2003 MINI COOPER Complaints

COMPLETE AND INSTANT POWER STEERING FAILURE WITH NO WARNING OF ANY KIND. REQUIRED CONSIDERABLE ARM STRENGTH TO CONTROL VEHICLE. *TR

PURCHASED 2003 MINI COOPER IN 3/03 AT MINI STERLING IN VA. MOVED TO PA, SERVICING CAR UNDER WARRANTY AT THE NEAREST DEALERSHIP, OTTO'S MINI IN WEST CHESTER (50 MI AWAY). MINOR ISSUES CORRECTED UNDER WARRANTY, WHICH EXPIRED IN LATE 2005. IN JULY 2007, AT 78,000 MILES, WHILE DRIVING ON LOCAL EXPRESSWAY CAR SUDDENLY LOST ABILITY TO DRIVE IN GEAR AND I PULLED OVER (LUCKILY SAFE - TRAFFIC WAS MOVING AT 60-70 MPH). ENGINE RAN BUT CAR WOULD NOT GO INTO GEAR. ALL SIGNS POINTED TO MAJOR TRANSMISSION PROBLEM. CAR TOWED TO TRANSMISSION SHOP IN YORK (NEAREST RECOMMENDED SHOP) WHO CONFIRMED TRANSMISSION ISSUE. CALLED MINI OF TOWSON (NEAREST DEALER) FOR QUOTE ON REPLACING TRANSMISSION - IT WAS $7800! CAR WAS ONLY WORTH $12,000-$13,000 AT THAT TIME - REPAIR WAS OVER 50% OF CAR VALUE. LOCAL SHOP TRIED FIX IT WITH REBUILT TRANSMISSION. TURNED INTO 7 MONTH NIGHTMARE AS MULTIPLE REBUILT TRANSMISSIONS DIDN'T WORK DUE TO COMPUTER CODE ISSUES, SO CAR TOWED TO MINI OF TOWSON TWICE TO SEE IF THEY COULD CORRECT ISSUES, BUT EACH TIME DEALER ONLY OFFERED TO FIX WITH NEW TRANSMISSION FROM THEM AT $7800. TRIED TRADING CAR TO THEM FOR NEW MINI, BUT THEY ONLY OFFERED ME $4000 FOR THE CAR, SAYING THEIR COST TO FIX WAS STILL $6000. LOCAL SHOP FINALLY GAVE UP, REFUNDING MY DEPOSIT AND RETURNING CAR WITH REBUILT TRANSMISSION THAT WILL ONLY DRIVES IN LOW GEAR AT 20 MPH. NOW HAVE MINI IN MY GARAGE (WITH BALANCE ON CAR LOAN) THAT SHOULD BE WORTH $10,000 BUT IS UNUSABLE. MINI IS REFUSING TO DO ANYTHING ABOUT THIS DESIGN FLAW (NEW CARS HAVE DIFFERENT TRANSMISSION), WHICH IS UNSAFE AT ANY SPEED, AS THEY SAY. NETSCAPE SHOULD ORDER RECALL OF THESE CARS AND REPAIR AT MINE'S COST. I HAVE INFORMED MY CONGRESSMAN BROTHER ABOUT THIS ISSUE (HE SITS ON HOUSE TRANSPORTATION COMMITTEE) - HE IS AWAITING WORD ON HOW NETSCAPE AND MINI RESPOND TO MY COMPLAINT (OBVIOUSLY SHARED MY MANY OTHERS). THANK YOU. *TR

