE LAST 2 YEARS MY BRAKES HAVE GOTTEN STEADILY WORSE. AT THIS POINT, THEY DO NOT WANT TO STOP ME AT ALL. 01/19/2021 I ALMOST HAD A SERIOUS ACCIDENT DRIVING DOWN BASE (A COUNTRY ROAD), I WAS DRIVING AROUND 35 MILES AN HOUR BUT WAS SLOWING DOWN BECAUSE I KNEW THE STOP SIGN WAS UP AHEAD. I CAME TO THE STOP SIGN AND HAD NO BRAKES. A CAR WAS COMING AND I KEPT PULLING THE STEERING WHEEL TO THE RIGHT AND I WAS FINALLY ABLE TO GET THE CAR PULLED TO THE SIDE OF THE ROAD.BY A DITCH. NO ONE WAS HURT LUCKILY, BUT IT COULD HAVE BEEN MUCH WORSE. MY BRAKES HAVE BEEN RECALLED, SINCE JANUARY OF 2020 AND I HAVE HAD PROBLEMS WITH THEM SINCE 2017. BUT NO ONE COULD FIGURE OUT WHAT WAS GOING ON. I DO HAVE THE DOCUMENTATION FROM DON MEYER FORD SHOWING WHERE I TOOK MY BRAKES IN EXPLAINING THAT MY BRAKES WERE BAD. THEY EXPLAINED TO ME THE COST OF GETTING NEW BRAKES BUT ALSO TOLD ME THAT I WOULD HAVE TO PAY AND THEN I MAY GET REIMBURSED OR I MAY NOT. I DO NOT HAVE THAT KIND OF MONEY TO PAY FOR NEW BRAKES AT THIS TIME. NOT ONLY DO I DRIVE THIS CAR BACK AND FORTH TO WORK, I RAISE MY GRANDDAUGHTER WHO ALSO RIDES IN THIS CAR WITH ME. PLEASE SEE ATTACHED INVOICE FROM WHERE I HAD MY BRAKES CHECKED, ALSO FIRST RECALL DATE JAN 2020 AND SECOND RECALL DATED OCT 2020. I DO HAVE A CASE # THAT I FILED WITH FORD MOTOR COMPANY IT IS CAS-283-77206 AND I TALKED TO RON. I CALLED TO SEE IF I REPLACED THE BRAKES WOULD I BE REIMBURSED, AND WAS TOLD PROBABLY NOT. THIS IS MY ONLY MODE OF TRANSPORTATION. ANY HELP WOULD BE GREATLY APPRECIATED. I AM ALSO ATTACHING THE SERVICE BILLING FROM WHERE I FIRST TOLD THEM ABOUT MY BRAKES AND BOTH RECALLS

FOR SEVERAL YEARS I HAVE NOT BEEN ABLE TO TRUST MY BRAKES. IF I HIT A BUMP I WILL LOSE MY BRAKES, AND HAVE TO KEEP PUMPING THEM THE GET THEM TO STOP. IF I HIT ANOTHER BUMP IT SEEMS TO PUT THEM BACK TO NORMAL. HOWEVER OVER THE COURSE OF THE LAST 2 YEARS MY BRAKES HAVE GOTTEN STEADILY WORSE. AT THIS POINT THEY DON'T WANT TO STOP ME AT ALL. 01/19/2021 I ALMOST HAD A SERIOUS ACCIDENT DRIVING DOWN BASE (A COUNTRY ROAD), I WAS DRIVING AROUND 35 MILES AN HOUR BUT WAS SLOWING DOWN BECAUSE I KNEW THE STOP SIGN WAS UP AHEAD. I CAME TO THE STOP SIGN AND HAD NO BRAKES. A CAR WAS COMING AND I KEPT PULLING THE STEERING WHEEL TO THE RIGHT AND I WAS FINALLY ABLE TO GET THE CAR PULLED TO THE SIDE OF THE ROAD.BY A DITCH. NO ONE WAS HURT LUCKILY, BUT IT COULD HAVE BEEN MUCH WORSE. MY BRAKES HAVE BEEN RECALLED SINCE JANUARY OF 2020 AND I HAVE HAD PROBLEMS WITH THEM SINCE 2017. BUT NO ONE COULD FIGURE OUT WHAT WAS GOING ON. I DO HAVE THE DOCUMENTION FROM DON MEYER FORD SHOWING WHERE I TOOK MY BRAKES IN EXPLAINING THAT MY BRAKES WERE BAD. THEY EXPLAINED TO ME THE COST OF GETTING NEW BRAKES BUT ALSO TOLD ME THAT I WOULD HAVE TO PAY AND THEN I MAY GET REIMBURSED OR I MAY NOT. I DON'T HAVE THAT KIND OF MONEY TO PAY FOR NEW BRAKES AT THIS TIME. NOT ONLY DO I DRIVE THIS CAR BACK AND FORTH TO WORK I RAISE MY GRANDDAUGHTER WHO ALSO RIDES IN THIS CAR WITH ME. PLEASE SEE ATTACHED INVOICE FROM WHERE I HAD MY BRAKES CHECKED, ALSO FIRST RECALL DATE JAN 2020 AND SECOND RECALL DATED OCT 2020. .

I RECEIVED A RECALL NOTICE IN JANUARY 2000 RECALL #19S54/NHTSA RECALL 19-904. I HAVE CALLED NUMEROUS TIMES TO HAVE THIS RECALL CORRECTED ON MY CAR AND I CALLED AGAIN THIS WEEK JANUARY 2001AND THEY STILL DO NOT HAVE THE PARTS TO CORRECT THE PROBLEM, IN THINK THIS TO LONG THEY TELL ME ANOTHER 3 MONTHS BEFORE THEY CAN FIX THE PROBLEM. THEY DID TELL ME THEY COULD FIX IT HOWEVER I WOULD NEED TO PAY FOR IT. I FEEL WAITING A YEAR AND 3 MONTHS TO CORRECT THIS PROBLEM IS UNHEARD OF. I HAVE OVER $800. THAT I HAVE ALREADY PAID TO CORRECT THE PROBLEM. MY BRAKE PEDAL AND GAS PEDAL ARE THE SAME POSITION AND NEED TO BE VERY CAREFUL DRIVING THIS CAR WHAT EVER HELP YOU CAN GIVE ME IS WELCOMED [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO EFFECTIVELY STOP THE VEHICLE. THE CONTACT REPLACED THE BRAKE PADS AND ROTORS HOWEVER, THE FAILURE PERSISTED. THE CONTACT CALLED THE LOCAL DEALER - DUTRO FORD LINCOLN NISSAN (131 S 5TH ST, ZANESVILLE, OH 43701) WHO NOTIFIED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 215,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.