1999 MERCURY MOUNTAINEER Complaints

HORN, WHICH IS LOCATED IN MIDDLE OF STEERING WHEEL AND UNDERNEATH PLASTIC PANEL OF AIRBAG, IS TOO HARD TO PRESS. CONSUMER MUST USE BOTH HANDS BEFORE HORN WILL SOUND. *AK

AFTER STARTING VEHICLE AIR BAG LIGHT FAILED TO TURN OFF. WOULD REMAIN ON CONTINUOUSLY WHILE VEHICLE IS BEING OPERATED. WOULD FLASH A CODE FIRST WHEN LIGHT COMES ON. BEEN TO DEALER TWICE & MECHANIC COULD NOT LOCATE CAUSE OF PROBLEM. *AK

WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES WITHOUT TOUCHING SWITCH, AND THEY WILL NOT FUNCTION ON HIGH SPEED, CAUSING A DISTRACTION OR POOR VISIBILITY. *AK

ABS SENSOR FAILED, HOWEVER SYSTEM CONTINUES TO EXPERIENCE FAILURES AFTER REPLACEMENT OF THE SENSOR. MJS

WINDSHIED WIPERS FAIL TO WORK PROPERLY. WOULD STOP OR GO ON THEIR OWN. CAUSING POOR VISIBILITY TO DRIVER. HAD WIPERS REPAIRED SEVEN TIMES SO FAR. BEEN THROUGH LEMON LAW. PROBLEM HAS SINCE RETURNED. *AK

SHORTLY AFTER CAR WAS PURCHASED, THE WINDSHIELD WIPERS STARTED TO GO ON WHEN THEY WEREN'T PROMPTED TO DO SO. CHANNEL 7 NEWS DID A REPORT ON THIS AND CALLED THEM PHANTOM WIPERS. THE PROBLEM THEY REPORTED IS THE EXACT PROBLEM I AM HAVING. ALSO, WHEN IT RAINS HEAVILY AND I NEED THE FAST WIPER SPEED, ONLY THE SLOW ONE WORKS EVEN WHEN I PUT IT ON FOR THE FAST SPEED. THIS IS VERY DISTRACTING. THE WIPERS GO ON AND OFF AT ANY TIME - THERE IS NO CONSISTENCY TO WHEN THIS HAPPENS. THIS IS RUINING THE WINDSHIELD AS IT HAS DRY WIPERS GO ON AND OFF AND MOVING DIRT CONSTANTLY ACROSS THE GLASS - MUST BE DOING SOME KIND OF DAMAGE TO THE GLASS AND OF COURSE WEARING THE WIPERS OUT - ALL CAUSING ME UNNCESSARY EXPENSES. IT IS EXTREMELY RIDICULOUS TO BE TOLD - " THERE IS NO FIX". PLEEEEEEEEAAAAAASSSSSEEEEE DO SOMETHING ABOUT THIS. I HAVE ALWAYS PURCHASED ONLY MERCURY CARS - FOR THE QUALITY AND THE SERVICE. I CAN ASSURE YOU THIS IS THE LAST MERCURY VEHICLE I WILL PURCHASE.

WINDSHIELD WIPERS WOULD INTERMITTENTLY COME ON WHILE SWITCH IS IN OFF MODE, OR WHEN TURN SIGNAL IS USED. ALSO WIPER WOULD STOP WORKING WHILE OPERATING. DEALER NOTIFED AND WAITING ON REPAIR PARTS. *AK

VEHICLE ACCELERATES SUDDENLY, RESULTIG IN A COLLISION THAT CAUSED MINOR INJURIES . A RECALL HAS BEEN ISSUED . HOWEVER, DEALER HAS BEEN NOTIFIED. *AK

DURING WET WEATHER CONDITIONS THE DOME LIGHT FILLS UP WITH WATER AND WILL LEAK ALL ON THE INSIDE. THIS COULD CAUSE AN ELECTRICAL SHORT AND/OR A FIRE. DEALER HAS BEEN CONTACTED. *AK

VEHICLE WAS BEING DRIVEN IN HEAVY RAIN IN DARK EARLY MORNING HOURS ON I-94 IN SE MICHIGAN. WHEN PASSING A TRACTOR TRAILER, THE WINDSHIELD WIPERS (FRONT AND REAR) SPONTANEOUSLY FAILED. VEHICLE WAS DRIVEN OFF AT NEXT EXIT, AND WIPERS WOULD NOT OPERATE. DRIVEN BACK TO DEALER IN DRY DAYLIGHT HOURS FOR WARRANTY FIX. NOTHING CONCLUSIVE FOUND, THEN I READ ABOUT YOUR INVESTIGATION IN THE NEWSPAPAER ON 8/20/99.