2014 MINI COOPER Complaints

MY CAR WAS PARKED AND I WENT TO START IT UP IN THE MORNING TO GO TO WORK. A LIGHT CAME ON WHICH LOOKED LIKE AN AIRBAG/SEATBELT LIGHT. IN MY VEHICLE IT WAS NOT ONE OF THE REGULAR SERVICE LIGHTS THAT THEY HAVE HIGHLIGHTED IN THE MANUAL SO I CALLED THE DEALERSHIP THAT AFTERNOON. THEY MADE AN APPOINTMENT FOR ME TO BRING MY CAR IN TO BE CHECKED OUT ON 4/5/16 WHICH I DID. BEFORE I GOT THE CAR TO THE DEALERSHIP THE LIGHT HAD TURNED OFF BUT I TOOK IT IN ANYWAY. THEY SAID THEY WOULD CHECK IT OUT AND GET BACK TO ME. THE NEXT DAY THEY CALLED ME TO TELL ME THAT IT WAS AN AIRBAG ISSUE AND THEY HAD TO SPECIAL ORDER THE PARTS FROM GERMANY WHICH WOULD BE IN ON 4/22/16. LATER THAT MONTH THEY CALLED ME BACK AND ASKED ME TO BRING THE LOANER CAR THEY HAD SUPPLIED TO ME BACK BECAUSE THE PARTS WERE NOT AVAILABLE AND BEING BACKORDERED NATIONALLY. THEY HAD THEIR PARENT COMPANY PAY FOR A RENTAL VEHICLE BUT THERE WERE ISSUES WITH A COUPLE OF THOSE CARS TOO. IT IS NOW MAY 5, 2016 AND I HADN'T HEARD ANYTHING MORE SO I CALLED THEM AND THEY SAID THEY MAY HAVE PARTS TOMORROW AND BECAUSE MY CAR HAS BEEN THERE SO LONG THEY WOULD TRY AND PUT MINE FIRST TO BE SERVICED. IT'S BEEN VERY DISAPPOINTING AND AN INCONVENIENCE SINCE THEY HAVE PUT ME IN 4 DIFFERENT CARS IN THE LAST MONTH. NOW I AM UNEASY ABOUT HOW SAFE MY VEHICLE ACTUALLY IS. IT IS A 2014 AND HAS LOW MILES AND IS IN GOOD SHAPE AND I'VE HAD IT LESS THAN A YEAR AND QUESTIONING MY DECISION TO PURCHASE THIS VEHICLE AT ALL.

EXPERIENCED A LOUD RATTLE IN THE CAR, TOOK IT TO THE DEALER, THEY REPLACED THE REAR SHOCKS, BUT THE RATTLE STILL HAS NOT BEEN ILLUMINATED. I EMAILED THE DEALER AND TOLD HIM THAT REPLACING THE SHOCKS DID NOT ILLUMINATE THE PROBLEM, HE SAID THAT MINI ENGINEERING IS GOING TO WORK ON THIS PROBLEM, THAT EVIDENTLY IS OCCURRING IN THIS YEAR AND MODEL.

TWO TIRES THAT CAME WITH MY MINI COOPER 2014 WENT FLAT IN LESS THAN 7,500 MILES, ONE ON NOV 7, 2015 AND THE OTHER ON JAN 3, 2016. THE TIRES ARE VERY EXPENSIVE (ABOUT $200 PER TIRE) AND OF VERY LOW QUALITY. AS A CUSTOMER I FEEL BEING CHEATED ON.

I HAVE A 2014 MINI COOPER HARDTOP. I HAVE HAD THIS CAR SERVICED AT LEAST 4 SEPARATE TIMES FOR A RECURRING ISSUE. TODAY WAS VERY DIFFERENT AND UNEXPLAINABLE. I WAS DRIVING TO WORK ON THE FREEWAY, MY CAR REACHES SPEEDS OF 80 AT LEAST, BUT I HAD SLOWED TO A CRAWL BEFORE THE TOLL PLAZA. TRAFFIC WAS THE USUAL HEAVY TRAFFIC. I MUST HAVE BEEN GOING 5-10 MPH IN STOP AND GO TRAFFIC. SUDDENLY, TH CAR STARTED BUCKING , LIKE IT WAS HAVING TROUBLE DOWNSHIFTING . THIS IS THE TYPICAL BUCKING IT MAKES RIGHT BEFORE THE "DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY." WARNING COMES ON. THE ENGINE STARTED TICKING (TO ME THAT IS INDICATING LACK OR NO OIL). "DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY." AND "DROP IN OIL PRESSURE. SLOW TO A STOP " WARNINGS BOTH CAME ON. I PULLED OVER 3 LANES QUICKLY TO THE SIDE OF THE FREEWAY , SHUT THE CAR OFF AND HOPED I WAS IN A SAFE SPOT. WHEN THE TOW TRUCK OPERATOR CAME, HE TOLD ME OIL WAS UNDERNEATH MY CAR. WHY WOULD A CAR JUST SPILL OIL OUT WHILE DRIVING ? IM PRETTY SCARED OF WHAT HAS HAPPENED TO MY ENGINE. CAR IS AT THE DEALER, AND I'M REALLY NOT CONFIDENT IN THIS CAR. I HAVE NOT BEEN CONFIDENT SINCE ALL OF THE PROBLEMS I HAVE HAD SINCE PURCHASE.

YOUTUBE LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=QWXHFEKSZ0W MINI COOPER S ROADSTER 6 SPEED MANUAL WHILE DRIVING SMELLED ODOR OF RUBBER BURNING, THEN ABOUT 10 SECONDS LATER SAW SMOKE COMING FROM THE DEFROSTER VENTS AND THEN SOME SORT OF WARNING LIGHT CAME ON AND I IMMEDIATELY TURNED OFF THE ENGINE AND COASTED TO A STOP BELIEVING THE ENGINE HAD OVERHEATED. I GOT OUT OF THE CAR AND THE SMOKE GOT WORSE AND WHEN THE PLASTIC IN THE DASHBOARD HAD MELTED AWAY I SAW FLAMES AND CALLED 911. THIS ALL HAPPENED IN LESS THAN 2 MINUTES FROM THE START TO CALLING 911. THE ENGINE WAS NOT DAMAGED AND THIS WAS FROM THE WIRING I BELIEVE. I PURCHASED THE CAR NEW ON MAY 28, 2014. THE CAR WAS TOTALED.

TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING ON AN INTERSTATE AND A WARNING READING "DRIVETRAIN MALFUNCTION. DRIVE MODERATELY" CAME ON. POWER WAS LOW (COULDN'T GET THE CAR OVER ABOUT 60 MPH, NOT SAFE ON AN INTERSTATE WITH STEADY TRAFFIC) AND CAR WAS SOMEWHAT CHUGGY. THIS CAR HAS THREE TIMES IN UNDER 8000 MILES TOLD ME THE OIL WAS LOW AND IT WAS CRITICALLY NECESSARY FOR ME TO ADD A QUART, WHICH SEEMS RELATED. AFTER STOPPING AND CALLING MINI (WHO TOLD ME THEY WOULD SEND A TOW TRUCK IF THE LIGHT HAD BEEN RED, RATHER THAN YELLOW) AND STARTING THE CAR BACK UP SOME 20ISH MINUTES LATER, NO WARNING. UNSURE WHEN THE NEXT WARNING IN THIS NEW CAR WILL COME UP, BUT MINI SAYS THERE IS AN ISSUE WITH OIL FILTER HOUSINGS.

TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 MINI COOPER. WHILE DRIVING AT 80 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V815000 (STRUCTURE) AND 14V154000, (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,600.

TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN