2002 MINI COOPER Complaints
View complaints related to 2002 MINI COOPER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2002 MINI COOPER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MINI COOPER- SAN DIEGO, CA
MY 2002 MINI COOPER ELECTROHYDRAULIC POWER STEERING (EHPS) PUMP WILL NOT SHUT OFF CAUSING ASSOCIATED WIRING TO BECOME DANGEROUSLY HOT (SMELLS LIKE AN ELECTRICAL FIRE). THIS IS A COMMON PROBLEM WITH THE MINI COOPER AND THERE NEEDS TO BE A RECALL. I AM TRYING TO FIGURE OUT HOW TO KEEP MY MINI FROM CATCHING FIRE. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER S- NORTH READING, MA
DRIVER SIDE AND HEAD AIRBAG DEPLOYED WHEN A "BUMP" (PAVEMENT AT DIFFERENT HEIGHTS DURING REPAVING) IN THE ROAD WAS HIT BY THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER- BEVERLY HILLS, CA
BACK IN FEB 2008 THE STEERING ON MY 2002 MINI COOPER JUST WENT OUT WITH NO WARNING. I WAS LEFT WITHOUT POWER STEERING IN THE MIDDLE OF THE 101 FREEWAY, WHICH IS VERY DANGEROUS! I FIXED THE PROBLEM, WHICH WAS VERY EXPENSIVE AS IT WAS THE ENTIRE STEERING SYSTEM THAT FAILED AND FILED A COMPLAINT WITH MINI, I NEVER HEARD BACK BUT CONTINUED TO DRIVE THE CAR. RECENTLY, SEPTEMBER 2008 THE TRANSMISSION IN THAT SAME CAR NEEDS TO BE REPLACED. I HAVE HAD NOTHING BUT MAJOR PROBLEMS WITH THIS CAR AND FEEL IT MAY BE A LEMON. MINI IS UNWILLING TO HELP ME AS MY CAR IS NO LONGER UNDER WARRANTY. I FEEL AS THOUGH THESE PROBLEMS COULD RESULT IN SERIOUS INJURY AS THERE IS NO PRIOR WARNING AND I AM CONCERNED FOR ALL PRESENT AND FUTURE MINI COOPER DRIVERS. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER- LAVAL, 00
CLUTCH AND CABLES FAIL AT 100 000KM. RATTLING NOISE AT START UP. VERY LOUD HUMMING NOISE COMING FROM THE STEERING. TRANSMISSION GONE AT 103 000KM. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER- HOMESTEAD , FL
THE WARRANTY ON MY 2002 MINI COOPER RAN OUT AT 50K MILES. AT 53K MILES THE TRANSMISSION FAILED AND HAD TO BE REPLACED WITH A REBUILT TRANSMISSION FROM MINI. THE TOTAL COST OF THE REPAIR WAS $4,200. I HAVE BEEN IN CONTACT WITH MANY OTHER PEOPLE WHO ARE SUFFERING THE SAME FATE BECAUSE MINI WILL NOT TAKE RESPONSIBILITY FOR THEIR FAULTY TRANSMISSIONS. *TR
Source: NHTSA WEB SITE -
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2002 MINI COOPER- SAN FRANCISCO, CA
THE AUTOMATIC TRANSMISSION OF MY 2002 MINI COOPER FAILED WHILE MY FRIEND WAS DRIVING MY CAR. SHE WAS ON A WINDING COASTAL ROAD AND THE CAR DIED ON A BLIND CURVE, PUTTING HER AT GREAT DANGER. FORTUNATELY NOBODY WAS HURT. THE CAR WAS TOWED TO THE SAN FRANCISCO BMW DEALERSHIP, WHERE I WAS INFORMED I NEEDED A $8500 "REFURBISHED" TRANSMISSION, AS THE TRANSMISSION IS NOT EVEN MADE ANYMORE. RESEARCH ON LINE SHOWS THAT THIS BECOMING A FREQUENT PROBLEM WITH "FIRST GENERATION" MINIS WITH THE "CVT" AUTOMATIC TRANSMISSION. I DECLINED THE REPAIR AND SOLD THEM THE CARCASS OF MY CAR. THIS IS A DANGEROUS PROBLEM AND BMW/MINI IS NOT ACCEPTING RESPONSIBILITY. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER- DALY CITY, CA
I WAS DRIVING MY 2002 MINI ON THE FREEWAY AT 65 MPH AND I FELT A SUDDEN JOLTING AND SENSED A BACKWARD FORCE IMPEDING IT FROM GOING FORWARD. LUCKILY, IT WAS NIGHT TIME AND THERE WEREN'T MANY CARS, BECAUSE MY MINI STOPPED GOING FORWARD AND WAS MERELY RUNNING ON MOMENTUM. THE CAR GOT WORSE AND STARTED MAKING A LOUD CLUNKING SOUND FROM WHERE THE TRANSMISSION SITS AND THE CAR CONTINUED JOLTING NOT GOING FORWARD AS I BARELY HAD ENOUGH MOMENTUM TO PULL TO THE SHOULDER. AFTER TURNING OFF THE ENGINE AND CHECKING THAT EVERYTHING WAS FINE BY APPEARANCE (NO OIL LEAK, NO BLOWN GASKET, ETC), I RESTARTED THE CAR FINE, BUT THE CAR NEVER AGAIN ENGAGED