2010 MINI COOPER Complaints

ON 9/20/2011 I PULLED ON TO THE HIGHWAY WITH MY MINI AND TURNED ON THE AIR CONDITIONER WHICH DID NOT WORK. THIS HAD NEVER HAPPENED BEFORE AND THERE WERE NO LIGHTED INDICATOR LIGHTS. A FEW MINUTES LATER, THE TEMPERATURE GAUGE LIGHT WENT ON AND THEN WENT OFF. I TURNED ON THE AIR CONDITIONER AND IT WAS NOW WORKING. SEVERAL MINUTES LATER THE TEMPERATURE LIGHT WENT ON AGAIN SO I TURNED OFF THE AIR CONDITIONER, ENTERED THE RIGHT LANE AND SLOWED DOWN. THE TEMPERATURE GAUGE CONTINUED TO GO ON AND OFF AND THEN I SMELLED SMOKE. WHEN I LOOKED IN MY REAR-VIEW MIRROR, I SAW DARK SMOKE AND THEN MORE SMOKE BEGAN TO POUR OUR FROM UNDER MY HOOD. I PULLED MY CAR OFF THE ROAD AND OPENED THE HOOD AFTER A WHILE. OIL WAS SPLATTERED ALL OVER THE ENGINE AND I NOTICED THAT THE COOLANT TANK WAS BONE DRY. I WAS TOWED TO HASSLE MINI WHERE MY VEHICLE STILL IS. AFTER INSPECTING MY CAR, HASSLE TOLD ME THEY COULDN'T REPAIR THE ENGINE EVEN THOUGH MY WARRANTY WAS STILL IN EFFECT. THEY TOLD ME THE PROBLEM WAS MY FAULT AND I SHOULD REPORT IT TO MY INSURANCE COMPANY. I WAS ALSO TOLD IT WOULD COST APPROXIMATELY $15,000.00 TO REPLACE THE ENGINE. I DO NOT UNDERSTAND WHY HASSLE WILL NOT HONOR THE WARRANTY AND I DO NOT UNDERSTAND WHY A WELL MAINTAINED VEHICLE SHOULD BEHAVE LIKE THIS. MY LIFE WAS ENDANGERED IN THIS SITUATION. THERE ARE SEVERAL REASONS I BELIEVE MINI SHOULD HONOR MY CAR'S WARRANTY: 1. ALL REQUIRED SERVICE WAS PERFORMED AND RECORDS PROVIDED. 2. THE VEHICLE HAD BEEN SERVICED ONLY 700 MILES PRIOR TO THIS INCIDENT AND FOUND TO BE IN RUNNING ORDER. 3. THE CAR HAD A DOCUMENTED HISTORY OF FAULTY INDICATOR LIGHTS. 4. THERE WERE ONLY 13,674 MILES ON THE CAR. 5. MINI HAS A HISTORY OF ENGINE FIRES. *TR

THE VEHICLE IN QUESTION WAS BEING TOWED BEHIND MY MOTOR HOME (WHICH I DO ALL THE TIME) WHEN ANOTHER DRIVER GOT MY ATTENTION TO SEE SMOKE COMING FROM MY CAR. I IMMEDIATELY PULLED OVER GRABBED MY FIRE EXTINGUISHERS AND LIFTED THE HOOD AND PUT OUT THE FIRE, BEFORE THE FIRE DEPARTMENT ARRIVED. 6 FIREMEN WERE UNABLE TO DETERMINE THE CAUSE OR WHERE IT STARTED. *TR

CAR DRIVEN TWO MILES TO MARKET AND RETURNED HOME TO HIGH RISE CONDO. PARKED IN GARAGE OF HIGH RISE. NO PROBLEMS NOTED DURING DRIVE, PARKING OR LOCKING. WITHIN 4-6 MINUTES, ANOTHER RESIDENT IN THE GARAGE REPORTED A CAR ON FIRE, HOOD/ENGINE AREA TO THE MANAGEMENT OFFICE. A 911 CALL SENT OUT, TOOK FIRE DEPARTMENT ~ 1 1/2 HOURS TO EXTINGUISH THE BLAZE. CAR HAS NO HISTORY OF ANY PROBLEMS. CAR IN FOR TIRE ROTATION, OIL CHANGE, GAS GAUGE FLOAT REPLACEMENT AND XM RADIO ANTENNA CHECK SIX WEEKS EARLIER. NEVER ANY PROBLEMS MECHANICALLY OR ELECTRICALLY. HAD MANUAL TRANSMISSION. NO INDICATION OF ANY PROBLEMS EVER NOTED. I WAS IN TOTAL DISBELIEF WHEN TOLD MY CAR HAD BURNED. SAW ALL THE FIRE EQUIPMENT FROM MY UNIT AND HAD NO IDEA IT WAS MY CAR, HAD JUST BEEN IN IT, AND PARKED IT AS I ALWAYS DO. MY INSURANCE COMPANY ADJUSTER AND MINI DEALERSHIP ALL SAID THERE WERE NO KNOW REPORTED FIRES STARTING SPONTANEOUSLY. FIRE AND POLICE DID NOT KNOW OF ANY MINI FIRES REPORTED. JUST PURCHASED ANOTHER, AM NOW CONCERNED. CAR WAS 23 MONTHS OLD AND HAD 26,000 MILES. MY CAR WAS A JOY TO DRIVE AND ALWAYS RELIABLE. THANK YOU FOR THE OPPORTUNITY TO SHARE MY EXPERIENCE. HOPE IT WILL HELP IN SOLVING, WHAT NOW APPEARS TO BE A PROBLEM. *TR

BURNED MY LEFT LEG, JUST ABOVE THE ANKLE ON THE EXHAUST PIPE WHILE RETRIEVING PARCEL FROM THE BOOT OF THE VEHICLE. IT LEFT A NASTY SCAR ON MY LEG. *KB

THE TAILPIPE OF THE SUBJECT VEHICLE EXTENDS BEYOND THE REAR BUMPER. MY LOWER LEG INADVERTENTLY MADE CONTACT WITH THE EXHAUST AND, AS A RESULT, I SUFFERED A SERIOUS "C"-SHAPED BURN. THE INJURY HAS REQUIRED MEDICAL TREATMENT. *TR IT APPEARS THAT THE MANUFACTURER RECALLED A PRIOR YEAR'S MODEL FOR THE IDENTICAL AND/OR SIGNIFICANTLY SIMILAR ISSUE. IT IS MY UNDERSTANDING THAT THE SUBJECT VEHICLE IS A SISTER AND/OR CLONE OF THE VEHICLE THAT WAS RECALLED.

TL* THE CONTACT OWNS A 2010 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE HOOD SCOOP WAS DESIGNED WITH DEFECTIVE MATERIAL AND CAUSED IT TO MELT DUE TO THE HOT CLIMATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HOOD BONNET SCOOP WAS REPLACED WITH THE SAME DEFECTIVE MATERIAL AS THE PRIOR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD WARRANTY THE DEFECTIVE HOOD BONNET SCOOP FOR A LIFE TIME YET, IF THE SCOOP SHOULD FAIL AGAIN, IT WOULD BE REPLACED WITH THE SAME DEFECTIVE BONNET SCOOP. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 12,500 AND THE CURRENT MILEAGE WAS 114,496.

TL* THE CONTACT OWNS A 2010 MINI COOPER. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF, SHE COULD HEAR A LOUD AND ABNORMAL KNOCKING. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED HER THAT THE NOISE WAS A NORMAL OCCURRENCE FOR THE VEHICLE YET THE DEALER REPAIRED THE FUEL FILTER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE NOISE WAS NORMAL FOR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 10. THE VIN WAS UNAVAILABLE.

COLD START PROBLEM, NO POWER, LOTS OF NOISE. TIMING CHAIN ON R56 MINI COOPER. THERE IS A SERVICE BULLETIN BUT THERE SHOULD BE A RECALL. IT SOUNDED LIKE THE MOTOR WAS GOING TO BLOW UP! *LN

THE PASSENGER AIRBAG OFF LIGHT COMES ON WITH A PASSENGER IN THE CAR. THE LIGHT COMES ON AND REMAINS ON AT RANDOM INTERVALS. I BROUGHT THE CAR TO THE ONLY MINI DEALER IN COLORADO AND THEY TOLD ME THAT THEY COULDN'T DUPLICATE THE FAULT AND THAT THERE WASN'T A FAULT CODE IN THE COMPUTER. I ASKED TO SPEAK TO THE SERVICE MANAGER AND HE TOLD ME THAT THIS WAS NORMAL AND THAT MY 130 LB. WIFE DIDN'T WEIGH ENOUGH TO WARRANT THE SRS SYSTEM IN THE CAR. *TR

2010 MINICOOPER. CONSUMER WRITES REGARDING A STRESS CRACK THAT DEVELOPED ON THE WINDSHIELD UNRELATED TO ANY IMPACT *TGW THE CONSUMER STATED THE CRACK WAS A STRAIGHT LINE, NOT CONSISTENT WITH AN IMPACT WHICH LEAVES A SPIDER LIKE CRACK. *JB