2011 MINI COOPER Complaints

View complaints related to 2011 MINI COOPER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2011 MINI COOPER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 MINI COOPER COUNTRYMAN
    - HENDERSONVILLE, NC

    AT A WARRANTY SERVICE FOR AN EXTERIOR TRIM ITEM, THE MINI TECH WENT TO VERIFY MY MILEAGE AND ALSO EXAMINED MY RUN-FLAT TIRES IN DETAIL (GOODYEAR 225/45 R18 EFFICIENT GRIP). HE ADVISED THAT TWO TIRES HAD DEFECTIVE SIDEWALLS AND SAID THEY NEEDED TO BE REPLACED. HE EVEN RECOMMENDED A DIFFERENT BRAND. THE TIRES WERE UNDER WARRANTY AND I REALLY HAD NO CHOICE BUT TO HAVE THEM REPLACED UNDER WARRANTY TERMS. BECAUSE IT WAS AN AWD VEHICLE, I CHOSE ALSO TO HAVE ALL FOUR REPLACED. 4000 MILES LATER, I NOTICED A SIDEWALL BULGE ON ONE OF MY FRONT TIRES. I COMPLAINED TO MINI THAT THE TIRES THEY WERE PROVIDING WERE DEFECTIVE AND HAD I THOUGHT MORE ABOUT THE MINI TECH'S ACTIONS IN THE BEGINNING, I WOULD HAVE SUSPECTED THAT MINI WAS AWARE OF THE PROBLEM AT THE OUTSET. MINI USA RESPONSE WAS AS EXPECTED, GIVING ME A LECTURE ON WHAT CAUSES A TIRE TO WEAR AND FAIL ETC., AND ADVISED THE PROBLEM WAS BETWEEN ME AND GOODYEAR. I TOLD THEM THAT THEIR RESPONSE WAS NOT ADEQUATE AND I WOULD FILE A COMPLAINT WITH THE CONSUMER PROTECTION AGENCY, WHICH I DID. MY SITUATION CONCERNS ME. I NOTICED ON-LINE THAT THERE WERE NUMEROUS COMPLAINTS ABOUT RUN-FLAT TECHNOLOGY AND WONDER IF THIS IS A FAULTY CONCLUSION THAT THE WEIGHT SAVED BY ELIMINATING SPARE TIRES, JACKS, ETC JUSTIFIES THE GAS CONSUMPTION OBJECTIVES. I AM NOT SURPRISED HOW "STAND-OFF-ISH" THE TIRE DEALER AND MINI ARE, SIMPLY BECAUSE THIS IS A SERIOUS SAFETY ISSUE TO BOOT. *TR

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER
    - CABO ROJO, PR

    DSC AND BRAKE LIGHT TURNED APPEARED ON TACHOMETER DISPLAY IN YELLOW AND DOES NOT GO OUT. DSC BUTTON IF PRESSED MAKES NO CHANGES TO DCS/ABS LIGHTS ON DISPLAYS. IMMEDIATELY THE FOLLOWING SYMPTOMS/ISSUES APPEARED: STEERING STARTED TO FAULT LIKE UNALIGNED, BRAKE PEDAL SLIGHTLY ERRATIC, BLINKER TURN SIGNAL DOES NOW NOT TURN OFF AFTER ACTIVATING AND MAKING A TURN. VEHICLE HAS JCW SPORT BRAKE KIT, INSTALLED AT 30,000 MILES, 3 MONTHS AGO. VEHICLE WAS RECENTLY ALIGNED ABOUT 2 MONTHS AGO. VEHICLE WAS SCANNED WITH TO DIAGNOSE FAULT AND FAULT CODE WAS THAT THE SWITCH UNIT STEERING COLUMN/DSC IS FAULTY.NO MISSING SENSORS, ALL ARE CONNECTED IN PLACE. NO PINCHED OR BROKEN CABLES. REPLACED PART #61319253769 MSP $550.00 AND MECHANIC FEE OF $500.00 (REMOVAL OF PART, INSTALLATION, VEHICLE ECU RECODING, AND RECHECK ECU DIAGNOSIS. NO MORE ERROR CODES AND STEERING, DCS AND ABS BACK TO NORMAL. UNKNOWN ROOT CAUSE. *TR

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER COUNTRYMAN
    - WEST PORT, CT

    TL* THE CONTACT OWNS A 2011 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. DURING THE IMPACT ALL AIR BAGS INSIDE THE VEHICLE ERRONEOUSLY DEPLOYED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE FRONT BUMPER OF THE VEHICLE WAS NOT DAMAGED AND THERE WAS NO DAMAGE TO THE REAR BUMPER OF THE OTHER VEHICLE. THE DEALER EXAMINED THE VEHICLE BUT THE FAILURE WAS UNABLE TO BE REPLICATED, THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER
    - KENNESAW, GA

    TL* THE CONTACT OWNS A 2011 MINI COOPER. THE WHEN THE CONTACT CLOSED THE DRIVER SIDE DOOR, THE SUN ROOF DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 56,786.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER COUNTRYMAN
    - IRVINE, CA

    TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE HAD A LOSS OF POWER AND THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO NO AVAIL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HAD THE VEHICLE FOR SIX WEEKS AND WAS NOT ABLE TO REPAIR THE VEHICLE. THE AUTHORIZED DEALER REPLACED THE WATER PUMP, FUEL FILTER FOUR SETS OF BRAKES, THREE BATTERIES, IGNITION COILS, WIRING AND THE COMPUTER BUT THE FAILURES RECURRED. THE CONTACT HAD THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THERMOSTAT HOUSING TWICE, CORE AND NEW BATTERY NEEDED TO BE REPLACED PLUS THE COMPUTER SOFTWARE WAS UPDATED. THE INDEPENDENT MECHANIC STATED THAT THERE WAS A FALSE READING FROM THE COMPUTER. THE CONTACT STATED AFTER THE VEHICLE WAS REPAIRED IT HAD CONTINUED TO JERK VIOLENTLY WHILE IN DRIVE OR REVERSE INTERMITTENTLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE ODOMETER WAS FLUCTUATING AND NOT READING PROPERLY. THE VEHICLE HAD CONTINUED TO JERK VIOLENTLY, DECELERATED WITHOUT WARNING AND THE BRAKES MADE A LOUD NOISE INTERMITTENTLY. THE CONTACT HAD THE VEHICLE TAKEN BACK TO AN INDPENDENT MECHANIC FOR FURTHER INSPECTION AND DIAGNOSIS. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES TO NO AVAIL. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER
    - MARTINEZ, CA

    MINI COOPER 2011 OVERHEATED AND BLEW OFF RADIATOR HOSES WHILE DRIVING ON FWY- ENGINE DAMAGE AND HEAD REPLACEMENT.. DEALER IS SAYING BOTTOM RADIATOR HOSE MUST HAVE COME OFF AND LEAKED COOLANT. JUST HAD IT SERVICED. *TR

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER COUNTRYMAN
    - BIG PINE KEY, FL

    TL* THE CONTACT OWNS A 2011 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE PASSENGER AIR BAG OFF LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MINI COOPER COUNTRYMAN
    - SIMPSONVILLE, SC

    KEY STUCK IN IGNITION DUE TO FAULTY ELECTRICAL SENSOR. NOT COVERED UNDER WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER S
    - RALEIGH, NC

    PREMATURE HIGH PRESSURE FUEL PUMP FAILURE MAY LEAD TO LOSS IN POWER, FURTHERING THE POTENTIAL FOR A WRECK. ENGINE ENTERS "LIMP HOME" MODE, WHICH REDUCES POWER CONSIDERABLY AND MAKES ACCELERATION MUCH SLOWER THAN NORMAL. CHECK ENGINE LIGHT COMES ON, SEVERAL OBD-II DIAGNOSTICS CODES APPEAR. *TR

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER S
    - SAN DIEGO, CA

    AIRBAG SEAT SENSORS ARE FAULTY. THEY ARE TURNING OFF THE AIRBAGS EVEN THOUGHT THE DRIVER AND PASSENGER ARE SEATED. *TR

    Source: NHTSA WEB SITE