2008 MERCURY MILAN Complaints

I READ ON GOOGLE NEWS FEED ON 12/20/19 FORD WAS ISSUING A RECALL FOR CERTAIN FORD AND MERCURY VEHICLES, ONE OF THEM INCLUDED WAS OUR DAUGHTER'S 2008 MERCURY MILAN. DIDN'T THINK A WHOLE LOT ABOUT IT, UNTIL SHE CALLED ME 3 DAYS LATER PANICKING THAT SHE TRIED STOPPING FOR A LIGHT THAT WAS YELLOW AND SHE DIDN'T GET STOPPED UNTIL SHE WAS IN THE MIDDLE OF THE INTERSECTION. THANKFULLY, SHE GOT IT STOPPED WITHOUT AN ACCIDENT AND NO ONE WAS HURT. I IMMEDIATELY REMEMBERED THE RECALL I HAD JUST READ ABOUT AND COMPARED HER ISSUES TO THE ARTICLE, SOUNDED VERY SIMILAR. WE IMMEDIATELY STOPPED DRIVING THE VEHICLE AND CALLED OUR LOCAL FORD DEALER. UPON INSPECTION, THEY AGREED IT SOUNDED LIKE THE RECALL PROBLEM. BUT, IT WAS STILL AN ADVANCE NOTICE OF THE RECALL AND THEY DIDN'T HAVE THE PARTS TO FIX IT, IT MAY BE UNTIL LATE IN THE FIRST QUARTER OF 2020. SO, HERE WE ARE, OVER A MONTH LATER, CAR STILL SITTING IN THE DRIVEWAY, NOT ABLE TO BE DRIVEN. I AM BEYOND FRUSTRATED, NO ONE CAN SUPPOSEDLY DO ANYTHING. THE DEALER WON'T JUST MAKE THE REPAIRS UNTIL THEY GET OFFICIAL NOTICE FROM FORD AND THEN WORK OUT THE REIMBURSEMENT WITH THEM LATER.

THE BRAKES WERE SPONGY, I CALL FORD SEVERAL TIMES ABOUT THIS AND IT WAS IGNORED I REPLACED BREAKS STILL DIDNT HELP AND THEN MY SON WAS IN AN ACCIDENT AND I HAD TO PAY OUT OF POCKET TO REPAIR MY CAR CAUSE I DIDNT WANT TO CLAIM ON MY INSURANCE IN FEAR OF IT GOING TO INCREASE MY PREMIUMS HOWEVER MY INS DID COVER THE PERSON THAT WAS HIT , ON HIGHWAY AND I JUST COULD BREAK NO MATTER HOW I PRESSED DOWN ON THE BREAK IT JUST WOULDNT, I SO AFRAID IT WAS NOT GOING TO STOP AND THE BOOM THE OTHER CAR WAS HIT

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAC HAIK FORD 515 S INTERSTATE 35 EAST SERVICE RD DESOTO, TX 469-530-3403) WAS CONTACTED HOWEVER, WERE UNABLE TO SCHEDULE AN APPOINTMENT DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DURING AN ABRUPT STOP FROM 40MPH ABS WAS ENGAGED. AFTERWARDS, THE BRAKE PEDAL WAS SPONGY AND SANK TO THE FLOOR WITH ALMOST NO REACTION FROM THE BREAKS. IT WAS ONLY POSSIBLE TO SAFELY STOP AT SPEEDS BELOW 20 MPH. THE MASTER CYLINDER WAS REPLACED, AND THE ISSUE WAS FIXED, BUT AFTER ABOUT TWO WEEKS, THE BRAKE PEDAL BECAME SLIGHTLY SPONGY AFTER A HARD STOP THAT MAY HAVE ENGAGED THE ABS.

BRAKES SUDDENLY SOFTENED AFTER SLIDING ON ICY ROADS. FITS DESCRIPTION OF JANUARY 2020 RECALL ON THIS VEHICLE. DAYS LATER, BRAKE PEDAL CONTINUES TO TRAVEL NEAR FLOOR WHEN BRAKING.

THE AIR BAGS HAVE BEEN FIXED. SOMETIMES WHEN I APPLY MY BRAKES THEY ARE SOFT AND I HAVE TO APPLY MORE PRESSURE TO STOP. WHEN THIS HAPPENS I DRIVE REALLY SLOW BECAUSE I DON'T KNOW IF I'M GOING TO BE ABLE TO STOP IN TIME. I HAVE NOT KEPT TRACK OF HOW MANY TIME THIS HAS HAPPENED. AT LEAST 5 TIMES IN THE LAST 6 MONTHS. TWICE I WENT TO MY MECHANIC AND THEY BLED THE BRAKE LINE TO GET IT FIXED. WINTER IS HERE AND I HOPE THIS DOES NOT CAUSE A WRECK BECAUSE YOU EXPECT US TO WAIT UNTIL YOU GET THE PARTS. I HAVE NO OTHER TRANSPORTATION AND NEED MY CAR.

ABS SYSTEM FAIL. WAS IN WET CONDITIONS AND BRAKES FAILED. EVERY SINCE THE BRAKE PEDAL WILL GO ALMOST TO THE FLOOR. A COUPLE OF PLACES HAVE BLESSED THE BRAKES BUT IT DOESN'T FIX THE PROBLEMS. RECENTLY TOOK IT TO FORD DEALERSHIP AND THEY TOLD ME IT WAS MASTER CYLINDER LEAKING INTO BOOSTER. WE REPLACED MASTER CYLINDER AND THERE WAS NO FLUID LEAKING SO APPARENTLY THEY DIDN'T KNOW WHAT THEY WERE TALKING ABOUT AND HAVE GOOGLED THE PROBLEM TO SEE THE ISSUE ABOUT THE CONTROL MODULE. MY BRAKES ARE NOW WORSE THAN BEFORE AND CANNOT DRIVE THE VEHICLE.

BRAKE HYDRALIC WARNING LIGHT COMES ON '- THERE IS A BRAKE RECALL ON MY CAR. DEALER SAYS ,WAIT FOR PARTS '' EVEN WITH RED WARNING LIGHT . FORD SAYS WAIT U TIL I GET THE NOTIFICATI0N LETTER . RECALL SAYS '' POTENTIAL CRASH '' ISSUE . SO ' RECALL . HIGHWAY SAFTEY INVESTIGATION ,,, BRAKE DANGER LIGHT ON ===== AND ' NOBODY SAYS '- GO TO DEALER ,,,OR ,,, DO,NOT DRIVE CAR . WOW ...LIGHT CAME ON ,, GOES OFF WHEN DRIVING . CC : MINNESOTA ATTORNEY GENERAL SAFETY OFFICE ...

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO JARRETT SCOTT FORD OF PLANT CITY (877-751-9729, LOCATED AT 2000 E BAKER ST, PLANT CITY, FL 33563) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPAIRED. THE DEALER ALSO LOCATED UNKNOWN FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 72,293.

THE CAR WOULD NOT BRAKE CORRECTLY. IT SLIPS WHILE GETTING OFF THE HIGHWAY. IT WOULD NOT BRAKE.