2007 MERCURY MILAN Complaints

TAKATA RECALL I HAVE TRIED TO HAVE TWO DIFFERENT FORD DEALERS IN MY AREA MAKE THE NECESSARY REPAIRS OR REPLACEMENT OF MY AIRBAGS AFTER RECEIVING NOTICE FROM THE MANUFACTURER (FORD) BUT HAVE REPEATEDLY RECEIVED DELAYS FIRST ON THE CLAIM THAT PARTS FOR MY CAR WERE NOT YET AVAILABLE AND, AFTER NOTIFICATION FROM FORD THAT THEY WERE AVAILABLE, THAT PRIORITY WAS BEING GIVEN TO THOSE WHO HAD ELECTED TO RENT REPLACEMENT CARS---WHICH I DID NOT DO BECAUSE THEY WOULD ONLY PAY FOR ONE MONTH AND I WAS ADVISED THAT I MIGHT HAVE TO RENT FOR MANY MORE MONTHS. THE DEALERS CANNOT TELL ME WHEN THE NEEDED WORK ON MY CAR MIGHT BE MADE. I NOW SUSPECT THAT THEY NEVER INTEND TO MAKE THE NECESSARY REPAIRS. I, THEREFORE, URGE THAT NHTSA LOOK INTO THIS SITUATION AND ADVICE ME WHAT TO DO. THANK YOU.

WHEN I APPLY MY BRAKES AND MY ABS KICKS IN I LOSE BRAKE PRESSURE AND IT TAKES LONGER TO STOP THE VEHICLE. THE VEHICLE IS IN MOTION IN SNOWY OR RAINY CONDITIONS, THIS HAPPENS ONLY WHEN ABS IS ENGAGED. THIS ALSO HAPPENED LAST YEAR, 2017, I SHOULD HAVE REPORTED THIS LAST YEAR AS WELL.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. ON SEVERAL OCCASIONS, WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO LINCOLN OF TROY (LOCATED AT 1950 W MAPLE RD, TROY, MI 48084, (833) 895-1682) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS TEST AND BRAKE TEST SHOWED NO ABNORMALITY. ADDITIONALLY, NO DIAGNOSTIC TROUBLE CODES WERE RETRIEVED. THE CONTACT STATED THAT THE BRAKE ROTORS AND BRAKE PADS WERE REPLACED; HOWEVER, THE BRAKE PEDAL WAS SOFT AND SPONGY. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-16448413. THE APPROXIMATE FAILURE MILEAGE WAS 61,220. THE CONSUMER STATED THE WORK WAS DONE AFTER 11/16/2018 INCIDENT DATE. *TR

I WAS BRAKING ON A SLIPPERY ROAD AND THE ABS ACTIVATED. THE BRAKE PEDAL THEN BECAME VERY SOFT. IF I PUMP THE BRAKES THE PEDAL THEN FEELS NORMAL UNITL ANY SUBSEQUENT ACTIVATION OF THE ABS BRAKES AND THE PEDAL GOES TO THE FLOOR AND THE CAR IS DIFFICULT TO STOP. THE BRAKE FLUID LEVEL IS FINE AND NO BRAKE LIGHTS COME ON - HOWEVER IN A PANIC STOP THIS COULD LEAD TO THE VEHICLE NOT BEING ABLE TO STOP.

TAKATA RECALL-RECALL#16V384000 - IT'S BEEN 2 YRS NOW SINCE THIS RECALL BEGAN, MY CAR BEING ON THE RECALL LIST, AND STILL THERE ARE NO PARTS TO HAVE IT REPAIRED. THIS IS MY ONLY VEHICLE. THIS NEEDS TO BE TAKEN CARE OF MORE EXPEDITOUSLY! THERE'S NO EXCUSE FOR IT TAKING THIS LONG FOR PARTS. EACH MANUFACTURER NEEDS TO EXPEDITE THIS PROCESS FOR PARTS FOR THEIR CUSTOMER, IF THEY WANT FUTURE CUSTOMERS! I HOPE THERE IS SOMETHING MORE NHTSA CAN DO TO MAKE THIS HAPPEN!

