2007 MERCURY MILAN Complaints

THE DASH BOARD WHERE THE PASSENGER AIR BAG IS STARTING TO TURN LOSE. I'M WORRIED IT WILL MAKE THE AIR BAG DEPLOY OR BECOME DEFECTIVE. *TR

ON THREE OCCASIONS SINCE MID SEPTEMBER I WOULD HIT A ROAD ANOMALY, USUALLY A SMALL POTHOLE, WHILE BRAKING AND THE BRAKE PEDAL WOULD GO TO THE FLOOR INSTANTLY. WITH A FEW RAPID PANIC PUMPS ENOUGH BRAKING IS RESTORED TO STOP. TRIED BLEEDING SYSTEM AFTER FIRST INCIDENT BUT APPARENTLY THAT IS NOT THE PROBLEM AS EVENT HAPPENED MULTIPLE TIMES AFTER THE BLEEDING. *TR

WHILE DRIVING DOWN THE STREET IF I HIT A BUMP OR POT HOLE WHILE PRESSING THE BRAKES THE BRAKE PEDAL GOES TO THE FLOOR BUT DOES NOT RETURN TO NORMAL POSITION. THE CAR WILL COME TO A STOP AND THE BRAKES WILL ENGAGE TO STOP THE CARE BUT THE PEDAL GOES TO THE FLOOR BEFORE IT WILL STOP. THE FIRST TIME IT HAPPENED THE PEDAL RETURNED TO THE POSITION A FEW HOURS LATER. AFTER MULTIPLE TIMES OF TURNING THE CAR ON AND OFF. THE SECOND TIME IT HAPPENED I TOOK IT INTO THE CAR DEALERSHIP. THEY DID GET THE CAR TO DUPLICATE THE PROBLEM BUT SAID THAT THEY COULDN'T FIND A PROBLEM WITH MY BRAKES. THE DEALERSHIP CONTACTED FORD AND WAS TOLD THAT THEY HAVE NEVER HEARD OF THAT PROBLEM AND IT MAY JUST BE A CHARACTERISTIC OF MY CAR. I ALSO CONTACTED FORD MYSELF AND THEY TOLD ME THEY HAVE NOTHING ON RECORD FOR A PROBLEM LIKE THAT AND TO TAKE IT TO ANOTHER DEALERSHIP AND HAVE THEM LOOK AT IT. FORD CUSTOMER CARE KEPT TELLING ME THAT MY CAR WAS NO LONGER UNDER WARRANTY. IT HAS SINCE HAPPENED A COUPLE MORE TIMES BUT NOW THE PEDAL IS NOT RETURNING TO NORMAL POSITION IT IS GOING TO THE FLOOR BEFORE THE CAR STOPS. I KNOW MY CAR IS NO LONGER UNDER WARRANTY I JUST WANT TO GET THE PROBLEM FIXED. I CAN NOT BELIEVE THAT THIS IS A CHARACTERISTIC OF MY CAR THAT I HAVE OWNED FOR 5 YEARS AND NEVER HAD THIS PROBLEM BEFORE THIS.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE WIRES CONNECTED TO THE SPARK PLUGS OVERHEATED AND TRANSMITTED AN INCORRECT CODE TO THE VEHICLE PROCESSOR. THE DEALER REPAIRED THE VEHICLE AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 82,344. UPDATED 09/15/14*LJ THE CONSUMER STATED THE PROCESSOR FAILED AND SENT AN INCORRECT CODE TO THE COILS, WHICH FRIED THE COILS AND SPARK PLUGS. UPDATED 1/7/2014 *JS

INCIDENT OCCURRED ON 7/12/2014 WHILE DRIVING 2007 MILAN PREMIER AT APPROXIMATELY 50-55 MPH IN PROCESS OF NEGOTIATING AN INTERCHANGE OF TWO INTERSTATE HIGHWAYS . THE CAR BEGAN TO SHUDDER AND VIBRATE VIOLENTLY. VEHICLE DASH LIGHTS CAME ON, THERE WAS A LOSS OF POWER STEERING, THE ENGINE CUT OUT COMPLETELY AND THE STEERING LOCKED UP IN THE MIDDLE OF DRIVING. DRIVER, DRIVER MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD, BUT ONLY AFTER A NEAR MISS BY 2-3 TRACTOR TRAILERS. THE CAR WAS TOWED TO AN INDEPENDENT MECHANIC FOR EVALUATION. THERE WERE NO PRIOR INDICATIONS OF ISSUES, AND CAR HAD UNDERGONE A 90,000 MILE EVALUATION AT AN AUTHORIZED FORD DEALER 7/2/2014, ABOUT 10MDAY PRIOR TO THE INCIDENT. THE INDEPENDENT MECHANIC IS STATING THAT THE IGNITION COILS BURNED/CRACKED AND THAT A NEW COMPUTER, PLUGS AND COILS WOULD BE REQUIRED. HE ALSO STATED THAT FORD IS AWARE OF THIS PROBLEM AN HAS BEEN EXTENDING THE PCM (COMPUTER) WARRANTY TO 80,000 MILES. FOUND OUT THAT THE IGNITION COILS HAD COMPLETELY BURNED UP, WHICH I WAS TOLD BY THE MECHANIC THAT THIS IS VERY UNUSUAL. ALTHOUGH WE WILL BE OUT OVER $3,000 WE ARE LUCKY THAT OUR KIDS WERE NOT SPLATTERED ON THE GRILLE OF A TRACTOR TRAILER. ARTICLES RESEARCHED AND TECHNICIANS CONTACTED THUS FAR SEEM TO CONTRADICT THAT THIS IS A RARE OCCURRENCE. *TR

BATTERY DIED IN MY 2007 MERCURY MILAN. AFTER REPLACING THE BATTERY THE THROTTLE BODY MALFUNCTIONED. CAR WOULD NOT ACCELERATE AND CHECK ENGINE LIGHT IS ON. *JS

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CATALYTIC CONVERTER SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO LUNGE FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT SIX IGNITION COILS, SIX SPARK PLUGS, AND THE DC COMPUTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT DID NOT RECTIFY THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 33,000. UPDATED 6/10/14 MA UPDATED 08/20/14

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE SPARK PLUGS, THE THROTTLE BODY AND THE POWER TRAIN CONTROL MODULE (PCM) WERE REPLACED. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

2007 MERCURY MILAN CAME TO A COMPLETE STOP ON A 2 LANE HIGHWAY, AT A SPEED OF APPROXIMATELY 55 MPH IN THE LEFT HAND LANE WITH HEAVY TRAFFIC, NO INDICATION OF PROBLEM TO TRY AND EVEN PULL OVER. TOWED TO GARAGE, WAS UNABLE TO FIX. THEY TOWED IT TO A FORD DEALERSHIP, COILS, SPARK PLUGS, THROTTLE BODY AND PCM REPLACED, STILL WOULD NOT RUN. TOWED BACK TO ORIGINAL GARAGE. DID A SMOKE TEST ON CATALYTIC CONVERTER AND STATED 1 HAS TO BE REPLACED (WILL NOT PASS INSPECTION) BUT BECAUSE OF THE NUMBER OF "MISFIRES" THEY STRONGLY RECOMMEND REPLACING ALL THREE. AFTER SOME SEARCHING I HAVE FOUND THAT THIS IS A PROBLEM THAT FORD HAS NOT ONLY KNOWN ABOUT, BUT STATED THAT THEY WERE COOPERATING FULLY WITH THE GOVERNMENT, HOWEVER , THERE WAS NEVER A RECALL. I HAVE PLACED A COMPLAINT WITH NHTSA. I REQUESTED A QUOTE TO TRADE THE CAR IN, BUT BECAUSE OF IT'S PRESENT SITUATION THEY OFFERED ME $3400.00, KELLY BLUE BOOK VALUE IS $7000.00, I STILL OWE $3700.00 ON THIS VEHICLE, STILL HAVE TO HAVE CATALYTIC CONVERTERS REPLACED AND JUST HOPE THAT IT RUNS, AND DO NOT EVEN AT THIS TIME KNOW THE AMOUNT OF REPAIRS THIS FAR. I CONTACTED FORD HEADQUARTER AND THEY RESPONSE WAS FIRST TO HAVE IT TOWED AGAIN TO THE FORD DEALER. BUT WHEN I QUESTIONED WHY I WOULD NEED TO PAY YET ANOTHER TOWING FEE, SHE ABRUPTLY STATED . "THERE IS NOTHING WE CAN DO BECAUSE YOU DIDN'T HAVE IT INITIALLY DIAGNOSED BY FORD. THIS CAR POSES A POTENTIAL LIFE AND DEATH SITUATION FOR THE CONSUMER. *TR