2007 MERCURY MILAN Complaints

THE PASSENGER SIDE FRONT DOOR FLEW OPEN WHILE DRIVING. THE DOOR WAS IN LOCKED POSITION AND OPENED WHILE GOING AROUND A CURVE IN THE ROAD. PASSENGER WAS WEARING SEATBELT SO NO INJURY OCCURRED. ATTEMPTS WERE MADE TO CLOSE DOOR, HOWEVER IT OPENED UNDER SLIGHTEST OF PRESSURE, EVEN WHEN LOCKED. DOOR WAS TIED CLOSED WITH ROPE AND TAKEN TO DEALERSHIP FOR REPAIR. THE LATCH ASSEMBLY ON THE DOOR WAS FOUND TO BE BROKEN AND REPLACED. *TR

TL*THE CONTACT OWNED A 2007 MERCURY MILAN. ON OCTOBER 13, 2007, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A VEHICLE. THE VEHICLE CONTINUED TO ACCELERATE ALTHOUGH THE CONTACTS FOOT WAS ON THE BRAKE PEDAL. THE VEHICLE CONTINUED TO ACCELERATE OVER THE MEDIAN CRASHING INTO ANOTHER VEHICLE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL AGAINST THE MEDIAN, THE VEHICLE CAME TO A STOP. THE PASSENGERS NECK WAS BROKEN. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 8,000. UPDATED 5/15/13 *CN UPDATED 05/20/2013 *JS

TIRE VALVES FAILED ON MY 2007 MERCURY MILAN. HAD TO REPLACE 2 TIRES AND AVOIDED FURTHER TIRE DAMAGE WHEN I HAD REMAINING TIRE VALVES REPLACED DUE TO UNDER-INFLATED TIRES. SOMEONE AT FORD IS AWARE OF THIS SITUATION BUT APPARENTLY NOT THEIR CUSTOMER SERVICE OR DEALERS. I BELIEVE THE NHTSA HAS BEE AWARE OF THIS SINCE 2008. YOU MIGHT WANT TO FOLLOW UP BEFORE WE HAVE ANOTHER EXPLORER/FIRESTONE TYPE CRISIS. *TR

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED HE NOTICED THE REAR PASSENGER TIRE WAS FLAT AND UPON FURTHER INSPECTION, FOUND THAT THE VALVE STEM WAS CRACKED. THE VALVE STEMS ON EACH TIRE WERE CRACKED AND THE VEHICLE WAS TAKEN TO A LOCAL TIRE FACILITY WHERE THE VALVE STEMS WERE REPLACED ACCORDINGLY. THE FAILURE WAS 35,801 AND THE CURRENT MILEAGE IS 65,000 UPDATED 08/11/10. *LJ UPDATED 08/17/10.*JB

BLOWOUT OF REAR TIRE ON DRIVER'S SIDE. WE HAD EXITED THE NEW YORK STATE THRUWAY ABOUT 10 MINUTES PRIOR AND LUCKILY THE BLOWOUT OCCURRED ON A BACK ROAD WHICH WAS NOT HEAVILY TRAVELED. THE MECHANIC SENT BY AAA TO CHANGE THE TIRE ADVISED THE TIRE WAS DEFECTIVE. MY VEHICLE IS A 2007 MERCURY MILAN PURCHASED IN 05/2007 AND AT THAT TIME HAD SLIGHTLY LESS THAN 20,000 MILES SO IT IS STILL UNDER WARRANTY. I TOOK THE TIRE TO THE FORD DEALERSHIP WHERE I PURCHASED THE CAR AND THEY TOOK PHOTOS OF THE TIRE AND SENT THEM OVER THE INTERNET TO RECEIVE APPROVAL TO REPLACE THE TIRE. FORD DENIED THE REQUEST. I CONTACTED A LOCAL MICHELIN DEALER AND WAS ADVISED IF FORD HAD DENIED REPLACEMENT, THERE WAS NOTHING THAT COULD BE DONE. SINCE FORD WOULD NOT HONOR THE WARRANTY, I PURCHASED A NEW TIRE FROM THE MECHANIC WHO HAS DONE ALL MY AUTO REPAIRS FOR ALMOST 20 YEARS. HE ALSO INDICATED THE TIRE WAS DEFINITELY DEFECTIVE. *TR

