2008 MINI COOPER Complaints

ENGINE DEVELOPED A KNOCKING, RATTLING SOUND WHICH GREW LOUDER OVER TIME. THE LOCAL MINI DEALERSHIP DIAGNOSED A TIMING CHAIN GLIDE AND TENSIONER FAILURE. REPLACED THE ENTIRE ASSEMBLY. WAS TOLD MINI REALIZED THE GLIDES WERE INFERIOR AND WAS NOW USING UPGRADED GLIDES IN THE REPLACEMENT KITS. WHEN ASKED IF THIS SHOULDN'T BE A WARRANTY REPLACEMENT SINCE IT COULD LEAD TO TOTAL ENGINE FAILURE, WAS TOLD THIS WAS UP TO MINI-USA, NOT THE DEALER. THIS IS ALSO A SAFETY ISSUE IF THE TIMING CHAIN BREAKS WHILE DRIVING, SEIZING THE ENGINE, AND LEADING TO LOSS OF CONTROL OF THE VEHICLE. *TR

TENSIONER ALLOWED TIMING CHAIN TO SLAP THE CHAIN GUARD, SUCH THAT PIECES OF THE CHAIN GUARD EVENTUALLY GOT CAUGHT IN THE TIMING CHAIN AND THE CAR WAS OFF TIME AND OFF CAMBER. PIECES OF THE CHAIN GUARD WERE SPREAD THROUGHOUT THE VALVE HOUSING. REPLACED TENSIONER AND WHOLE TIMING CHAIN ASSEMBLY. 2ND TENSIONER LASTED ONLY 3 WEEKS. AM ON MY 3RD TENSIONER AND HOLDING MY BREATH. *TR

MY 2008 MINI COOPER S (WITH 28,300 MILES) HAS EXPERIENCED DIESEL SOUNDING ENGINE PROBLEMS COMING FROM THE ENGINE. I LOOKED THIS UP ON THE INTERNET TO FIND THIS WAS A TENSIONER OR TIMING BELT ISSUE WITH THE CAR. ALMOST 600 PEOPLE HAVE USED THIS SITE: HTTP://WWW.MINICOOPERSPEED.COM/MINI-COOPER-COLD-START-KNOCKING-NOISE-ISSUE-2007/ TO SHARE THEIR EXPERIENCES ABOUT THIS PROBLEM. THIS IS A FORMAL REQUEST TO PLEASE REQUEST ACTION ON BMW'S PART TO RECTIFY THIS TIMING BELT SITUATION. THE OWNERS OF THESE CARS SHOULD NOT AND CAN NOT BE FORCED TO PAY FOR THIS ENGINE PROBLEM OF SUCH A NEW CAR. A RECALL NEEDS TO BE ISSUED, AND BMW NEEDS TO COME UP WITH A PERMANENT FIX. *TR

TURBOCHARGER NEEDS TO BE REPLACED AND THE DEALER WANTED TO CHARGE ME $3,700. BUT THE CAUSE OF MY TURBOCHARGER NEEDING TO BE REPLACED WAS THE CAUSE OF MY AUXILIARY WATER PUMP - THERMOSTAT HOUSING GOING OUT IN 04/12/11 WHICH CAUSED THE TURBOCHARGER TO OVERHEAT AND BECOME DAMAGED. I REMINDED THE DEALER ABOUT THE WATER PUMP BEING REPLACED SO THEY CONTACTED MINI USA AND IT TOOK THEM 2 WEEKS FOR THE DEALER AND MINI USA TO COVER THE REPLACING OF THE TURBOCHARGER UNDER WARRANTY. EVEN THOUGH THEY REPLACED THE WATER PUMP BACK IN APRIL 2011, THE CURRENT FEB 2012 RECALL FOR THE AUXILIARY WATER PUMP IS BEING REPLACED CONCURRENTLY WITH THE TURBOCHARGER. THESE ARE THE 3 COMPLAINTS ON MY CAR IN LESS THAN A YEAR: 04/12/11 - WATER PUMP REPLACED UNDER WARRANTY. 10/20/11 TIMING CHAIN REPLACED AND COST ME $2,239. AND NOW 01/27/12 THEY WANTED TO CHARGE ME ANOTHER $3,700 FOR THE TURBOCHARGER. WHO PAYS ALMOST $6,000 IN REPAIRS ON A CAR THAT IS 3 YEARS OLD? *TR

LOUD KNOCKING NOISE UPON STARTING THE CAR. IT WAS VERY LOUD SO I TOOK IT TO THE DEALER. A METAL PIECE FROM THE HOUSING FOR THE TIMING CHAIN BROKE OFF AND CAUSED DAMAGE THAT COST $2239 TO REPAIR. THE SERVICE REP SEEMED TO KNOW ABOUT THIS PROBLEM. I ASKED THE SERVICE REP FOR MY OLD PARTS WHICH I HAVE KEPT AND UPON INSPECTION THE PARTS LOOKED GOOD (TIMING CHAIN AND TENSIONERS (PLASTIC PARTS). THE FLAW IS IN THE DESIGN, A ONE INCH LITTLE METAL PIECE THAT CANNOT SUPPORT THE VIBRATION OF THE TIMING CHAIN BROKE OFF AND CAUSED ALL THE DAMAGE. I'VE READ MULTIPLE COMPLAINTS ON THIS SITE REGARDING TIMING CHAIN PROBLEMS ON S MODELS, THIS SHOULD BE A RECALL. *TR

WATER PUMP MELTED - THERMOSTAT HOUSING REPLACED AT 49,492 MILES. MY ENGINE LIGHT LIT UP YELLOW AND BY THE TIME I ARRIVED AT WORK IT WAS RED. I TRIED POURING COOLANT AND IT JUST SPILLED OUT ONTO THE GROUND. I TOOK IT TO MINI TO GET IT SERVICED AND THEY SAID THE HEAT FROM MY ENGINE CAUSED THE THERMOSTAT HOUSING TO MELT AND WAS REPLACED UNDER WARRANTY. THEY REPLACED IT WITH A NEW PUMP BUT NOT WITH THE ONE THAT IS NOW THE FEBRUARY 2012 RECALL THAT MINI IS DOING ON ALL 2007 - 2011 S MODELS FOR (THE ELECTRIC AUXILIARY WATER PUMP THAT COOLS THE TURBOCHARGER HAS AN ELECTRONIC CIRCUIT BOARD THAT CAN MALFUNCTION AND OVERHEAT). SEE NEXT COMPLAINT FROM 01/27/12, AS THE CAUSE OF THE OLD FAULTY WATER PUMP THIS HAS NOW CAUSED MY TURBOCHARGER TO GO OUT AND MINI TRIED TO CHARGE ME $3,700 TO REPLACE IT. BUT I REMINDED THEM THAT MY WATER PUMP WAS PREVIOUSLY DEFECTIVE AND THAT HAS CAUSED THE CURRENT PROBLEM WITH THE TURBOCHARGER AND NOW THEY ARE REPLACING IT UNDER WARRANTY ALONG WITH REPLACING THE RECALLED ELECTRIC AUXILIARY WATER PUMP. *TR

TIMING CHAIN COVER BROKE APART AND SPREAD THROUGHOUT THE ENGINE. I FEEL THIS IS A DEFECT. MINI & THE COMPANY THAT HANDLES THE EXTENDED WARRANTY IS REFUSING TO COVER. *TR

PLEASE REFER TO MY PREVIOUS COMPLAINT 10443238 FOR THE INITIAL INFORMATION. THIS COMPLAINT IS THE FOLLOW UP. THE CAR WENT IN TO THE DEALER FOR THE DIESELING SOUND THE CAR WAS MAKING. THE DIAGNOSIS WAS THAT TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. OTHER ASSOCIATED COMPONENTS SUCH AS THE CHAIN TENSIONER WOULD ALSO HAVE TO BE REPLACED. TOTAL COST IS $2200. I STARTED RESEARCHING THIS ISSUE ON THE INTERNET TO SEE IF OTHERS HAVE HAD THIS ISSUE. THIS LED TO A WEBSITE 'NORTHAMERICANMOTORING.COM'. USING THE SEARCH OF TIMING CHAIN, THERE WERE 15 PAGES OF COMPLAINTS FROM PEOPLE WHO HAVE HAD THIS EXACT SAME REPAIR DONE ON THEIR CARS. SO MANY PEOPLE HAVE BEEN BACK TO THE DEALERSHIP WITH THESE TIMING CHAIN REPAIRS OR EVEN COMPLETE TIMING CHAIN BREAKAGE, THAT BMW HAS ISSUE A SERVICE BULLETIN TO OUTLINE THE REPAIRS NECESSARY TO SERVICE ALL THESE CARS. THE BULLETIN NUMBER IS M11 02 07. ABOUT A DOZEN PARTS HAVE TO BE REPLACED UNDER THIS SERVICE BULLETIN. WHEN THE TIMING CHAIN STRETCHES TOO FAR OUT OF SPEC OR JUST BREAKS, AND THE CAR IS UNDER WARRANTY, BMW WILL FIX IT. IF IT'S OUT OF WARRANTY, THE $2200 COST IS THE CUSTOMERS PROBLEM. BMW WILL NOT ADMIT THAT THESE PARTS WERE UNDER ENGINEERED, BUT THEY ARE. THE REPLACEMENT TIMING CHAIN AND TENSIONER ARE MORE ROBUST TO HANDLE THE ENGINE LOADS. IF THE PARTS WERE PROPERLY ENGINEERED IN THE FIRST PLACE, BMW AND IT'S CUSTOMERS WOULD NOT HAVE HAD TO MAKE ALL THESE EXPENSIVE REPAIRS. IN SOME CASES WHEN THE TIMING CHAIN BROKE WHEN THE CAR WAS STILL WITHIN WARRANTY, INTAKE AND EXHAUST VALVES RAN INTO THE PISTONS CAUSING THE NEED FOR ENTIRE ENGINE REPLACEMENT. THE COST FOR THAT WAS $9000. IF THIS HAPPENED WHEN THE CAR WAS OUT OF WARRANTY, THE CUSTOMER HAD TO PAY THE $9000. BECAUSE OF THE NUMBER OF PEOPLE AFFECTED, THIS ISSUE JUST SCREAMS RECALL BUT BMW WILL NOT STEP UP TO IT. PLEASE BEGIN AN INVESTIGATION AND HELP US!! *TR

2008 MINI COOPER - MY TEMP LIGHT CAME ON/YELLOW AND THINKING JUST LOW AND ADDED MORE COOLANT. BUT IT KEEP GIVING ME THE LIGHT SIGNAL. I DIDN'T SEE ANY HOLE OR IS NOT DRIPPING ANY COOLANT. ON 01/06/12 I CALLED MINI COOPER OF LOVELAND COLORADO TO TAKE MY CAR IN FOR SERVICE BECAUSE MY TEMPERATURE LIGHT CAME ON TO YELLOW AND THEN RED. I WAS TOLD BY THE MINI COOPER DEALERSHIP, I HAVE A HOLE IN MY COOLANT PIPE AND NO ONE KNOWS WHY. SO, ON THE WAY HOME, MY CAR STARTING TO SMOKE BAD AND MY CAR STOPPED RUNNING. IT OVER HEATED. THE LAST PEOPLE TOUCHED MY CAR WAS 6 MONTHS AGO TO GET MY OIL CHANGED FROM THE MINI COOPER DEALERSHIP. WHAT'S WEIRD ABOUT IT, HOW AND WHY DID I GET A HOLE AND WHY MY CAR OVER HEATED? PLEASE I NEED HELP WITH THIS BECAUSE NOW, IT'S COSTING ME OVER 2500 TO GET MY PROBLEM FIX.

THE FRONT PASSENGER SEAT OCCUPANCY AIRBAG SENSOR HAS FAILED. CONSEQUENTLY THE FRONT PASSENGER AIRBAG IS TURNED OFF EVEN IF THE SEAT IS OCCUPIED. THIS IS AN ONGOING PROBLEM WITH PREVIOUS MINI'S AND BMW'S AND WARRANTS A SAFETY RECALL. THIS IS AN EXPENSIVE REPAIR AND PREVIOUS OLDER MODEL MINI'S AND BMW'S HAVE BEEN RECALLED TO FIX THIS ISSUE. *TR