2011 MINI COOPER Complaints

TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

PASSENGER AIRBAG SENSOR ENABLES AIRBAG WHEN EXTREMELY LIGHT ITEMS ARE PLACED IN THE SEAT SUCH AS A CELL PHONE. CAR COULD DEPLOY AIRBAG WITH SMALL OCCUPANT IN SEAT.

I AM THE OWNER OF THIS CAR. I HAVE RESEARCHED ON LINE THE AIR BAG LIGHT ON THE PASSENGERS SIDE OF THIS CAR. MANY MANY COMPLAINTS ARE LISTED AND YOU ARE WELL AWARE OF THE PROBLEM. I SUPPOSEDLY NEED TO REPLACE SOME PARTS AND LABOR TO THE TUNE OF $1904!!! I AM ON A FIXED INCOME AND I DO NOT HAVE THIS MONEY. SINCE YOU HAVE ISSUED A RECALL FOR CONVERTIBLES IN THE MINI AND RECALLED CARS IN THE BMW LINE FOR THIS, WHY ISN'T THIS A COVERED EXPENSE? IT SEEMS LIKE THE CAR IS SET UP TO HAVE THIS PROBLEM AND THE CUSTOMERS ARE LEFT TO WORRY ABOUT FIXING IT. ANY PRODUCT THAT HAS A DEFECT AND IS STILL SOLD NEEDS TO SHOW RESPECT FOR THEIR BUYERS AND FIX THINGS THAT ARE WELL KNOWN AS PROBLEMS. I CAN NOT AFFORD THIS AND I AM OFTEN IN THE PASSENGER'S SEAT. IF ANYTHING HAPPENS DUE TO THE AIR BAG NOT CONNECTED CORRECTLY I FEEL THAT ANYONE INVOLVED IN THE MINI/BMW PLANTS ARE RESPONSIBLE. YOU HAVE FULL KNOWLEDGE OF THE PROBLEM AND YOU ARE PUTTING PROFIT BEFORE CONSUMERS. THIS IS A DISGUSTING WAY TO RUN A BUSINESS.

TL* THE CONTACT OWNS A 2011 MINI COOPER S. WHILE DRIVING 70 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 06/15/16*LJ *TR

THIS SPRING THE RIGHT FRONT (PASSENGER SIDE) SUN ROOF DRAIN HOSE CAME OFF WHILE THE CAR WAS SITTING. WATER POURED DOWN THE FRONT PILLAR FLOODING THE ELECTRICAL CONTROL BOX AND PUTTING APPROX. 2 " OF WATER INTO THE FLOOR. (FOUND THIS OUT AFTER IT BROKE DOWN) THE CAR WAS DRIED OUT AND NOT KNOWING THE CAUSE FLOODED AGAIN. I READ ABOUT THIS PROBLEM AFTER LOOKING ON THE INTERNET AND REATTACHED THE HOSE. SEVERAL DAYS LATER MY WIFE WAS DRIVING THE CAR THROUGH ONE OF THE WORST INTERSTATE INTERSECTIONS IN MA, RT3 AND 93 MERGE, AND THE CAR LOST POWER AND STALLED. SHE GOT THE CAR TO START AGAIN SEVERAL TIMES AND EVENTUALLY GOT TO A SAFE PLACE OFF THE HIGHWAY WHERE THE CAR WAS TOWED. FIRST OF ALL HOW IS THIS DESIGN EVEN ALLOWED? BMW IS WELL AWARE OF THIS PROBLEM YET DID NOTHING TO TRY TO CORRECT THIS PROBLEM OR NOTIFY US OF SUCH A POOR DESIGN DEFECT. (IT TOOK ME 15 MINUTES TO FIX). THE DEALER WANTED $2550. TO REPAIR. MY WIFE AND SISTER IN LAW COULD HAVE BEEN KILLED.

THERE IS A LOUD CLANGING COMING FROM THE MOTOR, THE ENGINE LOST OIL, IT IS BEING TOWED TO A MECHANIC - THE DIAGNOSIS IS A BAD TIMING CHAIN TENSIONER, THE CAR HAS ABOUT 65,000 MILES, THERE WAS A RECALL FOR 2008 - 2010 MINIS FOR THIS PROBLEM

TIMING CHAIN ISSUE LEAD TO OIL LEAK IN ENGINE. 2008-2010 MODELS HAVE BEEN RECALLED AFTER A CLASS ACTION LAWSUIT WAS FILED FOR THE SAME ISSUE. MY MODEL IS ONE YEAR OUTSIDE THE OFFICIAL BMW RECALL. I TOOK MY CAR IN FOR ROUTINE MAINTENANCE. THAT'S WHEN THE DEALERSHIP INFORMED ME I COULDN'T DRIVE MY CAR WITHOUT THE REPAIRS. THE COST OF THE REPAIR WAS NEARLY $2000 SINCE I AM ALSO OUTSIDE OF MY WARRANTEE PERIOD. I HAVE READ THAT IF THIS ISSUE WASN'T FOUND, IT COULD LEAD TO ENGINE FAILURE EITHER WHEN IDLE OR DRIVING. I AM LUCKY NOT TO HAVE SUSTAINED INJURIES OR INCUR FURTHER COSTS. OTHER 2011 MINI COOPER DRIVERS SHOULD BE MADE AWARE SINCE THERE HAS BEEN NO OFFICIAL WARNING FROM BMW. BMW SHOULD BE HELD ACCOUNTABLE.

DROVE CAR ABOUT 4 MILES. PARKED AT SHOPPING CENTER, TURNED OFF CAR AND LOCKED IT. RETURNED 15 MINS LATER TO FIND FLAMES IN ENGINE COMPARTMENT!

LETTER FROM SENATOR FLAKE ON BEHALF OF CONSTITUENT RE 2011 MINI COOPER. (PLEASE RESPOND BY FAX OR ELECTRONIC MAIL: [email protected]). *SMD THE CONSUMER RECEIVED EXTREMELY, PAINFUL , SCARING BURNS FROM THE HOT EXHAUST PIPE WHILE LEANING OVER TO RETRIEVE ITEMS FROM THE TRUNK. THE CONSUMER STATED IF ONE IS FACING THE CENTER TRUNK, THE HOT EXHAUST PIPE IS LOCATED DIRECTLY TO THE RIGHT, APPROXIMATELY 10 INCHES OFF THE GROUND. THE METAL IS NOT COATED TO OFFER PROTECTION. *JB UPDATED 03/07/16.*JB UPDATED 04/11/16.*JB

TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT FELT THE VEHICLE DOWNSHIFT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND DIFFERENT WARNING LIGHTS ILLUMINATED CONTINUOUSLY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE DID NOT RESPOND AND THE STEERING WHEEL LOST POWER. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT PROVIDED.