INTO GEAR UNTIL I SPENT A WHOPPING $7,000 TO FIX IT. I WOULD SHIFT INTO D AND THE ENGINE WOULD REV, BUT THE CAR STAYED INERT. THE TRANSMISSION IS A CLOSED SYSTEM AND WHEN NO HARM IS DONE TO IT AND NO FLUID IS NOT LEAKING, TRANSMISSIONS SHOULDN'T POSE ANY PROBLEMS AT CONSIDERABLY LOW MILES (99K). I STARTED RESEARCHING ON THE POSSIBLE PROBLEMS WITH THE TRANSMISSION AND SURE ENOUGH, THERE WAS A LONG LIST OF COMPLAINTS ON THE FAULTY DESIGN. NEXT, I HAD TO SHOP FOR MECHANICS. ALL THE EXPERIENCED MINI MECHANICS TOLD ME THAT BMW OFFERED NO REPLACEMENT PARTS BECAUSE OF A PATENT THE INVENTOR HAD ON THE CVT DESIGN. I HAD TO HAVE THE WHOLE TRANSMISSION REPLACED BECAUSE THERE WERE NO OPTIONS BMW LEFT FOR THE CONSUMER. IT WAS EITHER YOU PAY $7,000 OR YOUR MINI WILL BE SCRAPPED AND NEVER RUN AGAIN. MY MECHANIC WAS NICE ENOUGH TO CHOP OPEN THE TRANSMISSION AND SAW THAT IT WAS JUST A METAL BELT THAT DRIVES THE TRANSMISSION THAT WAS BROKEN. A SIMPLE BELT THAT PROBABLY COSTS NO MORE THAN $200 COULD HAVE BEEN REPLACED AND A WHOLE LOT OF CONSUMER MONEY COULD HAVE BEEN SAVED IF THE PART WAS AVAILABLE TO THE US- NOT TO MENTION THE WHOLE ORDEAL WOULDN'T BE THERE IF BMW HAD DESIGNED A RELIABLE TRANSMISSION IN THE FIRST PLACE, (IE USE A REGULAR AUTOMATIC TRANSMISSION INSTEAD OF A CVT WHEN THE CVT HAS NOT BE FULLY TESTED FOR ITS RELIABILITY). *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER S- LOS ANGELES, CA
I HAVE A 2002 MINI COOPER S. THE CAR?S ENGINE COOLING SYSTEM HAS ONGOING ISSUES, PARTICULARLY THE COOLANT EXPANSION TANK. I HAVE HAD TO REPLACE THE COOLANT EXPANSION TANK THREE TIMES WITHIN APPROXIMATELY 50,000 MILES. THIS MEANS MY CAR IS NOW ON ITS FOURTH COOLANT EXPANSION TANK. HERE IS A SHORT SUMMARY OF THE COOLANT EXPANSION TANKS THAT MY CAR HAS HAD: DATE TANK INSTALLEDDATE TANK FAILED/REPLACEDCAR MILEAGE WHEN REPLACED WHEN CAR WAS BUILTJUNE 19, 200414,130 JUNE 19, 2004OCTOBER 23, 200417,528 OCTOBER 23, 2004OCTOBER 24, 200750,143 OCTOBER 24, 2007NOT YETNOT YET THE RADIATOR ALSO FAILED AT 50,143 MILES, WHICH IS AN EVENT I AM ALSO NOT PLEASED WITH. ADDITIONALLY, IT NOW APPEARS--AS OF SEPTEMBER 2008--THAT I MAY HAVE ANOTHER COOLING SYSTEM ISSUE. I WILL BE CALLING MY MECHANIC SOON TO CHECK INTO IT. ALL OF THESE FAILURES OF THE COOLANT EXPANSION TANK TOOK UP SUBSTANTIAL AMOUNTS OF MY TIME IN TAKING MY CAR TO THE REPAIR SHOP AND THEN GOING TO RETRIEVE IT AFTER THE REPAIR. AND IN ONE CASE LEFT ME STRANDED ON THE SIDE OF A VERY BUSY CALIFORNIA FREEWAY AT RUSH HOUR. ADDITIONALLY, I FEAR THAT THE MULTIPLE FAILURES OF THE EXPANSION TANK HAVE STRESSED THE OTHER PARTS OF THE ENGINE'S COOLING SYSTEM (AS EVIDENCED BY THE RADIATOR FAILURE AND THE NEED TO REPLACE ANOTHER COOLANT PART). THE LOCAL MINI COOPER DEALER REPLACED THE FIRST TWO EXPANSION TANKS UNDER WARRANTY AND DECLINED TO REPLACE THE THIRD EXPANSION TANK. AFTER I COMPLAINED--AND AFTER SIX MONTHS OF FOLLOW-UP CALLS AND LETTERS--THEY FINALLY REIMBURSED ME FOR THE COST OF THE THIRD EXPANSION TANK. IN ALL INSTANCES, MINI DECLINED TO LET ME KEEP THE OLD PART--EVEN THOUGH I ASKED EACH TIME. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER S- GLENCOE, IL
MY MINI COOPER S 2002. MY POWER STEERING LOCKED UP MAKING IT ALMOST IMPOSSIBLE TO STEER. VERY DANGEROUS AND THE FAN KEPT RUNNING WHEN OFF WHICH DRAINED THE BATTERY. IT IS NOT DRIVABLE NOW. *TR
Source: NHTSA WEB SITE -
2002 MINI COOPER- ELK RIDGE, UT
BOTH PASSENGER AND DRIVER'S SIDE WINDOW MOTOR FAILURE (WITH WINDOW IN UP POSITION). PROBLEM WAS INTERMEDIATE OVER THE PAST THREE OR FOUR YEARS WITH FAILURE TWO OR THREE TIMES A YEAR. CURRENTLY DRIVER'S SIDE WINDOW HAS NOT WORKED FOR WEEKS. *TR
Source: NHTSA WEB SITE