1999 MERCURY MOUNTAINEER Complaints

TRIED TO SET CRUISE CONTROL AND IT WOULD NOT HOLD SPEED SET AFTER 2 ATTEMPTS, THEN IT JUST "TOOK OFF". GAS PETAL WAS ALL THE WAY TO THE FLOOR AND I COULD NOT GET IT UP. COULD NOT SHUT OFF CRUISE CONTROL BY BRAKING OR HITTING "OFF" BUTTON. WAS ON EXPRESSWAY AND GOING OVER 90. HAD TO FIGHT GAS PETAL ALL THE WAY TO THE FLOOR BY BRAKING. FORTUNATELY I WAS ON STRAIGHT SECTION OF ROAD AND THERE WAS NO ICE AND LITTLE TRAFFIC. I HAD TO WAIT IN CAR IN 6 DEGREE TEMP. FOR HR. AND A HALF FOR AAA TO LOAD VEHICLE ON FLATBED TO TAKE TO FORD DEALERSHIP. UNABLE TO START ENGINE B/C GAS PETAL WAS STILL TO THE FLOOR, SO NO WAY TO KEEP WARM. FORD DEALERSHIP IN MICH. DISABLED CRUISE CONTROL TO ALLOW ME TO CONTINUE TO TRAVEL. MERCURY DEALERSHIP IN TOLEDO TOLD ME 2000 AND 2001 MOUNTAINEERS HAVE BEEN RECALLED FOR CRUISE CONTROL CABLE DEFECT BUT WHEN I CALLED FORD CUST. SERV. THEY SAID THEY WOULDN'T DO ANYTHING TO FIX THE VEHICLE OR REIMBURSE FOR EXCESS TOWING CHG. BECAUSE THERE WAS NO RECALL FOR 1999'S. THIS IS A SERIOUS SAFETY ISSUE AND IT COULD HAVE BEEN FAR MORE DISASTROUS.*AK

TOOK THE TRUCK BACK TO THE DEALER FOR THE FOUR TIME 9/2903 FOR THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE SAME CODE KEEPS COMING UP AND IT IS GETTING OLD NOT TO HAVE THE TRUCK THAT WE ARE STILL PAYING FOR MONTHLY.ANND I HAVE ALL THE WORK ORDERS FOR WHAT THEY DID

ABS LIGHT IS ON AND HAD TEST DONE AND COMES UP AS REAR SPEED CONTROL SENSOR. HAVE REPLACED NUMEROUS TIMES AND STILL NO CHANGE. HAVE TAKEN TO FORD DEALERSHIPS, MERCURY DEALERSHIPS, AND OTHER WELL KNOWN MAINTENANCE SHOPS AND NO ONE KNOWS WHAT IS WRONG. SINCE THE LIGHT HAS COME ON THE FRONT BRAKES FEEL LIKE THEY ARE DRAGGING. ALSO THE DISPLAY ON THE PREMIUM RADIO WORKS WHEN IT WANTS TO. *AK

ENGINE OIL LEAK OR POSSIBLE FUEL LEAK LEADING TO VEHICLE FIRE, TOTAL LOSS. DRIVER ESCAPED INJURY. *AK

BRAKES FAILED SEVEN TIMES WITHIN 70,000 MILES. AN INDEPENDENT MECHANIC DETERMINED THAT THE GEM CONTROL MODULE WAS THE PROBLEM. WHEN THE GEM CONTROL MODULE MALFUNCTIONED, THE BRAKES FAILED, AND THE 4-WHEEL DRIVE DIDN'T OPERATE. ALSO, WINDSHIELD WIPERS OPERATED INTERMITTENTLY. *AK

THE DISPLAY ON THE PREMIUM FACTORY RADIO DOES NOT FUNCTION PROPERLY. ILLUMINATED DIGITS OF THE DISPLAY PANEL MAY WORK INTERMITTENTLY OR NOT WORK AT ALL. ALL OTHER FUNCTIONS OF THE RADIO SEEM TO WORK. MY RESEARCH INDICATES THAT THIS HAS BEEN A PROBLEM ON RADIOS INSTALLED IN VARIOUS FORD MOTOR COMPANY PRODUCTS OF THE 1997-2001 MODEL YEAR RANGE. FORD MOTOR COMPANY SHOULD MAKE A NO-CHARGE REPAIR ON THESE RADIOS.*AK

NHTSA RECALL 00-V-072-000: VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWER TRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, IT COULD NOT BE TURNED OFF. THE CONSUMERS VEHICLE EXPERIENCED THE SAME PROBLEM. *AK *LA *JB

RECALL 03V281000 CONCERNING HIGH BACK SEAT. THIS COULD CAUSE DRIVER'S SEAT TO RECLINE WITHOUT WARNING. FORD/MERCURY 301-423-4950. *AK

AIRBAG LIGHT STAYS ON AND HAS BEEN IN REPAIR SHOP 78 DAYS SINCE I BOUGHT IT, 1-2001, AIRBAG STILL IS NOT FIXED. *LA

SAFETY RECALL O3S04 MERCURY MOUNTAINEER 1999.*MR THE DRIVER SEAT BACK FRAME MAY FRACTURE. THIS COULD RESULT IN LOOSENESS OR NOISE IN THE SEAT. *PH THE CONSUMER WAS UNABLE TO MAKE AN APPOINTMENT BECAUSE HE/SHE WAS NEVER ABLE TO GET A REPRESENTATIVE ON THE PHONE AND AFTER A 6-8 MINUTE TAPE RECORDED MESSAGE, THE LINE WENT DEAD. *JB