2002 MINI COOPER Complaints
View complaints related to 2002 MINI COOPER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2002 MINI COOPER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MINI COOPER- ROCKPORT, TX
TL*THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING 60 MPH, THE CONTACT FELT A BUMP COMING FROM THE FRONT OF THE VEHICLE AND STATED THAT THE VEHICLE DROVE ROUGHLY. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. AS OF SEPTEMBER 6, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 02V201000 (POWER TRAIN: MANUAL TRANSMISSION: FLOOR SHIFT ASSEMBLY). THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MINI COOPER- SAN FRANCISCO, CA
I RECENTLY WAS DRIVING HOME FROM SACRAMENTO WHEN MY CAR STOPPED DRIVING ON THE FREEWAY.... LUCKILY I WAS ABLE TO PULL OFF TO THE SIDE AND CALL FOR HELP... THE CAR WAS STILL RUNNING AND THE RPM'S WERE GOING UP, BUT WOULD NOT DRIVE OR REVERSE. I HAD NO IDEA WHAT THE PROBLEM WAS ESPECIALLY SINCE I HAD JUST HAD THE SECOND INSPECTION SERVICE ON THE CAR ON 4/10/2007 AT THE COST OF $850. THE CAR HAD NOT BEEN DRIVING FUNNY, NO LIGHTS HAD COME ON, NOTHING WAS ABNORMAL. AAA TOOK MY CAR TO MINI OF SACRAMENTO DEALER WHERE I HAD TO LEAVE IT OVER NIGHT (THE SERVICE DEPARTMENT WAS NO LONGER OPEN) AND CHECK MYSELF INTO A HOTEL. I CALLED THE NEXT MORNING AND THEY SAID BECAUSE I DID NOT HAVE AN APPOINTMENT THEY WOULD BE ABLE TO TAKE THE CAR ON AN EMERGENCY BASIS AND TAKE A LOOK AT IT AROUND 5:00 PM. I WAS CALLED LATER THAT DAY AND TOLD THE CAR NEEDED A NEW TRANSMISSION AND IT WILL COST $7,500... THE CAR HAS ROUGHLY 59,000 MILES ON IT. *TR UPDATED 02-21-08 *BF
Source: NHTSA WEB SITE -
2002 MINI COOPER- PRABUCO CANYON, CA
TL*THE CONTACT OWNS A 2002 BMW MINI COOPER. WHILE DRIVING 35 MPH HE NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE, AS WELL AS PIECES OF BURNING PLASTIC FALLING FROM THE VEHICLE. HE ATTEMPTED TO APPLY THE BRAKES HOWEVER, THE VEHICLE WOULD NOT STOP. HE THEN NOTICED FLAMES COMING FROM THE ENGINE. HE WAS ABLE TO PULL OVER AND TRIED TO CONTAIN THE FIRE HOWEVER, THE FIRE CONTINUED TO SPREAD INTO THE INTERIOR OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE FIRE DESTROYED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MINI COOPER- WAUWATOSA, WI
TL*THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING 65 MPH, THE SHIFT CABLE COMPLETELY DETACHED FROM THE MANUAL TRANSMISSION AND PREVENTING THE CONTACT FROM SHIFTING GEARS. THE VEHICLE WAS TOWED TO A TRANSMISSION SPECIALTY SHOP AND THEY RECONNECTED THE SHIFT CABLE. BMW STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NUMBER 02V201000 (POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 48,800 AND FAILURE MILEAGE WAS 48,750.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MINI COOPER- MILPITAS, CA
TL*THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT HER TRANSMISSION FAILED WHILE DRIVING 30 MPH. THE DEALER INFORMED HER THAT THERE IS WARRANTY EXPIRED THAT COVERED THE TRANSMISSION. THE VEHICLE HAS A CVT TRANSMISSION AND, ACCORDING TO THE NHTSA WEBSITE, THERE ARE MANY OTHERS WITH THIS SAME FAILURE. THE COMPUTER CHIP WAS REPLACED THREE TIMES AFTER STALLING ON THREE SEPARATE OCCASIONS PRIOR TO THE TRANSMISSION FAILING. THE VEHICLE WAS CONSTANTLY SHUTTING OFF AND STALLING IN THE MIDDLE OF THE ROAD. THE CURRENT AND FAILURE MILEAGES WERE 57,600. UPDATED 02/01/08. *LJ THE CONSUMER STATED THE BATTERY ALSO NEEDED REPLACING AFTER 41,000 MILES. THE CONSUMER STATED THE REPAIRS COST HER $7,000. UPDATED 02/01/08 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 MINI COOPER- WESTPORT, MA
