2008 MINI COOPER Complaints

THE FOLLOWING REPORTS ARE FROM: ORLANDO MINI 350 S. LAKE DESTINY DRIVE ORLANDO, FL 32810 (407) 835-2727 INCIDENT 1 @ 47,603 MILES: SERVICE ADVISOR [XXX]. [XXX] FOUND TIMING CHAIN RATTLE "NOISE AT IDLE UP TO 2,100 RPM. NOISE IS A RATTLE UNDER VALVE COVER NEAR CYL 1. INTERROGATED FAULT MEMORY, NO FAULTS. FOUND NOISE TO BE RELATED TO VALVE-TRAIN. PERFORMED STEPS OUTLINED IN BULLETIN 110207. MEASURED TIMING CHAIN SLACK AT 71.5MM. NEEDS COMPLETED REPLACEMENT TIMING CHAIN CASSETTE." REPLACED TENSIONERS (PART # 11-31-7-598-956, PART # 11-31-7-534-833), AND MANY OTHER PARTS. INCIDENT 2 @ 96,125 MILES: 100% CLIENT GOODWILL PROVIDED. [XXX] FOUND THAT THE "TIMING CHAIN TENSIONER FAILED, FOUND VEHICLE TIMING CHAIN TENSIONER TO HAVE FAILED CAUSING VEHICLE TO BECOME OUT OF TIMING, REPLACED TIMING CHAIN AND TENSIONER AT THIS TIME, CLEARED FAULTS FROM SYSTEM AND TEST DROVE VEHICLE, ALL OK..." REPLACED TENSIONERS (PART # 11-31-7-609-483 [ALREADY UPDATED FROM THE ONE USED ABOVE], PART # 11-31-7-534-833), AND MANY OTHER PARTS. INCIDENT 3 @ 105,543 MILES: SERVICE ADVISOR [XXX]) FOUND "DEFECT CODE 00 11 08 03 00, CHECK TIMING CHAIN TENSIONER, FOUND IT WAS AN UPDATED MODEL, OK AFTER THAT REPAIR" SINCE IT WAS UPDATED. NOTHING WAS REPLACED. NOISE GOT WORSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING IN A THREE LANE HIGHWAY WHEN THE ENGINE STOPPED SUDDENLY AND WOULD NOT RESTART. THE 2008 MINI COOPER S WAS TOWED TO A LOCAL MINI DEALER. I WAS INFORMED THAT THE TIMING CHAIN HAD BROKEN BECAUSE THE TIMING CHAIN TENSIONER HAD COLLAPSED. MINI USA INFORMED ME THAT THERE WAS A RECALL FOR THE TENSIONER WHICH MY CAR QUALIFIED FOR AND IF THE DEALER COULD STATE THAT WAS THE CAUSE THE ENGINE WOULD BE REPLACED FREE OF CHARGE. THE DEALER REFUSED TO MAKE THE CONNECTION AND REFUSES TO TELL ME AFTER A TEAR-DOWN WHAT CAUSED THE FAILURE. MINI IS TAKING NO RESPONSIBILITY AND I'M LEFT WITH A $12000 REPAIR BILL, BEYOND WHAT THE CAR IS WORTH. IT IS WELL DOCUMENTED THAT THE FAILURE OF THE TENSIONER CAUSES ENGINE FAILURE. *TR

PASSENGER SIDE AIR BAG SENSOR IS GOING OFF WHEN EITHER A PASSENGER OF AVERAGE WEIGHT (150LBS.) IS OCCUPYING SEAT OR A SMALL BUMP IN ROAD IS HIT. THE AIR BAG SENSOR FOR WIRING AND SEAT CUSHION REPLACEMENT IS NO LONGER UNDER A WARRANTY FOR 2008 MODEL, BUT IS A KNOWN PROBLEM COSTING APPROXIMATELY $1200.00 TO REPAIR AT THE DEALER. THE 2002-2006 MODELS HAD RECALL BY MINI FOR THIS. ALONG WITH THE BELOW SERVICE BULLETIN. SERVICE BULLETIN NO.: SIM-65-08-03 COMPONENT(S): AIR BAGS NHTSA ID NUMBER: 10043927 MANUFACTURER: BMW OF NORTH AMERICA, LLC SUMMARY: BMW MINI: AIRBAG WARNING LIGHT IS ON: MRS FC 02, 03, 05, 06. *KB I WOULD LIKE A RECALL ON THIS MADE FOR THE 2008 MODEL AS THIS IS A MASSIVE SAFETY ISSUE AS I DON'T KNOW IF IN AN ACCIDENT EITHER DRIVER OR PASSENGER AIRBAG WILL DEPLOY. WITHOUT A RECALL OWNERS MUST PAY $1200 FOR WHAT IS A KNOWN DEFECT BY MINI. DOES SOMEONE HAVE TO GET INJURIES FOR THIS TO BECOME A RECALL? *TR

