1993 MERCURY TOPAZ Complaints

THERE IS A SPEED CONTROL ISSUE. INTERMITTENTLY, THE CAR WILL BECOME LOCKED AT 2 RPM WHILE STILL ACCELERATING TO 65+ MPH. THE DRIVING IS NON-SPECIFIC; I COULD BE IDLING, ON THE FREEWAY OR ON SURFACE STREETS. ALTHOUGH I REMOVE MY FOOT FROM THE ACCELERATOR, THE CAR CONTINUES TO SPEED UP. IMMEDIATELY TURNING OFF THE ENGINE DOES NOT ELIMINATE THE ISSUE EITHER. ONCE THE CAR IS TURNED ON AGAIN, IT LOCKS AT 4 RPM WHILE IN PARK. THE ISSUE MAY TAKE UP TO 30MINS TO SUBSIDE. LUCKILY, THE BRAKES HAVE YET TO FAIL WHEN THE CAR VOLUNTARILY ACCELERATES (ALTHOUGH THIS DOES WEAR ON THE BRAKES LIKE CRAZY). *TR

THE VEHICLE'S LEFT FRONT WHEEL CAME OFF WHILE DRIVING AND STRUCK ANOTHER VEHICLE. THE VEHICLE THEN VEERED OFF THE ROAD TOT HE RIGHT AND HIT A GUARDRAIL. (OHIO TRAFFIC CRASH REPORT) *PH *NM

BOUGHT CAR AT MOONEYS DESERT HOT SPRINGS AUTO SALES IN OCTOBER 10,2002 AS USED CAR. SEAT BELTS DO NOT WORK. SUSPENSION SHAKES, BRAKES MAKE NOISE. FUEL PUMP WENT OUT FIST TRIP. DRIVERS WINDOW DOES NOT RETRACK RIGHT. ENGINE OVER HEAT WHEN IDLING. WATER PUMP WENT OUT. AIR CONDITIONER AND HEATER DO NOT WORK.

SEPT 9, 2003 [XXX] FORD MOTOR COMPANY ONE AMERICAN ROAD DEARBORN, MI 48126 DEAR[XXX]: THIS LETTER TO YOU COMES AFTER REPEATED ATTEMPTS OVER THE YEARS TO COLLECT THE $223.30 CLAIM PAST DUE AND OWED TO ME FOR THE 2002 RECALL ANNOUNCEMENT AND REPLACEMENT OF THE TFI MODULE. AT LOWER LEVELS, I HAVE BEEN TREATED VERY RUDELY, IGNORED, PATRONIZED AND/OR INTERMINABLY REROUTED AND DISCONNECTED AT FORD AND ITS SETTLEMENT AGENTS VOICEMAIL. THERE HAS BEEN NO RESPONSE TO THE APPEAL SENT AND DATED 4-17-03. HOWEVER I SEARCHED AND FOUND THE DEFECTIVE MOTOR CRAFT PART THAT COCHRANS AUTO BODY IN CHESWICK PA 15024 RETURNED TO ME WHEN THEY REPLACED IT. NOW I AM RETURNING IT TO YOU DIRECTLY AS POSITIVE PROOF THAT THE WORK WAS PERFORMED ON MY 1993 MERCURY TOPAZ VIN # [XXX] AND THE $223.30 CLAIM IS LEGITIMATE. PLEASE PROMPTLY SEND ME A CHECK FOR $223.30. ALL OTHER REQUIRED DOCUMENTATION HAS BEEN IN THE HANDS OF YOUR SETTLEMENT AGENT SINCE MARCH 23 2002. THANK YOU. YOURS TRULY, [XXX] OCT 21, 2003 FOLLOW UP DUE TO NO RESPONSE NOW THERE HAS BEEN NO RESPONSE FROM YOU. DELIVERY WAS CONFIRMED TO YOUR OFFICE OF THE DEFECTIVE MOTOR CRAFT PART. ITS DIFFICULT TO RECONCILE CUSTOMER DISREGARD WITH FORDS QUALITY IS JOB 1 BRANDING CAMPAIGN! . PLEASE DISBURSE A CHECK TO ME FOR $223.30. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN THE BRAKES WERE APPLIED BRAKE PEDAL BECAME VERY HARD, RESULTING IN EXTENDED STOPPING DISTANCE. ALSO, VEHICLE SHUT OFF UNEXPECTEDLY. *AK

I PURCHASED A CAR IN OCTOBER OF 2002, THE SEAT BELTS DID NOT WORK,THE A/C AND HEATER DO NOT WORK. FUEL PUMP WENT OUT AFTER AP. 300 MILES, WATER PUMP SHORTLY THERE AFTER. ALL 4 TIRES TREADED APART. ELECTRONIC SIDE MIRRORS DO NOT WORK. GAS GAGE DOES NOT WORK PROPERLY. HEATS UP WHEN IDLING. EXCESSIVE WOBBLE IN REAR END. FRONT END MAY BE FROM 1992 NOT 1993 MODEL OF CAR. DRIVERS WINDOW DOES NOT RETRACK RIGHT. TRUNK LID HOOK DOES NOT WORK. BRAKES MAKE NOISE. *NLM

AUTOMATIC SEAT BELT WHEN NOT IN USE THE SEAT BELT MOTOR KEEPS RUNNING WHICH HAS DRAINED THE BATTERY, AND COULD ALSO CAUSE SEAT BELT TO BE INOPERATIVE, NOW THE PASSENGER POWER DOOR LOCK HAS FAILED. CONTACTED DEALER.*AK

DRIVER INVOLVED IN AN ACCIDENT, POSSIBLE UNDERCARRIAGE, LEFT FRONT QUARTER PANEL, PLASTIC FENDER WELL, AND LEFT FRONT TURN SIGNAL WERE DAMAGED. THE OHIO TRAFFIC POLICE OBSERVED ONE OF THE FOUR LUGS WAS MISSING, THE OTHER THREE APPEARED UNBROKEN (OHIO TRAFFIC CRASH REPORT). *YD

CAR WILL NOT START UNLESS YOU MESS WITH THE SHIFTER AND CAR STALLS OUT AT TIMES DOES NOT ALWAYS REGISTER IN PARK. *AK

WHILE DRIVING, THE ENGINE LIGHT REMAINS ON CONTINUOUSLY, CONSUMER NOTICED SMOKE COMING FROM UNDER THE HOOD, VEHICLE WAS TAKEN TO THE DEALER, AND THEY CHANGED ALL SPARK PLUGS AND OIL, THE NEXT DAY CONSUMER PARKED THE VEHICLE AND LESS THAN 5 MINUTES VEHICLE CAUGHT ON FIRE.*AK. AFTER THE VEHICLE CAUGHT ON FIRE, THE DEALER INFORMED CONSUMER THAT THE ENGINE WAS BAD, HOWEVER CONSUMER STATED THAT NO ONE INFORMED HER PRIOR THAT THERE WAS A PROBLEM WITH THE ENGINE.*SLC