1999 MERCURY SABLE Complaints

I TOOK MY CAR TO THE DEALER TO HAVE A REAR SUSPENSION SQUEAK DIAGNOSED AND REPAIRED. THE MECHANIC DISCOVERED THAT A BROKEN REAR COIL SPRING WAS THE CAUSE OF THE SQUEAK. THE PART OF THE SPRING THAT RESTED IN THE SPRING SEAT HAD FRACTURED SEVERAL INCHES FROM THE END OF THE COIL. THE MECHANIC RECOMMENDED REPLACING BOTH COIL SPRINGS TO REDUCE THE RISK OF THE UNBROKEN SPRING FRACTURING, PUNCTURING THE TIRE AND CAUSING AN ACCIDENT. I PAID FOR REPLACEMENT OF BOTH COIL SPRINGS AND HAD THE REAR STRUTS REPLACED AT THE SAME TIME TO RESTORE THE CAR'S ORIGINAL RIDE QUALITY. *JB

REAR LEFT TIRE CONSISTENTLY LOW, EVEN AFTER BEING FILLED AND RE-FILLED ON A WEEKLY BASIS. AFTER TAKING TO A SERVICE STATION, MECHANIC STATED THE RIM WAS FAULTY AND TIRE WAS SEPARATING FROM THE RIM. THEY SEALED THE TIRE TO THE RIM. AFTER HAVING ALL TIRES REPLACED A FEW MONTHS LATER, SAME ISSUE WITH SAME REAR LEFT TIRE. DIFFERENT MECHANIC ALSO STATED UPON INSPECTION THAT RIM WAS WARPED. CAR HAS NOT BEEN IN AN ACCIDENT, NOR ABUSED. RIMS ARE STANDARD MANUFACTURERS. *NM

DT*: THE CONTACT STATED THE GAS PEDAL STUCK TO THE FLOORBOARD AT AN UNKNOWN SPEED CAUSING THE VEHICLE TO HIT A HOUSE. THE CONTACT ATTEMPTED TO BRAKE BUT IT DID NOT HELP IN PREVENTING THE ACCIDENT. THE VEHICLE WAS NOT TAKEN TO A SERVICE DEALER FOR INSPECTION OF THE PEDALS. THE CONTACT SUSTAINED INJURIES AND A POLICE REPORT WAS TAKEN. UPDATED 10/31/2006 - THE PASSENGER SUSTAINED A CONCUSSION AND GLASS IN HER EYES. THE CONSUMER'S ANKLE WAS CRACKED AND HAD TORN LIGAMENTS. *NM

DT*: THE CONTACT STATED WHEN THE VEHICLE WAS TAKEN TO A SERVICE DEALER FOR A BROKEN ROD, IT WAS DETERMINED THE FUEL TANK WAS LEAKING FROM THE CENTER SEAM. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE LEAK, BUT THE FUEL TANK WAS REPLACED.

WHEN I DRIVE MY VEHICLE THROUGH ANY PUDDLE OF WATER, THE POWER STEERING FAILS, THE CAR CAN NOT BE DRIVEN, AND THE BATTERY LIGHT COMES ON. EXTREMELY DANGEROUS; THE STEERING FAILS AS YOU TRY TO MAKE A TURN!!!!!*JB

THE STEERING GEAR ASSY BROKE UNDER NORMAL DRIVING CONDITIONS. WE DROVE STRAIGHT TO THE MERC DEALER. THE MECHANIC WOULD NOT EVEN TEST DRIVE THE CAR BECAUSE HE SAID IT WAS TOO DANGEROUS. *NM

WAS DRIVING IN STOP-AND-GO TRAFFIC NEAR HOLLAND TUNNELS IN NYC WHEN BRAKES FAILED WITHOUT WARNING. WENT TO STOP AND PEDAL TRAVELED COMPLETELY TO FLOOR. HAD TO USE EMERGENCY BRAKE TO STOP. 2 HOUR WAIT FOR TOW TRUCK, SO DECIDED TO TRY DRIVING AGAIN AFTER 1 HOUR. BRAKES APPEARED TO FUNCTION NORMALLY THEREAFTER, ALTHOUGH A LITTLE SPONGY AT FIRST. *JB

MY MERCURY SABLE FRONT WINDSHIELD WIPERS TURN ON INTERMITTENTLY WHEN YOU USE THE BLINKER AND SOMETIMES WHEN YOU ARE JUST HOLDING THE STEERING WHEEL. ESPECIALLY ON A SUNNY DAY, THIS DEFECT IS A STARTLING OCCURRENCE AND COULD LEAD TO AN ACCIDENT. I EXPERIENCED THE SAME PROBLEM ON MY OTHER TWO 1999 FORD VEHICLES. MY 1999 EXPEDITION DID THE SAME THING AND THE MULTIFUNCTION SWITCH WAS REPLACED UNDER THE FORD PROGRAM NUMBER 00B40. MY 1999 TAURUS ALSO DID THE SAME THING AND THE MULTIFUNCTION SWITCH WAS REPLACED UNDER THE 36,000-MILE WARRANTY. THIS IS OBVIOUSLY A KNOWN PROBLEM TO FORD AND SHOULD BE ADDRESSED. IF IT HAS HAPPENED TO THREE 1999 VEHICLES IN THE SAME HOUSEHOLD, I AM SURE THE PROBLEM IS MUCH MORE WIDESPREAD AND A SAFETY RECALL IS IN ORDER. *NM

AIR BAGS DID NOT DEPLOY ON OUR 1999 MERCURY SABLE [XXX] AFTER AN ACCIDENT. THE FRONT OF OUR CAR HIT THE SIDE OF A MINI-VAN WITH ENOUGH FORCE TO TIP THE MINI-VAN OVER. POLICE ESTIMATED WE WERE TRAVELING AT 30 MPH. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT*: THE CONTACT STATED THE COVER OVER THE PASSENGER SIDE AIRBAG IS SEPARATING FROM THE DASH. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT. THE DEALERSHIP WAS ALERTED, BUT THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC.