2003 MINI COOPER Complaints

THE POWER STEERING SYSTEM FAILED. IT COMES FROM THE POWER STEERING PUMP FAILURE AND ALSO MADE THE ALTERNATOR AND BATTERY GO BAD. IT BECAMES VERY DIFFICULT TO TURN THE WHEEL. *JS

MY 2003 MINI COOPER (R50), WITH MANUAL SHIFT AND 83,567 MILES, WAS PARKED ON A CITY STREET WHEN A PASSERBY NOTICED SMOKE AND FIRE COMING OUT OF THE ENGINE AREA. THE FIRE DEPARTMENT WAS CALLED TO PUT THE FIRE OUT. THE TIME FROM THE CAR BEING PARKED UNTIL THE FLAMES WERE EXTINGUISHED IS ESTIMATED AT 10 TO 20 MINUTES. THE CAR WAS TOWED THE FOLLOWING MORNING TO A MINI DEALER SERVICE CENTER FOR DIAGNOSIS. THE DIAGNOSIS WAS THAT THE AUXILIARY POWER STEERING COOLING FAN HAD FAILED. THE OTHER ITEMS THAT ARE ESTIMATED TO NEED REPLACEMENT ARE THE POWER STEERING PUMP, ENGINE WIRING HARNESS, AUXILIARY WIRING HARNESS, POWER STEERING PUMP RESERVOIR HOSE AND POWER STEERING RETURN HOSE. AT THE TIME I WAS ON A TRIP OUT-OF-TOWN 600 MILES AWAY FROM HOME AND THE CAR IS STILL AT THE OUT-OF-TOWN DEALER. PRIOR TO THE INCIDENT NO SIGNS OF ANYTHING SUSPECT WITH THE CAR WERE NOTICED. APPROXIMATELY 1 HOUR PRIOR TO THE INCIDENT THE BONNET OF THE CAR WAS OPENED AT A MILITARY ENTRANCE GATE VEHICLE INSPECTION AND NO SIGNS OF ANY ISSUES WERE NOTICED AT THAT TIME. TO MY KNOWLEDGE THERE IS NO AFTERMARKET EQUIPMENT IN THE AFFECTED AREA. I AM THE 2ND OWNER OF THE CAR HAVING PURCHASED IT AT 35,086 MILES MID-2007 FROM A LONG-TIME FRIEND WHO WAS THE FIRST OWNER. I MAINTAIN THE CAR AND KEEP ALL MAINTENANCE RECORDS. I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR ALL REPAIRS AND THE RETURN OF THE CAR TO MY HOME. I HAVE READ ABOUT RECALLS BY TRANSPORT CANADA FOR 2002-2005 MINI STEERING PUMPS WHICH WOULD INDICATE THIS ISSUE IS WORTHY OF INVESTIGATION FOR RECALL. THIS IS A DANGEROUS VEHICLE DEFECT. PLEASE FORMALLY INVESTIGATE THIS INCIDENT. *TR

TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 30 MPH. THE POWER STEERING WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE STEERING WHEEL HAD TO BE TURNED WITH EXTREME FORCE AS SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE INITIATED IN THE STEERING PUMP COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000.

THE POWER STEERING WENT OUT JUST AFTER I PURCHASED IT. I SEE THAT THERE ARE MULTIPLE COMPLAINTS ABOUT THIS PROBLEM FOR NEARLY EVERY YEAR MODEL THAT THIS VEHICLE HAS BEEN PRODUCED FOR THE AMERICAN MARKET. I CALLED A LOCAL DEALERSHIP TO SEE IF THERE WAS A RECALL AND I STATED THAT MESSAGE BOARDS ONLINE WERE LOADED WITH ANGRY CUSTOMERS COMPLAINING ABOUT THE SAME THING. THEY REFUSED TO ADMIT THAT THERE'S A PROBLEM AND WANT TO CHARGE ME $2500! PLEASE, NHTSA, DO SOMETHING ABOUT THIS! *TR

