1999 MERCURY MOUNTAINEER Complaints

WHILE THE VEHICLE WAS PARKED CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. DEALER INSPECTED THE VEHICLE AND NOTICED THAT THE SPARE TIRE WAS ON THE FLOOR AND THAT THE SUPPORT CABLE BROKE. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. THIS INFORMATION WAS PROVIDED BY MRS. ZELMA'S HUSBAND JOHN SULLIVAN. *AK *TC

ON FRIDAY, OCTOBER 22, 2004, I WAS DRIVING ON THE TACONIC STATE PARKWAY BY PUDDING STREET IN NEW YORK, MY DRIVER'S SIDE FRONT TIRE EXPLODED OUT OF NOWHERE. THERE WAS NO ABSOLUTELY NO HAZARDS ON THE ROADWAY AND IT WAS A SMOOTH ROAD SURFACE. ALL MY GOODYEAR WRANGLER RTS TIRES WERE NOT MORE THAN ONE MONTH OLD. GOODYEAR AND SEARS WILL NOT HONOR THE WARRANTY SAYING THAT I WENT OVER SOMETHING ON THE ROAD WHICH IS ABSOLUTELY FALSE. SEARS FOUND A CRACK IN THE TREAD, BUTS SAYS IT IS NOT COVERED UNDER THE GOODYEAR WARRANTY. THESE TIRES ARE DANGEROUS FOR THE COONSUMER.*AK

DRIVER'S SIDE DOOR FAILED TO OPEN EITHER BY THE AUTOMATIC LOCK, PULLING DOOR HANDLE FROM THE INSIDE OR ROLLING THE WINDOW DOWN AND PULLING THE HANDLE FROM THE OUTSIDE. WARRANTY WAS EXTENDED TO ASSIST WITH REPAIRS, BUT DID NOT INCLUDE ALL CONSUMERS. *AK

THE PASSENGER SIDE TIE ROD OF MY 1999 MERCURY MOUNTAINEER, 75,000 MILES, FELL APART (AT THE BALL JOINT) WHILE DRIVING. I WAS VERY LUCKY TO NOT CRASH THE CAR (I WAS ON A QUITE ROAD AND GOING SLOWLY). MY CAR HAS BEEN WELL KEPT AND HAD A FULL FORD SERVICE ($800) IN FEBRUARY. I WENT ONLINE AND NOTICED THAT MANY OTHER DRIVERS HAD EXPERIENCED THE SAME PROBLEM. I KEPT THE BALL JOINT AND FOUND IT COMPLETELY WORN OUT (YOU COULD PULL IT OUT OF THE SOCKET). THE CAR HAD TO BE TOWED TO A REPAIR SHOP AND THE TIE BOLT WAS REPLACED. THE REPAIR SHOP SAID THAT I SHOULD CONTACT FORD AS THIS WAS A PROBLEM WITH THE WAY THE BALL JOINT WAS MANUFACTURED (WITH NO WAY TO APPLY NEW LLUBRICATION DURING SERVICING). THIS IS POTENTIALLY A VERY SERIOUS ISSUE THAT IT SHOULD BE INVESTIAGATED. *AK

WHILE DRIVING AT LOW SPEED, THE DRIVER HEARD A LOUD KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. THIS CAUSED THE STEERING WHEEL TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *JB *NM

GAS PEDAL DETACHED FROM THE VEHICLE WHILE DRIVING. *PH THIS CAUSED THE VEHICLE TO TURN INTO THE SNOW BANK. *SC

MY GRAPHICH DISPLAY (CLOCK/RADIO STATIONS, MODE) STOPPED WORKING ON MY RADIO. THE AUTO SHOP HAS REPLACED THE RADIO TWICE WITH THE SAME RESULTS. ALL CABLING AND FUSES WERE CHECKED AND CERTIFIED OKAY. ALL OTHER COMPONENTS ARE WORKING EXCEPT FOR THE DISPLAY. HELP!!!!*AK

THE SIDE AIR BAG INDICATOR LIGHT COME ON WHILE DRIVING. THE DEALERSHIP INDICATED THIS OCCURRED BECAUSE OF A HIGH VOLTAGE ISSUE WITH THE SIDE AIR BAG CONTROL SWITCH. THE SWITCH HAS TO BE REPLACED. THE CAUSE OF THE HIGH VOLTAGE ISSUE WAS UNDETERMINED. *JB

CONSUMER WAS CHARGED $80.15 TO LEARN THE CHECK ENGINE LIGHT PROBLEM SHE EXPERIENCED WAS RECALLED BY FORD. *PH *NM

CD PLAYER DOES NOT WORK AND GRAPHICAL DISPLAY NOT WORKING. HAD IDENTICAL PROBLEM IN SEPT/OCT 2002. UNDER EXTENDED WARRANTY. PAID $100 FOR NEW RADIO. HAPPENED AGAIN DEC 2003 - SAME THING CD STOPPED WORKING AND GRAPHICAL DISPLAY NOT WORKING.*AK REPLACED - SEPT/OCT 2002. NOW SAME PROBLEM WITH NEW ONE.