1999 MERCURY MOUNTAINEER Complaints

PE00 020, CONSUMER WAS TRAVELING ABOUT 45MPH ON SIDE ROAD AND HEARD A BANGING NOISE, VEHICLE VEERED LEFT TO RIGHT. SHE WAS ABLE TO CONTROL VEHICLE AND STEERED ONTO THE SHOULDER IN THE SAND. RIGHT REAR TIRE TREAD HAD SEPARATED FROM RIM, AND TIRE WAS HITTING UP AGAINST VEHICLE AND IT WAS VERY HOT. FIRESTONE WILDERNESS AT, P23575R15, AND DOT W2HLITY488. THERE WERE NO INJURIES. SHE CONTACTED FIRESTONE. MANUFACTURER TOLD HER THAT THIS TIRE NOT ON RECALL. CONSUMER REPLACED ALL FOUR TIRES WITH MICHELIN TIRES.*AK FIRESTONE WILDERNESS AT P235/75/R15 *MW

TIRE BLOWOUT WHICH DAMAGED THE RIGHT FRONT RIM - COULDN'T AFFORD A NEW RIM, THUS MY TIRE IS NOT IN COMPLETE BALANCE.( DOT NUMBER: TIRE SIZE: P23575R-15 )

DIRECTIONAL SIGNAL CANNOT BE ENGAGED WHEN STEERING WHEEL IS IN 1:00, 5:00, 7:00 OR 11:00 POSITION. ACCORDING TO DEALER IT IS FUNCTIONING AS DESIGNED. CANNOT USE DIRECTIONAL SIGNALS AT ABOUT 10% OF THE INTERSECTIONS WHEN NEEDED.

WAS DRIVING 40MPH ONTO A RAMP WHEN IT FELT LIKE THE LEFT REAR TIRE HAD BLOWNOUT & WENT FLAT. PULLED OVER & CHECKED BEFORE CHANGING TIRE & NOTICED THE TREAD HAD LEFT THE TIRE. TOOK TIRE TO FIRESTONE SHOP & IT WAS REPLACED. MECHANIC INDICATED CONSUMER RAN OVER AN OBJECT TO CAUSE THE FLAT. DID NOT HAVE THE TIRE. FIRESTONE WILDERNESS AT SIZE P235/75R15 HAD 2,000 MILES ON IT. *AK

I AM VERY CONCERNED THAT THE VEHICLE MAUFACTURER AND THE TIRE COMPANY HAVE REFUSED TO CORRECT THIS PROBLEM EVEN THOUGH THEY HAVE BEEN AWARE OF IT SINCE 1996. FORD CONTINUES TO SUPPLY THESE TIRES. THE PURCHASER HAS NO CHOICE IN THE MAKE OF TIRES THAT FORD SUPPLYS ON THE CAR. IT IS MY LIFE AND THE LIVES OF MY LOVED ONES THEY ARE PLAYING WITH AND I DON'T APPRECIATE IT AT ALL. IF THESE TIRES WERE ON THEIR CARS, I AM SURE THEY WOULD REPLACE THEM IMMEDIATELY. WHY MUST IT TAKE MORE DEATHS ,ROLLOVERS, ACCIDENTS FOR SOME ACTION TO BE TAKEN ON THIS MATTER.*AK( DOT NUMBER: TIRE SIZE: P235R15 )

WINDSHIELD WIPERS COME ON UNCOMMANDED - - INTERMITTENTLY. OCCURS MOST OFTEN WHEN MAKING A LEFT-HAND TURN. OFTEN HAPPENS WHEN USING TURN SIGNAL LEVER. OCCURS LESS FREQUENTLY WHEN TRAVELING IN A STRAIGHT LINE. THE SPEED OF THE WIPERS IS ALSO AFFECTED, MOST OFTEN STARTS IN THE SLOW SPEED MODE, WIPER SPEED REMAINS THE SAME DESPITE INCREASE/DECREASE BY TURNING SWITCH.

WHILE DRIVING VEHICLE CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF STEERING. ALSO, HEADLIGHTS WENT OUT. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED THE BATTERY. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

FORD REPRESENTATIVE WILL NOT AUTHORIZE NEEDED REPAIRS. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

NOTICED DEFECTIVE STUD/LUG ASSEMBLY ON TIRE ROTATION. QUESTION HOW MANY OTHER VEHICLES MAY HAVE SAME DEFECT? IS THIS A SAFETY ISSUE? *AK

WHE BRAKES ARE APPLIED BRAKE PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER HAS GONE THROUGH FORD'S DISPUTE RESOLUTION BOARD.*AK