2008 MERCURY MILAN Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

SO FORD SENDS US A RECALL NOTICE TELLING US DEATH COULD OCCUR FOR THE AIRBAG MALFUNCTION BUT THAT NO SOLUTION IS AVAILABLE. THE GOOD NEWS IS FORD WILL CONTACT US WHEN A SOLUTION IS AVAILABLE AT WHICH TIME THEY WILL FIX THE CAR. IN THE MEANTIME THERE IS NOTHING THEY CAN DO GIVEN IT IS A SUPPLIER PROBLEM. SO NOW WHAT DO WE DO? ALWAYS DRIVE THE CAR WITH NO ONE BUT THE DRIVER? CALLED FORD AND THAT IS BASICALLY THE ONLY ANSWER THEY HAVE.

RECENTLY, IF THE A BUMP IN THE ROAD IS HIT WHILE BRAKING, THE BRAKES WILL "GO OUT" AND MUST BE PUSHED TO THE FLOOR BEFORE THE CAR WILL STOP. THIS GREATLY INCREASES STOPPING DISTANCE AND POSES SIGNIFICANT SAFETY CONCERNS. AFTER THIS OCCURS, THE BRAKES RETURN TO NORMAL AFTER BEING "PUMPED UP". THIS HAS OCCURRED 6-7 TIMES OVER THE PAST FEW MONTHS AND IS BECOMING MUCH MORE FREQUENT. I READ VERY SIMILAR ACCOUNTS IN THE COMPLAINTS SECTION BUT I DO NOT SEE WHERE AN INVESTIGATION HAS BEEN OPENED REGARDING THIS. IT APPEARS THAT MULTIPLE PEOPLE HAVE HAD THEIR MASTER CYLINDERS REPLACED WITHOUT RESOLUTION OF THE PROBLEM. THE CONSENSUS SEEMS TO BE A MALFUNCTION OF THE ABS WHICH IS A VERY COSTLY REPAIR.

SEVERAL FACTORS:9 MONTHS AFTER PURCHASING NEW, ACCELERATOR STUCK AND WAS NOT PART OF THE FLOOR MAT RECALL, DEALER BRUSHED ME OFF. IN OCT/NOV 2015 BRAKING SYSTEM FAILED, MASTERCYLINDER HAD A CRACK IN IT AND FLUID WAS EMPTY, THIS WAS AT 62,000 MILES. YESTERDAY BRAKES FAILED AGAIN, SHOES/PADS WORN OUT, HUB/ROTOR DENTED, BEARINGS REPLACED, AND WAS TOLD NOT TO DRIVE UNTIL REPAIRED, 64,000 MILES CURRENTLY ON CAR. ALSO, THE INTERIOR CONTROLS ON THE DASH ARE STARTING TO COME LOOSE FROM DASH. I WORRY ABOUT MY SAFETY EVERY TIME A DRIVE THIS CAR. THE OUTSIDE LOOKS GREAT. I AM THE ORIGINAL ONE -OWNER. VERY UPSET TO BE SPENDING SO MUCH ON A LOW MILEAGE CAR. I HAVE ALL MY RECEIPTS FOR WORK PERFORMED. INFORMED CORP. FORD YESTERDAY AND GOT A I'M SORRY FROM DOROTHY. VEHICLE WAS IN MOTION ON CITY STREETS EACH TIME OF OCCURENCE.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE WAS GOING INTO LIMP MODE AND THERE WAS A DRASTIC REDUCTION IN SPEED. THE CONTACT HAD TO MANEUVER THE VEHICLE EACH TIME THE FAILURE HAPPENED. THE MANUFACTURER GENERATED A SERVICE CAMPAIGN, BUT STATED THAT THE CONTACT'S VEHICLE WAS NOT INCLUDED. THE DEALER STATED THAT THE THROTTLE BODY MAY NEED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

IN OCT .2015 I HAD TO SLAM ON BRAKES FOR EMERGENCY STOP. AFTER CONTINUING ON THE NEXT TIME I APPLIED BRAKES, THE PEDAL WENT TO FLOOR. I PUMPED PEDAL TILL I HAD BRAKES BUT NEXT TIME PEDAL WENT BACK TO FLOOR. AFTER GETTING TO MY STOP I SHUT ENGINE OFF AND CAR SIT FOR APPROX. 20 MINUTES. RESTARTED AND BRAKES WORKED NORMALLY TILL MAY 15, 2016. CAR WAS DRIVEN ON FREEWAY TILL I EXITIED. PEDAL THEN WENT ALMOST TO FLOOR, NOT SLOWING. I QUICKLY HAD TO PUMP PEDAL TO STOP CAR. DROVE TO CLOSEST FORD DEALER AND EXPLAINED MY DELIMA. BRAKE FLUID LEVEL WAS CHECKED AND FOUND NORMAL. SERVICE DEPT. WAS CLOSED SO I RESTARTED CAR AND BRAKE PEDAL OPERATELY NORMALLY. CAR HAS 81000 MILES. NO DOUBT THIS WILL HAPPEN AGAIN. NO CLUE WHY ???