WHILE DRIVING HOME FROM WORK IN THE 2002 MINI COOPER THE CAR HAD ABOUT 70,000 MILLES ON IT AND I NOTICED THE TEMPERATURE GAUGE GOING UP, AND ASSUMED MY CAR WAS JUST OVERHEATING. I PULLED INTO A SERVICE STATION AND PUT SOME WATER IN THE COOLANT RESERVOIRAND THE TEMPERATURE GAUGE RETURNED TO NORMAL, SO I CONTINUED TO DRIVE. AFTER ABOUT 10 MINUTES I NOTICED THE TEMPERATURE GAUGE INCREASED AGAIN. I PULLED OFF THE HIGHWAY AND INTO A PARKING LOT. WHEN I OPENED THE HOOD, I SAW FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED AT THE SCENE TH E CAR WAS TOO FAR GONE TO SAVE. I CONTACTED MINI REGARDING THIS ISSUE. THEY ASKED FOR MY VIN, APPROXIMATE MILEAGE, AND CONTACT INFORMATION. I SENT THEM THIS INFORMATION, BUT HAVE NOT HEARD BACK FROM THEM. *AK
Source: NHTSA WEB SITE -
2002 MINI COOPER- FLINT, MI
TL* - THE CONTACT OWNS A 2002 MINI COOPER. THE DRIVER AND PASSENGER DOORS WOULD NOT OPEN IF THE VEHICLE WAS LOCKED WITH THE REMOTE. THE DEALER WAS CALLED AND AN ESTIMATE FOR THE REPAIR WAS GIVEN OVER THE PHONE. THE COMPONENT THAT NEEDED TO BE REPLACED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGE WERE 18,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MINI COOPER S- CORTLANDT MANOR, NY
SEVERAL, THE AIR BAG WARNING LIGHT HAS ILLUMINATED MORE THEN TEN DIFFERENT TIMES, EACH TIME IT WAS REPAIRED BY THE DEALER (WESTCHESTER BMW/WESTCHESTER MINI) THE LAST FIX WAS AFTER THE NORMAL WARRANTY HAD EXPIRED AND REQUIRED MUCH FUSS TO GET IT REPAIRED FOR FREE. THE POWER STEERING PUMP SUDDENLY STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. THE RADIATOR FAN WAS REPLACED TWO TIMES BY ME (CAR OUT OF WARRANTY) EVEN THOUGH I COMPLAINED TO THE DEALER WHEN THE CAR WAS STILL QUITE NEW ABOUT THE FREQUENCY OF THE FAN MOTOR'S STARTING AND STOPPING WHICH WILL SEVERELY SHORTEN THE LIFE OF ANY ELECTRIC MOTOR. THE WINDSHIELD STRESS CRACKED WHILE UNDER WARRANTY AND WAS REPAIRED. THE WINDSHIELD WIPED MOTOR HAS JUST FAILED DURING AN INCREDIBLE RAINSTORM. *JB
Source: NHTSA WEB SITE -
2002 MINI COOPER S- OCEANSIDE, CA
OUR MINI BURNED TO THE GROUND. IT HAD ONLY BEEN DRIVEN 20 MILES AND WAS PARKED WHEN IT HAPPENED. AFTER A FORENSIC SPECIALIST WAS HIRED BY THE INSURANCE COMPANY, IT WAS DETERMINED THAT THE ABS UNIT WAS AT FAULT. IN LATER MODELS, THE FUSE WAS CHANGED FROM A 30 AMP TO A 20 AMP. NO RECALL WAS EVER ISSUED AND BMW/MINI NEVER ACKNOWLEDGED A PROBLEM WITH THE CAR. SINCE THIS HAPPENED, AT LEAST 10-15 OTHER MINIS HAVE BURNED. OUR MINI WAS A TOTAL LOSS. *JB
Source: NHTSA WEB SITE -
2002 MINI COOPER- DURHAM, NC
DURING A 10-MINUTE COMMUTE TO WORK, MY RIGHT REAR CONTINENTAL CONTITOURING CONTACT CH95 (GRAND TOURING ALL-SEASON) 175/65HR15, PURCHASED AND INSTALLED ON 6/29/06, FAILED. THE TREAD PORTION SEPARATED FROM THE TIRE SIDES. THE SIDES REMAINED ATTACHED TO THE WHEEL RIM. THE TREAD, MINUS THE TIRE SIDES, SEPARATED FROM THE WHEEL AND WAS FOUND OTHERWISE INTACT ON THE ROADSIDE BEHIND MY DISABLED VEHICLE. NO ACCIDENT OCCURRED AND NO DAMAGE OR PHYSICAL INJURIES WERE SUSTAINED. A CALL TO THE RETAILER (THE DEALERSHIP WHERE THE TIRES AND CAR WERE PURCHASED) RESULTED IN A RESPONSE SUGGESTING THAT SOME ROAD HAZARD CONTRIBUTED TO THE FAILURE AND THAT WOULD NOT BE CONSIDERED COMING UNDER THE TIRE WARRANTY. UPON SEEING THE FAILED TIRE, THE NC STATE TROOPER AND EMERGENCY ROADSIDE ASSISTANCE TECHNICIAN DISAGREED, FEELING THAT THE TIRE MIGHT BE DEFECTIVE. *JB
Source: NHTSA WEB SITE