PURCHASED 2002 MINI COOPER IN 3/03 AT MINI STERLING IN VA. MOVED TO PA, SERVICING CAR UNDER WARRANTY AT THE NEAREST DEALERSHIP, OTTO'S MINI IN WEST CHESTER (50 MI AWAY). MINOR ISSUES CORRECTED UNDER WARRANTY, WHICH EXPIRED IN LATE 2005. IN JULY 2007, AT 78,000 MILES, WHILE DRIVING ON LOCAL EXPRESSWAY CAR SUDDENLY LOST ABILITY TO DRIVE IN GEAR AND I PULLED OVER (LUCKILY SAFE - TRAFFIC WAS MOVING AT 60-70 MPH). ENGINE RAN BUT CAR WOULD NOT GO INTO GEAR. ALL SIGNS POINTED TO MAJOR TRANSMISSION PROBLEM. CAR TOWED TO TRANSMISSION SHOP IN YORK (NEAREST RECOMMENDED SHOP) WHO CONFIRMED TRANSMISSION ISSUE. CALLED MINI OF TOWSON (NEAREST DEALER) FOR QUOTE ON REPLACING TRANSMISSION - IT WAS $7800! CAR WAS ONLY WORTH $12,000-$13,000 AT THAT TIME - REPAIR WAS OVER 50% OF CAR VALUE. LOCAL SHOP TRIED FIX IT WITH REBUILT TRANSMISSION. TURNED INTO 7 MONTH NIGHTMARE AS MULTIPLE REBUILT TRANSMISSIONS DIDN'T WORK DUE TO COMPUTER CODE ISSUES, SO CAR TOWED TO MINI OF TOWSON TWICE TO SEE IF THEY COULD CORRECT ISSUES, BUT EACH TIME DEALER ONLY OFFERED TO FIX WITH NEW TRANSMISSION FROM THEM AT $7800. TRIED TRADING CAR TO THEM FOR NEW MINI, BUT THEY ONLY OFFERED ME $4000 FOR THE CAR, SAYING THEIR COST TO FIX WAS STILL $6000. LOCAL SHOP FINALLY GAVE UP, REFUNDING MY DEPOSIT AND RETURNING CAR WITH REBUILT TRANSMISSION THAT WILL ONLY DRIVES IN LOW GEAR AT 20 MPH. NOW HAVE MINI IN MY GARAGE (WITH BALANCE ON CAR LOAN) THAT SHOULD BE WORTH $10,000 BUT IS UNUSABLE. MINI IS REFUSING TO DO ANYTHING ABOUT THIS DESIGN FLAW (NEW CARS HAVE DIFFERENT TRANSMISSION), WHICH IS UNSAFE AT ANY SPEED, AS THEY SAY. NTSB SHOULD ORDER RECALL OF THESE CARS AND REPAIR AT MINI'S COST. I HAVE INFORMED MY CONGRESSMAN BROTHER ABOUT THIS ISSUE (HE SITS ON HOUSE TRANSPIRATION COMMITTEE) - HE IS AWAITING WORD ON HOW NTSB AND MINI RESPOND TO MY COMPLAINT (OBVIOUSLY SHARED MY MANY OTHERS). THANK YOU. *TR

2003 MINI COOPER, TRANSMISSION PROBLEMS. DEALERS STATES IT WOULD COST SEVEN THOUSAND DOLLARS TO REPLACE AND FIX. WITH THE CAR ONLY WORTH DOUBLE THAN THAT IT IS AN SHAMEFUL ACT ON MINI FOR DOING THIS TO CUSTOMERS. SOUNDS OF RATTLING AND TRANSMISSION SLIPPING, DEALER STATES IT IS A REGULAR PROBLEM WITH THE COOPER BUT THERE IS NO RECALL OF ANY SORT. *TR

I BOUGHT THIS VEHICLE USED IN MARCH 2008. LUCKILY IN MASSACHUSETTS THEY HAVE A LAW REQUIRING WARRANTIES FOR ALL USED CARS FOR X NUMBER OF MILES/MONTHS DEPENDING ON MILEAGE AT TIME OF SALE AND ALL THAT. I HAVE ALREADY HAD THE MUFFLER RE-WELDED INTO PLACE WHERE ITS MOUNTS FAILED. THE ONLY REASON IT DIDN'T FALL OFF IS BECAUSE MINI INCLUDED A SAFETY "CATCH" BAR FOR WHEN/IF THIS HAPPENS. BUT MY BIG PROBLEM NOW IS THAT THE POWER STEERING PUMP HAS GONE OUT; IT HAPPENED VERY SUDDENLY. THE REPAIR COULD BE DONE OUTSIDE OF THE DEALERSHIP BUT I'M AFRAID TO TAKE A GERMAN MADE MACHINE OF THIS QUALITY TO A CHOP-SHOP AND HOPE THEY CAN GET IT DONE. I CALLED A VW DEALERSHIP WHERE I BOUGHT IT AND THEY SAID THEY WERE UNSURE THEY KNEW HOW TO DO THE REPAIR. *SHIVER* MINI IN BOSTON WANTS $900-1000.00 TO DO THE REPAIR AS THE PART IS ABOUT $800 AND THE TIME INVOLVED WILL BE ABOUT 2 HOURS AT $125 PER HOUR. PRAY FOR ME, PLEASE! *TR

