2008 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR THE DEALER AND THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/05/17*LJ *CN

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE ABS WAS ACTIVATED AT VARIOUS SPEEDS OVER GRAVEL OR BUMPY ROADS, THE PEDAL WOULD LOSE PRESSURE AND TRAVEL TO THE FLOOR WITHOUT WARNING. AS A RESULT, THE VEHICLE HESITATED TO STOP. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN MODULE AND PUMP RELATED TO THE BRAKING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

WHILE OPERATING VEHICLE AT 35MPH IN WET & COLD WEATHER CONDITIONS I APPROACHED A STOP SIGN AT A LEFT CURVE IN THE ROAD ON A CITY STREET AND BEGAN BREAKING. I BELIEVE THE ABS ACTIVATED AND I FELT MY BREAK PEDAL PULSING AND SUDDENLY WITHOUT WARNING MY BREAK PEDAL BECAME SOFT AND I DEPRESSED MY BREAK PEDAL TO THE FLOOR IN ORDER TO STOP THE VEHICLE. THE VEHICLE DID NOT COME TO A STOP UNTIL 3 CAR LENGTHS PAST THE SIGN. AFTER THIS MY PEDAL NEVER RECOVERED AND I HAD TO PULSE MY BREAK PEDAL TO STOP THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER FOR SERVICE AND WAS INFORMED MY ABS MODULE FAILED. I HAD NO WARNING OR PRIOR INDICATION AND AT NO TIME DID ANY LIGHTS APPEAR ON THE DASH DISPLAY. I HAD NO LEAKS OF BREAK FLUID AND RECENTLY HAD ALL 4 ROTORS AND PADS REPLACED ON THE VEHICLE.

2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR AND ANTILOCK BRAKE SYSTEM FAILURE RECALL NOTICES. *SMD THE CONSUMER STATED SHE READ ABOUT AN ABS RECALL. HOWEVER, SHE NEVER RECEIVED A RECALL NOTICE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000(AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TODAY, 2/7/2017, I WAS DRIVING AT ABOUT 30 MPH ON A VERY WET AND BUMPY CITY STREET. I HIT THE BRAKES AND THE PEDDLE WENT TO THE FLOOR WITHOUT STOPPING THE VEHICLE. I HAD TO USE THE HAND BRAKE TO ASSIST WITH STOPPING. I TOOK IT TO THE LINCOLN DEALER WHO REPORTED THERE ARE NO RECALLS OR SERVICE BULLETINS DESPITE THE ONGOING NHTSA INVESTIGATIONS, MAKING IT CLEAR THAT EVEN WHEN CONFRONTED WITH AN INVESTIGATION, FORD IS UNWILLING TO VOLUNTARILY NOTIFY CUSTOMERS OR REPAIR DOCUMENTED RECURRING PROBLEMS. THIS SAME PROBLEM OCCURRED IN JULY OF 2016 WHEN BRAKING HARD AND STARTING TO TURN FROM HIGH SPEED TO MAKE AN EXPRESSWAY EXIT ON DRY SMOOTH PAVEMENT, 400 MILES AWAY FROM HOME. IN THAT INSTANCE, MY MECHANIC, NOT AFFILIATED WITH FORD, HAD TO BLEED THE BRAKES MULTIPLE TIMES TO GET THE PEDAL TO RESPOND. PRIOR TO THAT IN DECEMBER OF 2015 I HIT THE BRAKES OVER A POTHOLE AT ABOUT 35 MPH ON A CITY STRETT ON A CLEAR DRY PIECE OF PAVEMENT AND THE PEDAL WENT TO THE FLOOR. THAT FIRST TIME HOWEVER THE BRAKES RESET AFTER I PARKED THE CAR FOR AN HOUR AND CAME BACK TO IT. SO IN ALL THREE INSTANCES THE PROBLEM WAS CONSISTENT WITH THE NHTSA INVESTIGATION OPENED AT THE END OF LAST YEAR. NO ACCIDENT, NO INJURY IN ANY OF THE THREE INSTANCES. JUST A DILEMMA OF HOW TO GET THE VEHICLE HOME AND REPAIRED.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DURING SEVERAL ABS INCIDENTS, THE BRAKE PEDAL GOES TO THE FLOOR; DOES NOT RETURN TO NORMAL DRIVING, APPEARS TO BE AN ISSUE WITH THE HCU UNIT OR THE ABS BRAKE CONTROL MODULE. *TR

AFTER ABS ACTIVATES ON SLIPPERY PATCHES, BRAKES DEPRESS NEARLY TO THE FLOOR AND CONTINUE TO REQUIRE EXCESSIVE PRESSURE/FORCE TO BEGIN STOPPING SOME TIME AFTER INITIAL ABS ACTIVATED, DESPITE BEING ON PERFECTLY DRY ROAD. PROBLEM EVENTUALLY DISSIPATES (USUALLY AFTER CAR IS TURNED OFF/ON) BUT WILL RETURN THE MOMENT ABS IS REACTIVATED. HAD ENTIRE BRAKE SYSTEM INCLUDING MASTER CYLINDER INSPECTED BY FORD DEALER AND NO VISIBLE PROBLEMS FOUND. REFERENCED SPECIFIC INCIDENT ON PATCH OF BLACK ICE ON HIGHWAY BUT HAS HAPPENED NUMEROUS TIMES FROM SPEEDS BETWEEN 20 MPH TO 65 MPH MOST RECENTLY ON FREEWAY.