2000 MERCURY MOUNTAINEER Complaints

TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. SHE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE CRUISE CONTROL SWITCH WAS DISCONNECTED AND SHE WAS INFORMED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL NOVEMBER OF 2007. IN JANUARY OF 2008, THE DEALER STATED THAT THEY WOULD NOTIFY HER VIA MAIL WHEN THE PARTS ARRIVE. AS OF APRIL 2, 2008, THE CONTACT HAS NOT RECEIVED A NOTICE. A REPRESENTATIVE FROM THE DEALER INFORMED HER THAT THEY STILL DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS 05S28. THE CURRENT MILEAGE WAS 48,000. UPDATED 04/16/08. *LJ

2000 MERCURY MOUNTAINEER WITH A RECALL FOR SPEED CONTROL. CONSUMER STATED THAT SHE RECEIVED THE RECALL IN AUGUST OF 2007 AND THE VEHICLE HAS YET TO BE REPAIRED. *KB THE DEALER DISCONNECTED THE CRUISE CONTROL. *JB

I RECEIVED A MOTIVE IN AUGUST 2007 WHICH ADVISED ME TO CONTACT MY LOCAL DEALER WHO WAS AUTHORIZED BY FORD MOTOR COMPANY TO "INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM" OF MY 2000 MERCURY MOUNTAINEER (RECALL: 05S28). THAT UNTIL THIS REPAIR WAS COMPLETED, I SHOULD PARK MY VEHICLE "AWAY FROM STRUCTURES TO PREVENT A POTENTIAL UNDERHOOD FIRE FROM SPREADING". I HAVE ATTEMPTED TO HAVE THIS REPAIR COMPLETED AT LEAST 10 TIMES SINCE RECEIVING THIS NOTICE, ALWAYS BEING TOLD THAT THE "REQUIRED PARTS ARE NOT IN YET". I BELIEVE I HAVE WORN DOWN THE SERVICE DEPARTMENT WITH MY CALLS, SINCE I WAS LAST TOLD: "THEY WILL PROBABLY NEVER BE IN" !! *TR

TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHEN THE CONTACT PURCHASED THE VEHICLE, THE REAR WIPER WAS NOT WORKING AT ALL. THE FAILURE WAS NOTICED WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ARM, MOTOR, AND WIRING WERE REPLACED. AFTERWARDS, THE FRONT WIPERS WOULD NOT RECEIVE WIPER FLUID. THE DEALER CORRECTED THE FAILURE AND THE WIPERS WORKED FOR APPROXIMATELY 3-4 WEEKS. CURRENTLY, THE FRONT WIPERS ARE THE ONLY ONES THAT FUNCTION. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THE FAILURE WAS NOT A SAFETY ISSUE AND WERE NO LONGER INVOLVED WITH NHTSA CAMPAIGN ID NUMBER 00V072000 (ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS). THE CURRENT AND FAILURE MILEAGES WERE 126,000.

TRANSMISSION FAILURE AT 42,000 MILES W/O WARNING WHILE DRIVING AT HIGHWAY SPEEDS! *TR

TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE PULLING INTO THE DRIVEWAY AT 20 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD. WITHIN FIVE MINUTES, THE VEHICLE BURST INTO FLAMES WITHOUT WARNING. SHE RECEIVED A RECALL LETTER (05S28) IN AUGUST OF 2007. THE MANUFACTURER WAS NOTIFIED AND THEY ADVISED HER TO SEND PHOTOS UNDER REFERENCE NUMBER 383940900. THE FORD INVESTIGATION CONCLUDED THAT THE MOTOR WAS TOO BADLY BURNED TO DETERMINE IF THE FIRE WAS CAUSED BY THE RECALL. THE INVESTIGATOR AGREED WITH HER, BUT HE HAD TO FOLLOW THE COMPANY'S DECISION. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 12/12/07

TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE CONTACT RECEIVED A RECALL NOTICE REGARDING NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE UNTIL NOVEMBER OF 2007. HE FELT THAT HIS VEHICLE WAS NOT BEING REPAIRED IN A REASONABLE AMOUNT OF TIME. HE WAS ADVISED TO HAVE THE SPEED CONTROL SWITCH DISCONNECTED, BUT HAD NOT DONE SO. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 90,000.

MY DRIVE TO WORK IS ~ 14 MILES, ON 1/8/2007 WHILE PULLING INTO A PARKING SPACE (TRAVELING AT A VERY LOW RATE OF SPEED) MY VEHICLE LOST POWER STEERING. I ACTUALLY THOUGHT THE VEHICLE STALLED, BUT AFTER COMING TO A STOP I PRESSED THE GAS PEDAL AND THE VEHICLE WAS STILL RUNNING, THE POWER STEERING CAME BACK, I TURNED THE STEERING WHEEL ALL THE WAY LEFT AND THEN RIGHT A NUMBER OF TIMES. I SEE A SIMILAR COMPLAINT (ODI ID NUMBER: 10038075), THIS HASN'T HAPPENED SINCE. *JB

SMOKE COMING FROM TURN SIGNAL WHEN BEING USED. HAPPENS ONLY WHEN YOU ARE TURNING LEFT. BACK WINDSHIELD WIPER WORKS FOR A FEW WEEKS THEN NEEDS MOTOR TO BE REPLACED. STEREO LIGHTS QUITE WORKING WILL COME ON ONLY IF YOU ARE DRIVING IN THE RAIN. *JB

2000 MERCURY MOUNTAINEER 2WD. CAUGHT FIRE IN A PARKING LOT WITHIN A FEW MINUTES OF TURNING OFF THE IGNITION. SPARKS FELL FROM UNDER THE ENGINE COMPARTMENT AND THEN CAUGHT FIRE. FIRE DEPT. RESPONDED TO FIRE. *JB