2001 MERCURY SABLE Complaints

FIRST THE FRONT PASSENGER SIDE LEAKED WATER DURING RAIN STORMS. I HAD THAT FIXED LAST FALL. NOW THE A/C BLOWER MOTOR NEEDS REPLACEMENT, AND IT WAS TOLD TO ME THAT THESE TWO REPAIRS ARE RELATED. THE COST FOR THE 2001, SABLE IS $2500 IN REPAIRS. FORD NEEDS TO FIX THIS PROBLEM. RECALL #03V087000 AND OTHER COMPLAINT #10184014. *AK

REAR SPRING BROKE ON 2001 MERCURY SABLE-4 DR. SEDAN. CAR SAT IN UNHEATED GARAGE FOR 1 WEEK WHILE ON VACATION. TEMPERATURE IN GARAGE APPROX. 30 DEGREES. WHEN VEHICLE USED FIRST TIME AFTER VACATION ON JAN. 3, 2007, WHILE BACKING OUT OF GARAGE, HEARD LOUD NOISE OF SOMETHING BREAKING OR POSSIBLY BEING RUN OVER. STOPPED VEHICLE TO CHECK FOR ANYTHING BEHIND OR UNDER VEHICLE. FOUND NOTHING. CONTINUED TO DRIVE VEHICLE TO WORK, APPROX. 25 MILES WITHOUT FURTHER INCIDENT. NOTICED UPON RETURN HOME THAT EVENING THAT VEHICLE WAS SETTING LOW AT REAR OF VEHICLE. I DID NOT TAKE TO A DEALERSHIP UNTIL APRIL 2, 2007. USED ANOTHER VEHICLE FOR TRANSPORTATION. WIFE USED THIS VEHICLE ONLY AS NEEDED UNTIL THE DEALERSHIP VISIT THIS MORNING. WAS INFORMED OF THE BROKEN REAR SPRING. *JB

I AM HAVING MAJOR HEATING ISSUES THAT THE HEATER CORE WILL NOT WARM THE CAR AND THE METAL TUBING BEGAN TO LEAK AT THE T THAT IS ON THE FIRE WALL OF THE VEHICLE. *JB

RE:PREVIOUS REPAIR TED RUSSELL INVOICE # F1CS560238 DATED: 1/19/2007 MALFUNCTIONS THAT STARTED FEBRUARY 28, 2007 ARE SAME AS PREVIOUSLY STATED IN REFERENCED INVOICE AS FOLLOWS: 1)CLIMATE CONTROL BLOWS HOT AIR WHILE ON FRESH AIR AND AC 2)COOLANT LIGHT COMES ON; THIS USUALLY HAPPENS WITH THE MALFUNCTION OF THE AC CONTROL SYSTEM REFERENCED ABOVE. I CAN STOP THE CAR, TURN EVERYTHING OFF AND IN 15 SECONDS RESTART AND LIGHT GOES OFF. THE COOLANT LIGHT WILL STAY OFF AS LONG AS I KEEP THE CLIMATE CONTROL OFF HOWEVER; WHEN DRIVING FOR A DISTANCE (I.E. 30 MILES) AND THEN MULTIPLE START / STOPS IN TRAFFIC THE LIGHT WILL COME ON IF I AM RUNNING THE CLIMATE CONTROL. UNTIL THE RECENT MALFUNCTION OF THE CLIMATE CONTROL WEDNESDAY NIGHT (2/28/07) THIS COOLANT LIGHT HAS NOT COME ON SINCE LAST REPAIR TO CLIMATE CONTROL. FOR INFORMATION, THE CONDITIONS OUTSIDE WERE APPROXIMATELY 66 F. OBVIOUSLY I AM UPSET WITH THE CONTINUED PROBLEMS I AM HAVING AFTER THIS VEHICLE SPENT ONE WEEK IN YOUR SHOP FOR PREVIOUS REPAIRS FOR THE SAME MALFUNCTIONS. ADDITIONALLY, I AM EXTREMELY DISSATISFIED WITH THE RECOMMENDED REPAIRS MADE BY TED RUSSELL QUALIFIED PROFESSIONALS AS DISCUSSED WITH YOU DURING MY PHONE CONVERSATION YESTERDAY. *JB

TL*- THE CONTACT OWNS A 2001 MERCURY SABLE WITH AN ODOMETER READING OF 71750 MILES. THE CONTACT STATED THAT THE HOSES THAT RAN THROUGH THE HEATER CORE DRY ROTTED AND FAILED, WHICH CAUSED THE VEHICLE TO OVERHEAT. THE CONTACT WAS DRIVING UNDER NORMAL CONDITIONS AT 40 MPH WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PROBLEM REPAIRED. THE FAILURE MILEAGE WAS 68,680.*AK THE VEHICLE WAS LEAKING COOLANT AT THE TUBES TO THE HEATER CORE. THE FRONT BRAKE PADS WERE VERY THIN. UPDATED 04/12/07. *JB

TL*- THE CONTACT STATED THAT THE SEAT BELT RETRACTOR ON THE PASSENGER'S SIDE OF THE 2001 MERCURY SABLE WILL NOT RETRACT. THE DEALERSHIP INFORMED THE CONTACT THE RETRACTOR WAS FOLDING THE BELT OVER, WHICH CAUSED IT TO JAM. THE DEALERSHIP ADVISED THE CONTACT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER. AND THEY INFORMED HIM THIS WAS NOT COVERED UNDER THE WARRANTY. THE CURRENT MILEAGE ON THE VEHICLE WAS 28,000. *AK THE CONSUMER PROVIDED THE INVOICE FOR REPAIR AND PICTURES BEFORE THE REPAIR. UPDATE 05/04/07*TR

REAR SPRINGS BREAKING ON MERCURY SABLES AND FORD TAURUS. MY SABLE IS A 2001. THE SERVICE MANAGER TOLD ME THAT IT HAPPENS VERY OFTEN. *JB

TL* - THE CONTACT CALLED REGARDING THE 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING SHE FELT VIBRATION BY THE GAS PEDAL. A MECHANIC DIAGNOSED THE FAILURE AS THE LEFT AND RIGHT FRONT FRAME MOUNTS SHEARED OFF. THE FAILURE MILEAGE WAS 81,000. THE MECHANIC STATED THAT HE WILL CALL FORD BECAUSE HE HAD NEVER SEEN THIS TYPE OF FAILURE, AND DID NOT KNOW WHAT TO DO TO REPAIR IT.

MY CAR HAS A DEFECT WHICH HAS BEEN REPAIRED UNDER WARRANTY 3 TIMES AND NOW IT LOOKS LIKE A 4TH THAT COULD BE AT MY EXPENSE. *NM

TL*- THE CONTACT OWNS A 2001 MERCURY SABLE AND WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 65 MPH THE CONTACT HEARD A RUBBING NOISE COMING FROM THE VEHICLE, BUT DIDN'T KNOW EXACTLY WHERE IT WAS COMING FROM UNTIL HE ARRIVED HOME. THE CONTACT STATED THAT HE NOTICED THE DRIVER SIDE REAR SPRING WAS CRACKED AND THAT THE SHARP END OF THE SPRING WENT INTO THE TIRE. THE CONTACT TOOK THE VEHICLE INTO THE LOCAL MECHANIC AND THE MECHANIC REPLACED BOTH REAR SPRINGS. THE CONTACT CAN PROVIDE SPRINGS IF NEEDED. THE CURRENT AND FAILURE MILEAGE WERE BOTH 83,000.*AK THE DEALER INFORMED CUSTOMER THAT STRUTS NEEDED TO BE REPLACED AS WELL AND CUSTOMER WANTS TO REIMBURSED FOR OUT OF POCKET EXPENSE TOTALING $564.74. CUSTOMER STATES CAR WAS FINE UNTIL REAR SPRING BROKE. UPDATE 4/25/07*TR