THE BRAKE PEDAL NEEDS TO BE PUSHED DOWN TO THE FLOOR; IT IS NOT SAFE. WHEN TAKEN TO THE SHOP, I FOUND OUT THAT IT'S AN ABS PUMP ISSUE. UPON SEARCHING ONLINE, IT'S A WIDESPREAD PROBLEM WITH FUSIONS AND MILANS FROM 2006-08. THE BRAKE PEDAL MUST BE PUSHED ALL THE WAY DOWN ANY TIME THAT BRAKING IS REQUIRED. THIS IS A MAJOR SAFETY CONCERN.

BRITAX BOULEVARD 70 - I HAVE HAD THIS CAR SEAT FOR TWO AND A HALF YEARS AND UNDERSTAND THAT IT IS OUTSIDE OF THE WARRANTY. HOWEVER I HAVE DISCOVERED THAT THERE IS A CRACK IN THE OUTER SHELL. I HAVE ATTACHED A PICTURE SHOWING THE CRACK IN THE SEAT. THIS CAR SEAT HAS NEVER BEEN IN ANY KIND OF ACCIDENT OR HAD ANY DAMAGE SUSTAINED TO IT IN ANY WAY. WHILE TALKING TO YOUR CUSTOMER SERVICE REPRESENTATIVES AARON AND TRACY I WAS INFORMED THAT I COULD HAVE IT REPLACED BY PAYING $125. THIS IS NOT SOMETHING THAT MAKE SENSE BECAUSE I WOULD NOT WANT TO PUT MY CHILD IN A SEAT THAT CAN BE CRACKED FROM THE INSTALLATION PROCESS, HOW WOULD IT BE ABLE TO SUSTAIN A CAR ACCIDENT? IN MY OPINION AND THE OPINION OF MANY OTHER PARENTS THIS IS EXTREMELY CONCERNING AND WORRISOME. WHILE EXPRESSING THESE CONCERNS TO TRACY, SHE INTERRUPT ME AND THEN CONTINUED TO TALK OVER ME. THIS IS VERY UNPROFESSIONAL AND IS NOT A QUALITY MANAGEMENT SHOULD HAVE. SHE TOLD ME THAT MANUFACTURERS DEFECTS USUALLY OCCUR WITHIN THE FIRST YEAR, BUT I CAN TELL YOU THAT SOMETHING WAS DEFECTIVE ABOUT THIS SEAT AND USUALLY IS NOT ALL THE TIME. IF THIS WOULD HAVE BEEN HANDLED PROFESSIONALLY AND WITH TACT I WOULD NOT BE UPSET. YOU WELL KNOW THAT YOUR SEATS ARE ON THE HIGHER PRICE POINT AND YOUR CUSTOMERS EXPECT THEM TO LAST WITHOUT PROBLEMS. I WILL NOT BE BUYING ANOTHER CAR SEAT FROM BRITAX AND I WILL BE SHARING THIS EXPERIENCE WITH OTHERS. I WOULD NOT PUT MY CHILD IN A SEAT THAT DOES NOT HAVE THE MANUFACTURING COMPANIES SUPPORT AND ONE THAT DOES NOT HAVE THE BEST INTEREST OF THEIR CUSTOMERS IN MIND.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE ATTEMPTING TO GO UPHILL IN THE VEHICLE, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE CONTACT RESTARTED THE VEHICLE, ALL OF THE ELECTRICAL FUNCTIONS WORKED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO MOVE. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE; HOWEVER, THE CHECK ENGINE REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

THIS COMPLAINT IS SIMILAR TO NHTSA ID NUMBER: 10543085. 08 MERCURY MILAN WITH 3.0L 139,226 MILES STARTED MISSING AND BUCKING WHILE DRIVING 60 MPH ON THE HIGHWAY. TOOK CAR TO THE LOCAL FORD DEALER WHO TOLD ME THAT COIL ON PLUG #4 (COP) WAS MELTED AND HAD FRIED THE VEHICLES PCM. THE FORD DEALER QUOTED ME $2,630.70 FOR THE REPAIR. HE TOLD ME THIS ISSUE WAS COMMON AND KNOWN BY FORD. I CAN SEE HOW A COP CAN GO BAD AFTER 139,226 MILES, BUT I HAVE A HARD TIME WITH A COP MELTING AND SENDING SOME SORT SPARK BACK TO THE PCM AND DESTROYING A $700 PART. TERRIBLE ENGINEERING PRACTICE FORD. IN ORDER FOR THE COP TO MELT TO A POINT SUCH THAT IT DID, IT WOULD HAD TO BE CLOSE TO STARTING AN ENGINE FIRE. THAT WOULD BE VERY BAD INDEED. THIS COULD HAVE EVEN CAUSE A LOSE OF CONTROL AT HIGHWAY SPEEDS. YOU DO THE MATH THE RESULT OF THAT. NOT GOOD. I ALSO FIND IT HARD TO BELIEVE THAT THERE HAS BEEN NO RECALL FOR THIS ISSUE.