2008 MINI COOPER Complaints

NOTICED A STRANGE SOUND, ALMOST LIKE WHEEL BEARINGS WERE GRINDING. ON NOVEMBER 11, 2010, WHEN STARTING THE VEHICLE, CHECK ENGINE LIGHT CAME ON, AND ENGINE DID NOT SEEM TO HAVE AS MUCH POWER AS IT SHOULD. TOOK TO THE MINI DEALERSHIP AND THEY SAID THE ENGINE LIGHT WAS ON BECAUSE THE TURBO WAS DAMAGED. APPARENTLY THE OIL SUPPLY HOSE TO THE TURBO WAS EITHER BLOCKED OR CUT, AND WAS NOT PROVIDING OIL TO THE TURBO. AS A RESULT OF THE LACK OF OIL, THE BEARINGS IN THE TURBO WERE RUINED. HAD TO REPLACE THE ENTIRE TURBO. AFTER THE TURBO WAS REPLACED WE WERE TOLD THE TIMING CHAIN WAS GOING BAD. WAS TOLD THE TIMING CHAIN, TENSIONERS, AND GUIDES NEEDED TO BE REPLACED. I'VE READ WHERE THE TIMING CHAIN HAS BEEN A CONTINUING PROBLEM WITH MINI COOPERS, AND THAT, IF FIXED, IT WILL GO BAD AGAIN AND COULD CAUSE A SEVERE ENGINE PROBLEM, RESULTING IN FAILURE. I ALSO WONDER IF THE TIMING CHAIN IS ALREADY DAMAGED ENOUGH TO CAUSE THE OIL SUPPLY HOSE TO THE TURBO TO BE DAMAGED.

TL*THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT HEARD AN EXTREMELY LOUD KNOCKING SOUND WHENEVER HE STARTED THE VEHICLE. THE KNOCKING NOISE WAS NOT PRESENT WHILE THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIMING BELT AND OTHER COMPONENTS WERE REPLACED AT THE HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

MINI COOPER POWER STEERING PROBLEMS (2007 AND 2008 MODELS) - I NOTICED THE REPORTS ON POWER STEERING. I HAVE LEASED 2 MINIS AND FOUND THAT THIS WAS A PROBLEM WHEN TRYING TO PARALLEL PARK IN NEW YORK CITY. WHEN TRYING TO FIT INTO A SMALL SPACE--WHICH REQUIRES LOTS OF TWISTS, TURNS OF THE STEERING WHEEL REPEATEDLY UNTIL CAR IS SQUEEZED IN--THE POWER STEERING ON BOTH YEARS OF BOTH CARS THAT I HAD--AND THE 2007 I TEST DROVE AT THE DEALER--ALL POPPED OUT. IT SEEMS THAT REPEATED TURNING MAKES THE POWER STEERING TURN OFF. IF YOU WAIT A FEW SECONDS ONCE IT STARTS GETTING HARDER TO TURN, THEN IT WILL LOOSEN UP AGAIN. I ONLY HAD THIS PROBLEM WHEN TRYING TO PARK--SO NOT A DANGEROUS SITUATION, JUST ANNOYING. *TR

2008 MINI COOPER S. THE VEHICLE HAD A COMPLETE ELECTRICAL AND ENGINE FAILURE WITH NO NOTICE. WHILE DRIVING ON INTERSTATE 287 IN NJ WITH ABSOLUTELY NO NOTICE THE CAR LOST TOTAL POWER. EVERY WARNING LIGHT ILLUMINATED ON THE DASH, ALL GAUGES DROPPED TO ZERO, NO POWER WHATSOEVER FROM THE ENGINE, NO WAY TO OPEN WINDOWS OR DOOR LOCKS AS THEIR WAS A COMPLETE AND TOTAL ELECTRICAL AND MECHANICAL FAILURE OF THIS VEHICLE - THERE WAS ABSOLUTELY NO NOTICE. ONE MOMENT THE VEHICLE WAS OPERATING NORMALLY AND THE NEXT I HAD COMPLETE AND TOTAL MECHANICAL, ENGINE AND ELECTRICAL FAILURE RENDERING THE CAR DISABLED AND WITHOUT POWER IN THE MIDDLE LANE OF INTERSTATE 287 SOUTH IN MORRISTOWN NJ. VEHICLE BROUGHT TO MINI DEALER; VEHICLE THERE FOR ALMOST 2 WEEKS-SUPPOSEDLY "FIXED". THE SAME PROBLEM HAPPENED A SECOND TIME WITHIN 100 MILES OF THAT FIRST SERVICE. VEHICLE BROUGHT TO MINI DEALER AGAIN. HAPPENED A THIRD TIME FOR THE SERVICE TECHNICIAN WHILE HE DROVE THE CAR HOME FROM PRINCETON TO PA. VEHICLE WAS AT MINI FOR ANOTHER 2 AND ONE HALF WEEKS. NOW THEY SAY IT IS FIXED AND I DO NOT FEEL CONFIDENT THEY ARE CORRECT. THIS PROBLEM IS WITHOUT WARNING AND LEAVES THE VEHICLE PERMANENTLY DISABLED IN A TOTAL AND COMPLETE WAY THAT CAN LEAD TO SERIOUS INJURY OR DEATH FOR THE OCCUPANTS. MINI CUSTOMER SERVICE WAS ABHORRENT. THEY WOULD NOT RETURN CALLS AND STALLED TIME AND AGAIN WHEN ASKED TO REPURCHASE THIS VEHICLE WHICH IS CLEARLY UNSAFE. THEY WILL DO NOTHING. THE NHTSA MUST INVESTIGATE. THE ONLY PART THEY TELL ME IS WRONG IS THE FOOTWELL MODULE BUT WILL BE NO MORE SPECIFIC. MINI MUST BE HELD ACCOUNTABLE FOR THIS DEFECT AND FAILURE; THIS IS OF VERY SERIOUS NATURE. AGAIN, THE CAR COMPLETELY FAILS-EVERYTHING-ENGINE, ELECTRICAL, ALL POWER YOU CAN NOT OPEN DOOR LOCKS, WINDOWS OR THE REAR HATCH. THE ENGINE LOSSES ALL POWER. PLEASE INVESTIGATE. *TR

LEAVING FROM WORK AROUND 5:00 PM (CAR HAD BEEN IN THE PARKING LOT SINCE 7:20 AM), I DROVE FOR A MILE OR LESS WHEN AT A RED LIGHT THE CAR BY MY SIDE TOLD ME ABOUT SMOKE COMING FROM THE UNDER THE HOOD. I DROVE TO THE CLOSET PARKING LOT, OPENED THE HOOD (THERE WAS A LOT OF SMOKE) AND I COULD SEE 2 WIRES RED HOT. I WENT TO TRY TO GET A FIRE EXTINGUISHER AND LUCKILY AND AMBULANCE ON DUTY (COULD NOT HELP ME BECAUSE HE HAD A PATIENT) GAVE ME A SMALL BOTTLE OF WATER. WHEN I RETURNED TO THE CAR WITH THE WATER THERE WERE FLAMES ABOUT 10" TALL ON A SMALL AREA, ALREADY TOUCHING THE PIPES THE COME OUT OF THE TURBO (PIPES THAT BRING AIR INTO TURBO AND OUT TO THE INTERCOOLER) AND WITH THE 500ML BOTTLE OF WATER I WAS ABLE TO PUT IT OFF. DALER (MINI OF STERLING) REPAIRED THE VEHICLE FOR FREE (CAR IS UNDER WARRANTY). DEALER FOUND THAT THE AUXILIARY WATER PUMP SHORTED, AND THIS MUST HAVE CAUSE THE WIRES TO OVERHEAT. DEALER REPLACED AUXILIARY WATER PUMP AND WIRES AND PARTS THAT BURNED. I SPOKE WITH THE DEALER AND THEN WITH MINI USA, BOTH REFUSED TO CHANGE ENGINEERING TO PREVENT A FUTURE FIRE IN CASE AUXILIARY WATER PUMP HAS A SHORT-CIRCUIT AGAIN. *TR UPDATED 1/27/2012 *LN *TR

SUNROOF SHATTERED WHILE DRIVING ON HIGHWAY. NOTHING HITTING THE SUNROOF, JUST SHATTERED WITH GLASS FALLING INTO THE BACK SEAT. *TR

