2008 MINI COOPER Complaints

WE STARTED HEARING A LOUD NOISE AROUND 27,000 MILES. CAR WAS JUST OVER FOUR YEARS OLD AND OUT OF WARRANTY. ENDED UP WITH A TIMING CHAIN ISSUE AND IT NEEDED TO BE REPLACED. REPEATED CALLS TO MINI DEALER AND MINI USA PROVIDED WORTHLESS, STUCK WITH WHOLE REPAIR AND NO ASSISTANCE. *TR

MY MINI COOPER S WAS PURCHASED BRAND NEW, AND HAD ALL REGULAR MAINTENANCE DONE AT THE DEALERSHIP. HOWEVER, ONCE THE WARRANTY EXPIRED I TOOK THE CAR TO MY REGULAR MECHANIC WHO HAS PERFORMED WORK FOR MYSELF AND FAMILY FOR TWELVE YEARS. AFTER READING THIS WEBSITE, AND IT'S COMPLAINTS THE SAME PROBLEMS HAVE OCCURRED TO ME. THE OIL LINES BEGAN TO LEAK BECAUSE THERE WAS A CLOG, AND IT CAUSED THE TURBO TO BURN OUT. PARTS AND LABOR FOR A USED TURBO CAME OUT TO BE AROUND $1,800. A NEW TURBO ALONE WOULD HAVE COST ROUGHLY 2,000. NOW SEVERAL THOUSAND MILES LATER, THERE WAS AN OIL LEAK NOTICED UNDER THE CAR. I TOOK IT TO THE DEALERSHIP THIS TIME, TO SEE WHAT THE EXACT PROBLEM WAS AND AN ESTIMATE BEFORE TAKING IT TO MY MECHANIC. THEY FOUND "SEVERAL LEAKS" OF WHICH THEY REPLACED THE WATER PUMP, THE WATER PUMP GASKET, VALVE COVER GASKET, AND FINALLY THE OIL FILTER GASKET. AFTER THE $1,800 BILL FOR THAT WAS PAID, A CALL WAS RECEIVED DECLARING THAT THE CRANK CASE NOW HAS A LEAK IN IT AS WELL AND NEEDS TO BE RESEALED. WITH THE OIL LEAKING FROM THAT, THE CLUTCH COULD ALSO BE BURNING OUT AND NEED TO BE REPLACED COSTING AN ADDITIONAL $5,400. THE REPAIR BILL ON THIS ALONE WOULD BE ENOUGH TO BRING NORMAL HARD WORKING PEOPLE TO TEARS. ALSO, THE COLD START RATTLE IDENTIFYING THE TIMING BELT ISSUES HAS BEGUN ON MY CAR. THERE ARE THOUSANDS UPON THOUSANDS OF COMPLAINTS ABOUT THIS ON THE INTERNET. GLAD TO KNOW BMW TAKES CARE OF IT'S CUSTOMERS AND IGNORES THE COMPLAINTS. *TR

DEAR [XXX], I AM WRITING TO YOU IN REGARDS TO MY MINI COOPER VIN# [XXX]. FIRSTLY, I AM AWARE OF TWO RECALL NOTICES, ID# [XXX] AND ID #[XXX]. I BELIEVE I SHOULD HAVE BEEN NOTIFIED OF THESE RECALLS BUT TO DATE HAVE NOT RECEIVED A LETTER. SEVERAL TIMES I INDICATED THE SENSORY WARNING CAME ON WITH ENGINE MALFUNCTION. THIS CONCERNS ME, BECAUSE SINCE I PURCHASED THIS VEHICLE, I HAVE HAD CATASTROPHIC FAILURES BEFORE 45,000MILES. I HAVE BROUGHT IT TO THE MINI SERVICE CENTER FOR THESE FAILURES, INCLUDING: REPLACING SPARK PLUGS, FAULTY COIL PACK, FAULTY LATCH, BRAKE REPLACEMENT, CATALYTIC CONVERTER FAILURE, ON-BOARD COMPUTER REPLACEMENT, TOTAL REPLACEMENT OF THE TRANSMISSION AND CURRENTLY, THE SOLENOID VALVE REPLACEMENT WHICH IS NOT YET FIXED. I HAVE ENCLOSED COPIES OF MY INVOICES FOR THESE PROBLEMS AND SERVICE VISITS. [XXX], THE TECHNICIAN AT MINI OF CAMARILLO, STATED THIS LAST PROBLEM (THE SOLENOID VALVE) APPARENTLY IS RELATED TO THE VANOS ALTHOUGH THE ENGINE LIGHT CAME ON/OFF WITH CAUTION MESSAGE ENGINE MALFUNCTION CATALYTIC CONVERTER. I TOOK IT OUT FOR A TEST DRIVE WITH HIM IT STILL HAD THE SAME EXACT JOLT THRASHING BACK AND FORTH MOTION HARD ENOUGH IT IS FELT ON THE SEAT. [XXX] AT MINI OF CAMARILLO INFORMED ME IN ORDER TO REPAIR THE IGNITION COIL AND REPLACE THE SPARK PLUGS PREVIOUSLY REPLACED AT THE CALABASAS SERVICE CENTER I HAVE TO PAY A SUBSTANTIAL AMOUNT OF MONEY IN ORDER TO FIX THIS CURRENT PROBLEM. I DON'T UNDERSTAND THIS SINCE THE TIME I BROUGHT THE VEHICLE ON MAY 24TH THE CAR STILL SHAKES VIOLENTLY WHILE EXITING OUT OF THE FREEWAY AND ON FREQUENT STOPS. THESE CONTINUED MECHANICAL PROBLEMS WITH MY MINI COOPER HAVE REQUIRED IT TO REMAIN UNREPAIRED AND OUT OF SERVICE AT THE MINI SERVICE CENTER NOW FOR A WEEK TO BE MECHANICALLY SAFE TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAD BEEN SERVICING MY 2008 MINI COOPER S AT THE DREYER & REINBOLD BMW MINI DEALERSHIP FOR THE LIFE OF THE CAR, WHICH I BOUGHT NEW. I JUST HAD IT IN THE SHOP AROUND 50K MILES AND WAS NOT TOLD THAT I SHOULD CONSIDER CHANGING MY TIMING BELT. ONE DAY I WENT TO START MY CAR AND IT WOULDN'T START. I TOWED IT TO THE DEALER AND THEY TOLD ME MY TIMING BELT HAD BROKEN AND DAMAGED MY ENGINE. I AM NO FACED WITH REPLACING MY ENGINE AND A BILL OF $6600+. THIS DEFECT THAT WAS NOT BROUGHT TO MY ATTENTION HAS RUINED MY ENGINE AND AFTER THOROUGH RESEARCH OF FELLOW MINI DRIVERS, I AM HESITANT ABOUT WHAT OTHER DEFECTS MAY COME ABOUT IN THE FUTURE FOR THIS CAR. THIS SHOULD BE BROUGHT TO THE ATTENTION OF THE MANUFACTURER AND THERE SHOULD BE A LAWSUIT OR RECALL IN PLACE TO COMPENSATE MINI OWNERS FOR THIS FAULTY PART. *TR

I HAVE AN OIL LEAK ON THE PASSENGER SIDE THAT IS COMING FROM THE TENSIONER LOCATION. THE OIL IS DRIPPING ON THE EXHAUST CAUSING STEAM TO RISE FROM THE ENGINE. I AM AFRAID THAT THE CAR WILL EVENTUALLY BURN ENOUGH OIL TO CATCH ON FIRE. I WILL TOW THE CAR TO BRAMAN MINI PALM BEACH (PURCHASED CAR HERE TOO) AND SEE IF THEY CAN DIAGNOSE THE PROBLEM. *TR

I CURRENTLY HAVE AN OIL LEAK DEVELOPING FROM THE TURBO OIL LINE THAT HAS RESULTED FROM A FAILED O-RING WITHIN THE LINE ITSELF. DUE TO A DESIGN FLAW, THE HEAT FROM THE TURBO WEARS AWAY THE O-RING, WHICH RESULTS IN OIL LEAKING FROM WHERE THE LINE IS BOLTED TO THE TURBO VIA A BANJO BOLT. THIS IS A SERIOUS PROBLEM BECAUSE IF THE LINE FAILS, THE TURBO BECOMES STARVED OF OIL AND BURNS UP, WHICH ULTIMATELY CAUSES THE WHOLE TURBO UNIT TO BE REPLACED. ALSO, THE OIL LEAKING ONTO THE TURBO HAS A POTENTIAL TO CATCH FIRE, SINCE THE TURBO BECOMES VERY HOT DURING NORMAL DRIVING. ALSO IF ANY OIL LEAKS DOWN TO THE EXHAUST PIPING UNDERNEATH THE TURBO, THOSE PLACES ALSO POSE A FIRE HAZARD. MINI RECOGNIZES THIS TO BE AN ISSUE, BUT REFUSES TO DO ANYTHING OTHER THAN ADD A HEAT SHIELD AROUND THE CONNECTION TO THE TURBO. THE LINE STILL HAS A RUBBER O-RING IN IT THAT WILL FAIL OVER REPEATED HEAT CYCLES, AND THE LINE NEEDS TO BE REDESIGNED. *TR

THE CAR HAS BEEN SMELLING LIKE BURNT OIL FOR ABOUT A WEEK. I TOOK IT IN TO THE SHOP ON SATURDAY. TODAY, TUESDAY, WHEN I WAS SUPPOSED TO PICK IT UP, I WAS TOLD THAT I NEED THE FOLLOWING REPAIRS BECAUSE THERE ARE "LEAKS": 1) WATER PUMP 2) TIMING CHAIN 3) VALVE COVER 4) OIL FEED AND RETURN LINE THE CAR HAS AROUND 36,500 MILES ON IT AND WE ARE LOOKING AT ABOUT 8,000.00 WORTH OF REPAIRS! WHAT??? I PAID ALMOST 30,000.00 FOR THIS CAR AND NOW HAVE TO SPEND ADDITIONAL MONEY TO KEEP IT RUNNING? THE EXTENDED WARRANTY THAT I PURCHASED WILL COVER THE FIRST THREE ITEMS ON THE LIST. THE OIL FEED AND RETURN LINE IS NOT CURRENTLY COVERED UNDER THE WARRANTY, EVEN THOUGH AFTER A BRIEF INTERNET SEARCH, I FIND THAT THIS IS A VERY COMMON PROBLEM WITH THESE CARS. I WOULD LIKE TO HAVE THIS ISSUE INVESTIGATED, AS MINI MUST CERTAINLY BE AWARE OF THIS PROBLEM AND IS DOING NOTHING ABOUT IT. THE CUSTOMERS ARE GETTING STUCK PAYING FOR A DESIGN FLAW AND THIS IS NOT ACCEPTABLE AT 36,000 MILES. THE COST OF THIS REPAIR FROM MY DEALER IS 1400.00!! PLEASE DO AN INVESTIGATION AND MAKE THEM REPAIR THIS DEFECT!! *TR

TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG DEACTIVATED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 69,000. *TR

THERE IS A LEAK AT THE OIL SUPPLY LINE LEADING INTO TO THE TURBO HOUSING. THIS IS A MAJOR OIL LEAK AND SAFETY HAZARD. OIL LEAKING ONTO THE HOT TURBO CAN POTENTIALLY CAUSE A FIRE. ASIDE FROM THE POTENTIAL FIRE HAZARD, THE LEAK, HAD IT GONE UNNOTICED, COULD HAVE CAUSED AN ENGINE FAILURE. THE LOCAL MINI DEALERSHIP SAID THE REPLACEMENT WOULD COST AROUND $1,000 WITH OEM PARTS. *TR

A SIGNIFICANT ENGINE OIL LEAK WAS DETECTED BY OIL SPOTS UNDER PARKED CAR. THE DIP STICK REGISTERED 1 QUART LOW. A QUART WAS ADDED AND THE CAR DRIVEN ABOUT 100 MILES THE NEXT DAY. UPON RETURN, THE OIL WAS A QUART LOW AGAIN. DURING THE PRECEDING TWO WEEKS THERE HAD BEEN SEVERAL INSTANCES OF A BURNING OIL SMELL AND ON TWO OCCASIONS SMOKE COMING FROM UNDER THE HOOD. THIS WAS DURING A RAINY PERIOD AND THE SMOKE WAS INITIALLY THOUGHT TO BE STEAM FROM GETTING WATER IN THE ENGINE COMPARTMENT FROM PUDDLES ON THE ROADS. WHEN I TOOK THE CAR IN FOR SERVICE, THE DEALER FOUND THAT THE OIL LINE TO THE TURBO WAS LEAKING AS WELL AS THE OIL FILTER HOUSING SEAL. BOTH OF THESE COMPLAINTS HAVE BEEN NOTED IN THE DATABASE PREVIOUSLY. THE COST TO REPAIR WAS APPROXIMATELY $1000 USD. *TR