I BOUGHT MY 2007 MERCURY MILAN PREMIERE IN NOV OF 2007. I HAVE NOT HAD ANY REAL PROBLEMS UNTIL ABOUT 3 WEEKS AGO. ON A FRIDAY WE WERE DRIVING TO MY KIDS DOCTORS AND NOTICED THAT THE GEARS WERE SLIPPING A LITTLE BIT. ON THE WAY BACK IT GOT WORSE. SO WE TOOK IT IN TO A FRIENDS TRANSMISSION SHOP AND HE HAD TOLD US THAT THE TRANNY WAS GONE, BAD HISTORY. SO HE HAD MY CAR FOR 8 DAYS PUTTING A REBUILT TRANNY IN IT. WE GOT IT BACK ON THE 8TH NIGHT AND STARTED DRIVING HOME AND NOTICED THAT IT WAS NOT SHIFTING PROPERLY. SO WE TOOK IT BACK AND THE AXLE SEAL HAD GONE BAD. SO ANOTHER DAY AND A HALF OF MY CAR BEING IN THE SHOP. WE HAD THE CAR BACK FOR ALMOST A WEEK AND I WAS DRIVING IT TO THE STORE AND THE RPM'S WENT WAY UP TO 6500 AND WASN'T MOVING. SO I PULLED OVER. WAITED 3 HOURS TO BE TOWED. SO COME TO FIND OUT MY TRANNY IS OUT AGAIN AND THEY NOW HAVE HAD MY CAR FOR 5 DAYS. THEY ALSO TOLD ME THAT 3 OTHER MILANS HAVE BEEN IN FOR TRANNY WORK. I HAVE DISH OUT $1650 FOR A REBUILT TRANNY AND $480 FOR A RENTAL. I NOW HAVE A RENTAL BUT THANKFULLY THE TRANNY PLACE IS PAYING FOR IT. *TR

SINCE NOVEMBER 2008, I'VE HAD TO BUY TWO NEW TIRES AND REPLACE THE VALVE STEMS ON THE OTHER TWO TIRES ON MY 2007 MERCURY MILAN. FAULTY VALVE STEMS COST ME $450 ON A CAR THAT WASN'T EVEN TWO YEARS OLD. THE MECHANICS WHO WORKED ON MY CAR ALL INFORMED ME OF THE BAD VALVE STEMS THAT WENT OUT IN 2007, SO WHY AS AN OWNER WAS I NEVER TOLD ABOUT THIS PROBLEM WHEN I PURCHASED THE CAR? ISN'T IT THE MANUFACTURER'S RESPONSIBILITY TO INFORM THE CUSTOMER OR BE PRO-ACTIVE AND REPLACE THE TIRES? *TR

TL*THE CONTACT OWNS A 2007 MERCURY MILAN. ON NUMEROUS OCCASIONS, THE TIRES WOULD LOSE COMPLETE AIR PRESSURE. THE FAILURE INCREASED THE RISK OF A CRASH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE VALVE STEMS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT HAS REPLACED ALL OF THE VALVE STEMS, EXCEPT FOR THE REAR DRIVER'S SIDE. THE MANUFACTURER DID NOT ASSIST. THE VALVE STEM INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 12,000.

THE BEARING ON THE DRIVE LINE OF MY 2007 MILAN IS BAD AND THE CAR HAS ABOUT 29000 MILES. IT HAS BEEN OVER A MONTH SINCE I TOOK THE CAR TO A FORD DEALER TO GET FIXED. THE DEALER CAN'T GET THE REPLACEMENT PART FROM FORD. *TR

ON THE MORNING OF JANUARY 6, 09 MY WIFE STOPPED TO FILL HER CAR WITH GAS. AFTER THE CAR WAS FULL AND THE PUMP SHUT OFF SHE REMOVED THE NOZZLE FROM THE TANK AND WAS IMMEDIATELY SPRAYED WAS GAS. SHE WAS LUCKY THAT SHE WAS JUST A BLOCK FROM HOME AND WAS ABLE TO GET CLEANED UP WITHOUT GETTING HURT. THIS IS NOT THE FIRST OCCURRENCE OF GAS BLOWBACK WITH THIS CAR. *TR