THE POWER STEERING SUDDENLY WENT OUT ON FRIDAY, JUNE 27, 2008 CAUSING DIFFICULTY IN STEERING AND NEARLY CAUSING AN ACCIDENT. AS I TURNED INTO MY HOME DRIVEWAY. UPON TOWING THE VEHICLE TO CREVIER AUTO IN SANTA ANA, CALIFORNIA ON FRIDAY AFTERNOON/EVENING, CREVIER WAS UNABLE TO LOCATE THE VEHICLE. ON MONDAY, JUNE 30, AFTER MUCH CONSTERNATION, CREVIER FINALLY LOCATED THE VEHICLE AS THEY HAD IT ON THEIR PREMISES SINCE THE PREVIOUS FRIDAY. TUESDAY, JULY 1, A SERVICE TECHNICIAN NOTIFIED ME THAT THE POWER STEERING PUMP HAD GONE OUT ON THE 2003 MINI COOPER S. THE VEHICLE HAS LESS THAN 50,000 MILES ON IT AND HAS BEEN DRIVEN GENTLY THROUGHOUT ITS LIFETIME. *TR

1. THE MALFUNCTION HAPPENS SPONTANEOUSLY 2. THE POWER STEERING PUMP MALFUNCTIONS AND CAUSES THE STEERING WHEEL TO BE STIFF PLACING ME OR ANYONE ELSE DRIVING/ON THE ROAD IN DANGER DUE TO THE RELUCTANCE OF THE WHEEL TO TURN. 3. THE DEALERSHIP OFFERED NO MONETARY SUPPORT BUT INSTEAD TOLD ME THERE WAS NOTHING I COULD DO ABOUT IT BUT TO REPLACE IT AND ATTEMPTED TO CHARGE ME $1000 DOLLARS IN CASH. INSTEAD I TOOK THE CAR TO AN INDEPENDENT MECHANIC AND WAS CHARGED $700. A RIDICULOUS PRICE TO PAY FOR MY SAFETY. *TR

TL*THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING 40 MPH IN FIRST GEAR, THE TRANSMISSION BEGAN TO RANDOMLY MAKE WHIRLING NOISES. HE TOOK THE VEHICLE TO THE MECHANIC AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THEY DID NOT EXPLAIN WHAT CAUSED THE FAILURE. THE VEHICLE IS CURRENTLY REPAIRED AND A NEW TRANSMISSION WAS INSTALLED. THE CONTACT BELIEVES THAT A TRANSMISSION SHOULD NOT HAVE TO BE REPAIRED WITHIN FIVE YEARS. THE FAILURE MILEAGE WAS 34,000.

WHILE DRIVING THE CAR TO THE DEALERSHIP FOR SERVICE I HEARD A LOUD NOISE AND FELT A SHUTTER, THEN A LOSS OF POWER AND SMOKE TO THE REAR OF THE CAR. I TURNED MOTOR OFF AND COASTED TO THE SIDE OF THE ROAD TO MAKE SURE EVERYTHING WAS OK. ONCE STOPPED, I TRIED TO RESTART THE CAR. SAW MORE SMOKE AND SPARKS FROM THE TAIL PIPE. I THEN SAT AND STARTED TO CALL A TOW TRUCK, WHEN I NOTICED FLAMES COMING FROM THE HOOD SCOOP. I POPPED THE HOOD AND UPON OPENING IT, NOTICED A FIRE AT THE FRONT OF THE MOTOR, DIRECTLY IN FRONT OF THE SUPERCHARGER. I WAS UNABLE TO PUT OUT THE FLAME, SO I CALL 911 AND THE FIRE DEPARTMENT WAS ON SITE TO PUT OUT THE FIRE IN A FEW MINUTES, BUT BY THEN THE ENTIRE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. ALLSTATE CALLED IT A TOTAL LOSS. *TR

I WAS DRIVING HOME FROM WORK AND THE MINI COOPER WOULD NOT ACCELERATE ANY LONGER. FORTUNATELY, I WAS ABOUT A MILE AWAY FROM HOME AND CALLED FOR HELP. WE HAD TO PUSH THE CAR ALL THE WAY HOME. COME TO FIND OUT, MANY PEOPLE HAVE BEEN HAVING THE SAME PROBLEM WITH THE MINI COOPER TRANSMISSION. THEY NOTED SOMETHING ABOUT THE CVT TRANSMISSION THAT MINI TRIED EXPERIMENTING WITH. I'VE READ MANY STORIES WHERE MINI CARS JUST STOPPED IN THE MIDDLE OF THE HIGHWAY. MANY MINI TRANSMISSIONS HAVE BEEN GIVING OUT AROUND 70,000 TO 80,000 MILES WHICH IS UNORTHODOX FOR A TRANSMISSION. THE COST TO REPLACE THE TRANSMISSION WAS APPROX 8,000. *TR