MERCURY Complaints

I HAVE OWNED MY 99 COUGAR FOR 7 YEARS NOW I BOUGHT IT USED AND EVERYTHING WORKED FINE THE FIRST YEAR BUT LATE WITHIN THE LAST 3 YEARS I HAVE CHANGED THE ALTERNATOR 3 TIMES STARTER 4 TIMES AND THE BATTERY 3 TIMES JUST RECENTLY MY CAR REFUSED TO START SO I FIGURED IT WAS THE STARTER CAUSE EVERY FALL AND WINTER ONE OF THE 3 MENTIONED GOES OUT WELL I REPLACED THE STARTER AND IT WONT START NOW I CHECKED THE BATTERY AND THAT IS GOOD I ALSO CHECKED THE CABLES AND THEY ARE GOOD , AND JUST TODAY I FOUND A FEW RECALLS ON MY CAR ONLINE SO I WENT TO THE FORD WEBSITE TO SEE IF THE RECALLS WHERE LISTED BUT THEY ARE NOT . DOES THAT MEAN THE PREVIOUS OWNER DID THE RECALLS ? AND IF SO WHY IS THE SAME PROBLEM OCCURRING AND WHAT CAN THE DEALERSHIP DO OR WILL DO ? WHAT RECOURSE DO I HAVE IF THE DEALERSHIP REFUSES TO FIX MY CAR UNDER THE RECALL? *TR

UNEXPECTED ACCELERATION OF 2008 MERCURY GRAND MARQUIS, WHILE MY FOOT WAS ON THE BRAKE, SLOWING THE VEHICLE. THIS HAPPENED TWICE IN THE PAST 3 DAYS. SECOND INCIDENT OCCURRED OCT. 31, 2008. EACH INCIDENT NEARLY CAUSED MY VEHICLE TO STRIKE ANOTHER VEHICLE. *TR

THE BRAKES ON THE 1999 MERCURY SABLE THAT I PURCHASED 4 YEARS AGO HAVE BEEN REPAIRED AND/OR REPLACED 4 TIMES! NOW THEY ARE GOING OUT AGAIN. I HAVE HAD THE ROTORS TURNED, AND EVERY OTHER THING THAT HAS BEEN SUGGESTED. WHEN I ASKED THE LAST MECHANIC WHY MY BRAKES KEEP GOING OUT, HE STATED THAT THIS SIZE OF FORD WAS NOT SUPPLIED WITH AN APPROPRIATE BRAKE FOR THE SIZE OF CAR. I ASKED WHAT COULD BE DONE TO REMEDY THE SITUATION, AND WAS INFORMED THAT I WOULD HAVE TO KEEP REPLACING THE BRAKES. I THINK THIS IS A HORRIBLE ANSWER. I WOULD LIKE TO KNOW WHAT FORD WILL DO FOR ME. I LIVE IN OREGON AND AM SURROUNDED BY MOUNTAINS, BUT I DON'T DARE GO OVER ANY OF THE MOUNTAIN RANGES BECAUSE GOING DOWNHILL AND APPLYING THE BRAKES MAKES THE ENTIRE CAR SHIMMY AND IT FEELS LIKE I WILL LOSE CONTROL OF THE CAR AND THAT IT WON'T STOP. I HAVE TO MAKE WEEKLY TRIPS OVER THE MOUNTAINS, SO I ALWAYS RENT A CAR. THIS IS GETTING TO BE TOO EXPENSIVE. I OWN MY CAR FREE AND CLEAR AND WOULD LIKE THE BRAKES TO STAY FIXED ONCE I GET THEM FIXED BEFORE THERE IS AN ACCIDENT. *TR

2002 MERCURY SABLE WATER LEAKS INTO THE PASSENGER SIDE COMPARTMENT OF VEHICLE. THE HEATER BLOWER MOTOR GETS WATER AND HAS TO BE REPLACED. BOTOR WORKS ON AND OFF. REFERENCE COMPLAINT # 101840014. ALSO FORD RELATED RECALL 03V087000.*TR

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE SUDDENLY STOPPED. THE CONTACT NOTICED THAT THERE WAS NO GASOLINE IN THE FUEL TANK BECAUSE THE FUEL GAUGE DISPLAYED INACCURATE READINGS. THE FAILURE OCCURRED WITHOUT WARNING. THE EMPTY FUEL TANK WAS CONSUMED WITH GASOLINE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THIS WAS A COMMON ISSUE WITH NO AVAILABLE REMEDY. THE TECHNICIAN RECOMMENDED THAT HE FILL THE FUEL TANK EVERY 200 MILES. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 48,700 AND CURRENT MILEAGE WAS 49,185. UPDATED 11-25-08 *BF UPDATED 11/26/08. *JB

I AM A VICTIM OF THE CHINESE VALVE STEM ISSUE WITH FORD VEHICLES. FORTUNATELY, I WAS TRAVELING AT A LOW SPEED WHEN THE TIRE WENT DOWN. I PUT ON THE SPARE AND DROVE HOME. WHEN I GOT HOME I NOTICED THE VALVE STEM WAS CRACKED. I PUT IN A NEW STEM, AND WENT TO INFLATE THE TIRE, ONLY TO FIND OUT THAT THERE WAS A HOLE IN THE SIDEWALL, SO THE TIRE WAS NO GOOD. TODAY I LOOKED AT THE REST OF THE WHEELS, AND INSPECTED THE REMAINING STEMS, ALL WERE CRACKED. THE CAR IS A 2007, AND WAS PLACED IN SERVICE ON MARCH 2007 IN SYRACUSE, NY, AND HAD 30,000 MILES ON IT, WITH THE ORIGINAL TIRES. I DO MOSTLY HIGHWAY DRIVING. *TR

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE DRIVING 10 MPH, THE FRONT END OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE TRAVELING 70 MPH. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. A POLICE REPORT AND PICTURES ARE AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 101,200.

MY 2005 MERCURY MONTEGO WITH JUST OVER 18, 000 MILES SUDDENLY WENT DEAD, WHILE PARTIALLY PULLED OUT IN TRAFFIC. IT WAS TRACED TO THE CVT TRANSMISSION. NO HARM OCCURRED, BUT I AM GOING TO GET RID OF THE CAR. I ALSO NOTICED INFO ON THE INTERNET WITH CVT PROBLEMS. I SEE TOO THAT FORD PULLED OUT THE CVT TRANSMISSIONS ON ITS NEW MODELS FOR THE SABLE (WHICH WAS THE MONTEGO) AND TAURUS. I HAD TO PAY JUST OVER $1900 ON THIS REPAIR--WHICH I DO NOT BELIEVE IS FAIR, AS IT APPEARS TO BE A DEFECT WITH THE CVT. *TR

TL*THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 10 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE CAME TO A COMPLETE STOP AND STALLED WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS AND THE TRANSMISSION MADE A LOUD NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATING ON THE INSTRUMENT PANEL. IN ADDITION, THERE WAS AN EXCESSIVE OIL LEAKAGE COMING FROM THE GASKET. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 1,094 AND CURRENT MILEAGE WAS 7,000.

2008 MERCURY GRAND MARQUIS LS HAD AN ELECTRICAL OUTAGE. *NJ THE CONSUMER STATED THE TRUNK LID WOULD NOT OPEN USING THE REMOTE CONTROL OR BY PUSHING THE BUTTON. ALL OF THE LIGHTS WENT OUT ON THE INSTRUMENT PANEL AND THE HEADLIGHTS WENT OUT AS WELL. *JB