MY 2008 MINI COOPER S, WHEN COLD, OFTEN STARTS UP WITH A TREMENDOUS AMOUNT OF RATTLING FROM THE ENGINE. SO MUCH SO THAT IT SOUNDS LIKE A DIESEL (BUT ITS NOT A DIESEL MOTOR). NUMEROUS ONLINE FORUMS HAVE DOCUMENTED THIS PROBLEM, INCLUDING SOME COMPLETE ENGINE FAILURES. IT IS A VERY EXPENSIVE PROBLEM TO FIX AND I WOULD LIKE MINI TO ISSUE A RECALL TO PERMANENTLY FIX THE PROBLEM AND TO HAVE AN UNLIMITED WARRANTY ON THIS SPECIFIC PROBLEM. THE DEALERSHIP HAS BEEN "UNABLE TO DUPLICATE" THIS SOUND AND THEREFORE REFUSES TO PROVIDE THE FIX FOR IT. *TR

2008 MINI COOPER S CLUTCH FAILURE #1 @ APPROXIMATELY 23K #2 CLUTCH FAILURE @ 36K IN BOTH CASES IT LEFT THE DRIVER STRANDED IN THE MIDDLE OF TRAFFIC AND NEEDING A TOW TO THE DEALERSHIP! *TR

MY 2008 MINI COOPER S, WHEN COLD, OFTEN STARTS UP WITH A TREMENDOUS AMOUNT OF RATTLING FROM THE ENGINE. SO MUCH SO THAT IT SOUNDS LIKE A DIESEL (BUT ITS NOT A DIESEL MOTOR). NUMEROUS ONLINE FORUMS HAVE DOCUMENTED THIS PROBLEM, INCLUDING SOME COMPLETE ENGINE FAILURES. IT IS A VERY EXPENSIVE PROBLEM TO FIX AND I WOULD LIKE MINI TO ISSUE A RECALL TO PERMANENTLY FIX THE PROBLEM AND TO HAVE AN UNLIMITED WARRANTY ON THIS SPECIFIC PROBLEM. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) KUMHO TIRE USA.,INCORPORATED AND DISCOUNT TIRE, COMPANY ON 12-18-2009 [XXX] DAUGHTER OF [XXX] PURCHASED TWO TIRES FROM DISCOUNT TIRE COMPANY LOCATED AT 2930 GEORGEBUSBEE PARKWAY NW, KENNESAW GA 30144 SO SHE WOULD HAVE SAFE DRIVING FROM ATLANTA, GEORGIA TO HOUSTON, TEXAS DURING CHRISTMAS AND PAM TOOK A FLIGHT OUT TO ATLANTA SO [XXX] WOULD HAVE SOMEBODY TO DRIVE BACK TO HOUSTON WITH AND SHARE THE DRIVING. THE TIRES PURCHASED WERE TWO RUN FLAT 205/45R-17 84V XL RF KUM ECSTA VR SPT KU31 BSW @ 169.00 PER TIRE. INVOICE TICKET 3311383 PHONE# 678-797-0447 SO [XXX] ARE DRIVING FROM ATLANTA TO HOUSTON ON I-20 INTERSTATE HIGHWAY, WHEN IN TUSCALOOSA, ALABAMA THE KUMHO TIRE EXPLODES AND PAM BARNWELL IS DRIVING TRYING EVERYTHING TO MAINTAIN CONTROL OF THE MINI COOPER NOW THE FRONT LEFT TIRE IS NOW JUST A RIM AND WITH RIM DAMAGE. [XXX] ARE SHAKEN AND FRIGHTENED BUT UNHARMED ONLY BECAUSE PAM IS MORE EXPERIENCED DRIVER. SO WE HAVE FILED CLAIMS WITH BOTH KUMHO AND DISCOUNT TIRE AND BEEN DENIED REPLACEMENT AND OR REFUND! THERE IS TOWING CHARGES, HOTEL CHARGES, RIM REPLACEMENT CHARGES, TIRE REPLACEMENT AND LABOR CHARGES THAT [XXX] INCURRED. TWO ALABAMA STATE TROOPERS WERE ON THE SCENE AND COULD NOT BELIEVE THE TIRE WAS BRAND NEW AND THE DAMAGE DONE TO THE TIRE AND RIM. THEIR NAMES ARE MOORE AND ROGERS. WILLIAM SULCA WITH KUMHO TIRE USA CLAIM DEPARTMENT 800-445-8646 EXT 358 DENIED OUR CLAIM AND HAS NOT RETURNED THE TIRE WE SENT TO HIM FOR THEIR DETERMINATION EVEN THOUGH WE REQUESTED THE TIRE BE RETURNED. WE HAVE PICTURES! *TR