2011 MINI COOPER Complaints

The contact owns a 2011 Mini Cooper S. The contact recently replaced the 12-Volt battery; however, while attempting to roll down the windows, the windows failed to respond as needed. The contact stated that the running lights and fog lights were inoperable. The contact stated that the battery was replaced at a tire and battery shop. The contact drove the vehicle back to the shop and was informed that the vehicle could not be repaired. The contact had researched online and related the vehicle failure to NHTSA Campaign Number: 23V337000 (Electrical System). The contact called the manufacturer and was informed that the VIN was not included in the recall. The contact was referred by the manufacturer to contact the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 77,800.

My mini after the shop installed a new battery, the power windows don't work( can not roll up or down) as well as the lightning. I saw there is a recall for the footwell module for model 2007-2014 but when I call Mini, the agent told me that my car is not covered. This is a very expensive and important part to replace so please help me the best that you can. Thanks

My father has the same year mini cooper and has a recall on the foot control module. He actually just got it fixed even though he hadn't had any issues with it yet. My mini has had the foot control module go bad. My car is unusable. I have no interior lights, no dash lights, no turn signals, no blowers, the windows controls don't work. I had to drive it once because I hit a deer with my other vehicle and nearly got rear ended because they didn't know I was turning and it over heated............ I do not understand why my dad got a recall and I haven't. Please HELP

When I bought the car, John, a sales representative, promised me that he would have the car inspected by a mechanic before finalizing the paperwork, addressing issues with the tire pressure monitor, tail light sensor, and license plate light. However, the mechanic couldn't fix these issues, and Mike, the owner, directed me to his “personal mechanic” in San Bruno. After multiple reschedules from Mike, the car began to display an engine malfunction error. I informed Mike, and he advised me to mention the issue to the mechanic when I brought the car in. When I finally took the car to his mechanic, I was told that there were no errors, but the error lights needed to be reset at a different shop, as the mechanic didn’t have the required equipment. Despite this, the engine malfunction light remained on, and the car started to shake noticeably while driving. A few weeks later, while driving, the car began emitting white smoke from the hood. I texted Mike, asking why the issues weren’t fixed, and I had to tow the car to my house. He did not respond, so I called him days later. He told me to call back after New Year's to have the car fixed, even offering to tow it to his mechanic. After New Year's, I followed up, but Mike forgot about the original arrangement and told me to call back in a week. I reminded him of our previous conversation, and he said he would check with his mechanic and call me back. He never did and ignored my follow-up text. On 01/21/2025, I had a mobile mechanic inspect the car, as it had not been operable since December 2024. The mechanic confirmed that the car had never been tuned, the spark plugs weren’t replaced, and it was not roadworthy at the time of sale. On 01/22/2025, I shared my experience in reviews on Yelp and Google. Later that night, Mike called me, but I returned his call on 01/23/2025. He said that if I removed my reviews, dropped my complaints with the DMV, BAR, and Attorney General, he would fix the car at his expense.

My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealership. My dad also has a 2011 Mini Cooper and he has been notified that there is a recall for his VIN # for the Footwell Control Module. I don't understand why there is not a recall for my VIN #. I am at a standstill with a car that I am afraid to drive because I am unable to signal to other drivers that I am about to turn. And I am afraid of being in an accident because of the turn signals and then being trapped in the car because it wont unlock and the windows wont go down. And if I drive it at night I cannot see any of my dash gauges and indicators of problems. I called the nearest Dealership and was told that there will PROBABLY be a recall for my VIN# at some point and that I would be reimbursed for the work if I go ahead and have them do it. I called Mini Cooper and inquired about the possibility of a recall and was told that there may never be a recall. I don't know what to do because the Dealership told me that they will investigate the damage and do the repairs which could include new carpet and body work and and and...... I am sure that I can not afford all of that work to be done at a BMW/Mini Cooper dealership. So I am left with the decision to chance driving it or chance spending a large amount of $ that may never be reimbursed.

Car stalls while driving and will not start again. No codes thrown. Found relay K96 on Junction Box Electronics module to have cracked through-hole solder joints resulting in bad continuity. Relay K96 supplies power to the low pressure fuel pump in the tank, thus with bad continuity, the pump gets no power. Relay K96 P/N is NEC Philippines P/N EP2F-B3G1ST. This issue has happened to many other people with the same car that I know. I suspect heat cycles over time stressed and fatigued the solder joints, causing the joint to crack. Overall the circuit board layout needs a heat sink for the relay to alleviate the heat produced from operation. I am IPC certified and work with aircraft engine electronics regularly and have seen similar issues.

MINI/BMW ISSUED RECALL INFORMATION MAY OF 2023 FOR THE FRM ELECTRONIC CONTROL UNIT, AS OF 12/30/2024 THEY ARE STILL UNABLE TO REPAIR THE VEHICLE, TOYOTA WEBSITE SAYS THEY ARE STILL WORKING ON A RESOLUTION. DEALERS OFFER NO SOLUTION TO PROBLEM. IT HAS BEEN A YEAR SINCE RECALL WAS ISSUED. NHTSA Recall Number - 23V337

The car was on BMW-MINI recall list and after I made a complaint of non-compliance with the recall, BMW removed my particular vehicle from the recall list without remedying the problem.

I bought a used 2011 MINI Cooper S (R56) and it had a recall for the footwell module (FRM). I took it to the local MINI dealership and they said that MINI would not honor the recall because the FRM was replaced with a used FRM that was not properly programmed. They want to charge me over $1000 new FRM. I believe that the previous owner of the vehicle replaced the FRM before the recall. I believe that the corrosion that has lead to the recall affected the car before MINI announced the recall and the previous owner, to save money, replaced the FRM using a used part.

My car has a problem with the FRM or foot control module the turn signal don’t work right, when putting the car in reverse the bulb will not work but it’s a brand new bulb, I know there is a recall for them 23V-337 but since my car has always been in Texas the recall doesn’t apply to it