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED BYERLY FORD AT 502-448-1661 (LOCATED AT 4041 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. SAFETY RECALL NOTICE 17S01/NHTSA RECALL 17V-024. RECEIVED TWO LETTERS FROM FORD MOTOR COMPANY: MARCH 2017 & MAY 2018 MENTIONING AIR BAG DANGER FOR FRONT PASSENGER SIDE. LETTER STATED PARTS SHOULD BECOME AVAILABLE DURING THE SECOND OR THIRD QUARTERS OF 2018. I HAVE NOT BEEN NOTIFIED OF PART AVAILABILITY. MEANWHILE AUTO IS BEING DRIVEN. FORD IS OFFERING TO PAY FOR RENTAL VEHICLE UNTIL PARTS ARE AVAILABLE TO REPAIR THIS VEHICLE. I HAVE NOT TAKEN ADVANTAGE OF THIS OFFER AS YET. I HAVE NOT RECEIVED NOTIFICATION OF PARTS AVAILABILITY. IN FOURTH QUARTER OF 2018. HAVE RECEIVED NOTICE OF A CLASS ACTION SETTLEMENT COMING FROM A BANKRUPTCY OF TAKATA. SUCH NOTICE RECOMMENDS REPAIRING AIRBAG AS SOON AS POSSIBLE. WHEN I CALL THE LOCAL DEALERSHIP, THEY INSTRUCT ME TO WAIT FOR LETTER STATING PART AVAILABILITY FOR MY VEHICLE. I AM CONFUSED AND FEAR PARTS WILL NOT BECOME AVAILABLE AS PROMISED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, FUCCILLO FORD (10409 US-11, ADAMS, NY 13605. 800-235-8037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: CAS-16199902. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: SINCE THE AIRBAG RECALL I HAVE CONTINUED CONTACT MY LOCAL DEALER REGARDING THE AVAILABILITY OF REPLACEMENT AIRBAGS. IT HAS BEEN RECENTLY BROUGHT TO MY ATTENTION THAT TAKATA CONTINUES TO DELIVER AIRBAGS TO ALL LARGER DEALERSHIPS NATIONWIDE. THE DEALERSHIP IN MY AREA HAVE PLACED THE ORDER TWICE FOR A REPLACEMENT BUT THE MANUFACTURES CONTINUE TO DECLINE THE ORDER. MY LAST CHECK WITH THE DEALERSHIP WAS OCTOBER 8, 2018 AND I WAS ASKED TO PLEASE CONTINUE CHECKING. AT MY LAST CONTACT I WAS INFORMED TO PLEASE CHECK AGAIN IN NOVEMBER WHICH IS DRAWING CLOSER TO THE END OF THE MONTH. MY DUE DILIGENCE IS RUNNING OUT AND I HAVE NO COMPLAINT WITH MY DEALERSHIP AND UNDERSTAND THAT TAKATA HAS MUCH WORK LEFT TO COMPLETE. ALL LIVES MATTER WHEN IT COMES TO REMAINING SAFE ON THE ROAD DURING TRAVELS. THE WAIT PERIOD NEEDS TO COME TO AN END AS IT HAS BEEN FAR TO LONG TO HAVE ISSUES CORRECTED. WHEN I RECEIVED THE FIRST RECALL NOTICE I DID NOT HESITATE TO CONTACT TO DEALER. IT SEEMS THAT THE RECALL ISSUE NEEDS TO BE HANDLED IN A MORE EFFICIENT AND EFFECTIVE MANNER. SAFETY IS ALWAYS A CONCERN.

TAKATA RECALL - DEALERS STATE THAT THE RECALL PARTS STILL AREN'T AVAILABLE. YET THEY SEEM TO STILL MAKE HUNDREDS OF THOUSANDS OF AIRBAGS A YEAR, THEY HAVEN'T GOTTEN TO THEIR RESPONSIBILITIES.