WENT DOWN A DIRT RODE TO MEET A CLIENT. POWERSTEERING WAS WORKING. MET WITH CLIENT, GOT BACK IN THE CAR, AND THE POWERSTEERING WAS NO LONGER WORKING. IT IS VERY DIFFICULT AND DANGEROUS TO DRIVE THIS CAR WHEN THERE IS NO POWERSTEERING. *TR

TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM UNDER THE HOOD. THE CONTACT STOPPED THE VEHICLE AND FOUND A FIRE HAD ERUPTED IN THE ENGINE AREA AND UNDER THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT INSPECTED FOR THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

WHILE DRIVING AT HIGH WAY SPEED CAR LOST STEERING ASSIST, INTERMITTENTLY CAME BAD THEN FAILED, I THEN SLOWED DOWN STEERING DID NOT CAME BACK, ONCE STOPPED LARGE AMOUNT OF SMOKE COMING FROM UNDER HOOD THE SMELL OF ELECTRICAL BURNING, EVEN WITH KEY OFF I COULD HEAR ELECTRIC POWER STEERING PUMP STILL TRYING TO RUN, THE FIRE WAS FROM THE HEAVY BATTERY FEED WIRES INTO THE POWER STEERING PUMP THE COMPOSITE END OF PUMP MELTED, ONCE I DISCONNECTED THE BATTERY THE SOURCE OF FIRE WAS REMOVED, I HAVE SPENT THE LAST 4 YEARS WORKING IN A GM DEALER SHIP, MASTER ASE TECH, I FEEL IF I WAS A TYPICAL CONSUMER AND HAD NOT KNOWN TO PULL BATTERY POWER THE OUT COME COULD HAD BEEN WORSE. *TR

TL* THE CONTACT OWNS A 2003 MINI COPPER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER STEERING PUMP CAUGHT FIRE AND MELTED THE WIRING HARNESS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,100 AND THE CURRENT MILEAGE WAS 80,600.

CAR IMPACTED THE REAR END OF A JEEP AT LOW RATE OF SPEED (WAS BRAKING TO AVOID CRASH IN THE FRONT). UPON IMPACT THE CAR BURST INTO FLAMES. THE AIR BAG DEPLOYED. LUCKILY THE OCCUPANT OF THE VEHICLE WAS ABLE TO GET OUT OF CAR. WITHIN MINUTES THE CAR WAS TOTALLY IN FLAMES. NO ONE WAS KILLED OR SERIOUSLY INJURED BUT IF THE OCCUPANT DID NOT GET OUT WHEN THEY DID THE OCCUPANT WOULD HAVE DIED DUE TO SMOKE OR FLAME INJURY.MY COMPLAINT IS THAT THIS LOW FRONT END IMPACT SHOULD NOT HAVE RESULTED IN IMMEDIATE FIRE AND LARGE FLAMES. I HAVE PHOTOS OF THE CAR JUST AFTER THE OCCUPANT GOT OUT OF THE VEHICLE AND ALSO PHOTOS OF THE CAR AFTER IT WAS TOWED BACK TO WRECKER YARD. *TR

WHILE DRIVING THE 2003 MINI, THE POWER STEERING FAILED MAKING THE VEHICLE DIFFICULT TO STEER. SINCE THE ORIGINAL INCIDENT, THE POWER STEERING WORKS INTERMITTENTLY. RESEARCH SHOWS THE LIKELY REASON FOR THE PROBLEM IS A POWER STEERING PUMP FAILURE. I AM ORDERING A NEW PUMP TO REPLACE THE FAILED PUMP. THIS SEEMS TO BE A COMMON ISSUE WITH MINI FOR THIS YEAR MODEL. MINI SHOULD BE HELD RESPONSIBLE FOR THE COST OF THE REPAIR INCLUDING LABOR AS THE PUMP APPEARS TO HAVE HAD ISSUES SINCE 2002. *TR