AIRBAG WARNING LIGHT TURNED ON WHEN DRIVING ON HIGHWAY. THE SERVICE DIAGNOSED FAULTY PASSENGER SEAT OCCUPANCY DETECTOR AND QUOTED $1,880 TO FIX. THIS PROBLEM SEEMS COMMON FOR THIS MAKE BASED ON FORUM WEBSITES. THE CAR HAS ONLY 28K MILEAGE AND SPORT SEATS. *TR

AS I WAS DRIVING THE CAR, THE HOOD IN THE FRONT STARTED TO RELEASE SMOKE. THERE WAS ALSO A SMOKING SMELL. THIS CONTINUED THROUGHOUT THE RIDE. BROUGHT THE CAR TO A MECHANIC WHO INDICATES THAT THE CAR IS LEAKING OIL ONTO THE ENGINE, MAKING IT EXTREMELY DANGEROUS TO DRIVE AS IT CAN CAUSE A FIRE. THIS PROBLEM CONTINUES TO EXIST AFTER I REPLACE THE OIL PIPE. *TT

WAS DRIVING ON HWY, AT 55 OIL SUPPLY LINE TO TURBOLEAKING OIL ORDER REPLACEMENT LINE OIL LINE HAS DEFECTIVE RUBBER SEALS AFTER HEATING UP FAIL CO WAS AWARE OF THIS SHOULD BE RECALLED I MAY REPAIR WITH FACTORY PCS THAT DID NOT WORK CO SHOULD RECALL DO TO FIRE POSSIBILITY OIL POURS OUT OF ENGINE ON TO MUFFERS VERY UNHAPPY. *JS

I AM DEAF I DRIVE MY 2008 MINI CLUBMAN S MY MOTHER , BROTHER AND FRIEND HEARD MY ENGINE NOISE ENGINE ,I DON'T KNOW I CAN'T HEAR SO I OPEN OIL CAP I SAW BROWN PLASTIC PIECE I FOUND TIMING CHAIN GUIDE IS BAD, THAT IS SHORT LIFE THAT IS WRONG. *TR

TL* THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED TO WORK PROPERLY AND THE ENGINE WARNING LAMP ILLUMINATED. THE FAILURE OCCURRED ON SEVEN SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE VACUUM PUMP CAUSED THE FAILURE TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 48,000.

I HAVE NOW EXPERIENCED MY SECOND TIMING CHAIN TENSIONER FAILURE WITHIN A THREE YEAR PERIOD. COUNTLESS REPORTS ARE SURFACING AROUND THE GLOBE OF THE FAULTY DESIGN, AND THE MANUFACTURER (BMW) HAS ACKNOWLEDGED A DESIGN FLAW. THEY HAVE YET TO ISSUE A RECALL AS THE FEDERAL GOVT HAS NOT YET MANDATED THE REPAIR. THIS IS A VERY DANGEROUS SITUATION (AND EXPENSIVE ~ $2K) SHOULD THE SYSTEM FAIL. THE ONLY NOTICE IS A RATTLING SOUND IN THE ENGINE COMPARTMENT PRIOR TO FAILURE. BMW CLAIMS THE TENSIONER SHOULD BE GOOD FOR UPWARDS OF 120K MILES. MY VEHICLE HAS LESS THAN 50K AND THIS IS THE 2ND FAILURE I'VE EXPERIENCED IN THE LAST 3 YEARS. CONSIDERING THE NUMBER OF MINI COOPER VEHICLES ON THE ROAD, A NATIONWIDE RECALL IS THE ONLY MEASURE TO ENSURE THIS PROBLEM IS ADEQUATELY ADDRESSED. *TR

IN NOVEMBER THE DEALER INFORMED ME MY OIL FEED LINES TO THE TURBO WERE LEAKING AND WOULD NEED TO BE REPLACED SOON. AFTER DOING SOME RESEARCH I HAVE FOUND THE COUPLINGS THAT ATTACHES THESE LINES TO THE TURBO ARE DEFECTIVE. ON THE INTERNET THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE. THE DEALER SAYS THERE IS NOT A RECALL AND WILL COST APPROX: $1200.00. THE DEALER ALSO SAID THE NEW COUPLINGS ARE MANUFACTURED BY A NEW COMPANY AND THE DEFECT HAS BEEN FIXED. WITH SO MANY EFFECTIVE SHOULDN'T MINI BE FIXING THIS ISSUE. *TR