2016 MINI COOPER Complaints

TL* THE CONTACT CALLED ON BEHALF OF HER SON WHO OWNED A 2016 MINI COOPER S. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE DRIVER'S SIDE DOOR SENDING THE VEHICLE 10-15 FEET HEAD-ON INTO A TREE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT HER SON SUSTAINED A DISLOCATED RIGHT ANKLE, THE RIGHT HEEL WAS FRACTURED IN 5 PLACES, THE L3 AND L5 VERTEBRAE WERE FRACTURED, HIS LEFT COLLAR BONE WAS FRACTURED REQUIRING EXTENSIVE MEDICAL ATTENTION AND SURGERY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FROM THE SCENE TO A TOW LOT. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 43,500. ## VIN PASSED ## MINI 2016 ##

TL* THE CONTACT OWNED 2016 MINI COOPER S. CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 40 MPH, WITHOUT WARNING AN SMOKE APPEARED ON THE FRONT PASSENGER SIDE UNDER THE HOOD. THE CONTACT STATED HIS WIFE PULLED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE BEFORE THE WHOLE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE LOT AND DEEMED A TOTALED LOST. THE MANUFACTURER WAS CONTACTED AND SENT A FIELD INSPECTOR WHOM COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER MOTOR CITY MINI (29929 TELEGRAPH RD. SOUTHFIELD, MI 48034) WAS CONTACTED AND INFORMED THE CONTACT THAT FIRE WAS NOT COVERED UNDER THE WARRANTY. THE DEALER DID NOT INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMANT 41,000.

WAS IN A SIGNIFICANT MOTOR VEHICLE ACCIDENT ON 2.18.20. DRIVING ON US-98WEST 2016 MINI COOPER 4DOOR WHEN LARGE CHEVY2500 PICKUP TRUCK STOPPED SUDDENLY IN FRONT OF ME. I WAS TRAVELING AT ABOUT 45-50MPH. I WAS WEARING MY SEATBELT. I SLAMMED ON BRAKES BUT MADE FULL CONTACT WITH BACK OF TRUCK, I WAS SLAMMED INTO THE WINDSHIELD AND STEERING COLUMN. SEATBELT FAILED- AIRBAG FAILED! MINI COOPER WAS DETERMINED A TOTAL LOSS BY INSURANCE COMPANY. I SUFFERED A CONCUSSION, FRACTURED STERNUM, TWO FRACTURED VERTEBRAE IN MY NECK - C7 AND T1.

TL* THE CONTACT OWNS A 2016 MINI COOPER S. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED ON A HILL OF A DRIVEWAY, FIFTEEN MINUTES LATER THE VEHICLE SHIFTED OUT OF PARK AND ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED THROUGH THE CONTACT'S GARAGE DOOR. THERE WAS NO POLICE REPORT FILED AND NO INJURIES REPORTED. THE VEHICLE WAS PARKED WITH THE EMERGENCY BRAKE APPLIED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 MINI COOPER S. WHILE DRIVING 35 MPH, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. ALSO, THE INSTRUMENT PANEL ALERTED THE CONTACT TO SHUT OFF THE ENGINE. THE CONTACT STATED THAT THE OIL DIPSTICK SHOWED THAT THERE WAS NO OIL IN THE ENGINE. THE VEHICLE WAS TOWED TO MINI OF FT. MYERS (LOCATED AT 13880 S TAMIAMI TRAIL, FORT MYERS, FL 33908, (239) 205-7816) WHERE IT WAS DETERMINED THAT THE OIL CONSUMPTION WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

REAR BRAKE LIGHTS..IT COMES WITH 3 SMALL BRAKE LIGHTS ...TWO ON BUMPER & ONE ON TOP SCOOP, ALL RELATIVELY SMALL. THE MAIN TWO ARE MUCH BIGGER BUT ARE ONLY USED FOR DRIVING LIGHTS & TURN SIGNAL. 'IT MAKES NO SENSE '. THIS NEEDS TO BE CORRECTED, RIGHT ?

BRAKE PEDAL AT SAME LEVEL AS GAS PEDAL AT TIMES ( THEY ARE CLOSE TOGETHER) MY SHOE ON THE BRAKE ALSO HITS THE GAS TO EXCELLERATE PRESSING JARRED IN A PANIC WILL STOP THE CAR AND I WILL PUT IT IN NEUTRAL CITY STREET OR HI-WAY IN MOTION

DRIVETRAIN MALFUNCTION LIGHT FLASHES FOR A FEW SECONDS AND THEN GOES AWAY. DRIVING ON I-85 S JUNE 5, 2017 WARNING APPEARED FOR A FEW SECONDS THEN DISAPPEARED.

I PURCHASED THIS MINI COOPER S ON MARCH 16, 2016 AND IT HAD 47,282 MILES ON IT. I ALSO BOUGHT A LIMITED 90 DAY WARRANTY OFFERED BY BUDDY'S AUTO SALES OF SPRINGFIELD, MO. I TRAILERED THE CAR TO PHOENIX WHERE MY SON WAS TO ATTEND A MOTORCYCLE MECHANIC SCHOOL IN OCTOBER. ON OCTOBER 07, 2016 WE UNLOADED IT FROM THE TRAILER AND PARKED IT AT A HOTEL. THE NEXT MORNING MY SON (A CERTIFIED MECHANIC) WENT OUTSIDE TO CHECK ON THE CAR AND THE BRAKE LIGHT WAS ON. ASSUMING SOMEONE WAS IN THE CAR, HE RAN TO IT AND FOUND THAT IT WAS FULL OF SMOKE AND SMELLED OF MELTING WIRES/METAL. HE GOT A PAIR OF PLIERS FROM THE HOTEL AND UNHOOKED THE BATTERY BEFORE THE CAR COULD BURN ITSELF TO THE GROUND. AS SOON AS WE COULD GET A DEALERSHIP ON THE PHONE, WE HAD IT TOWED THERE. THEY INFORMED ME THAT THERE WAS A LARGE RECALL ON BMW POWER STEERING PUMPS AND THEY LOOKED IT UP TO SEE IF MINE WOULD BE COVERED. IT WASN'T. IT COST $3,823.22 TO GET THE CAR BACK AND THEY HAD THE VEHICLE UNTIL OCTOBER 14, 2016, CAUSING ME TO MISS MY FLIGHT HOME. IF THIS IS A WIDE-SPREAD PROBLEM, WHY WASN'T MY MINI COVERED? AFTER HAVING THE POWER STEERING PUMP REPLACED ON MY MINI COOPER S AND FINALLY RECEIVING THE CAR BACK AFTER A WEEK, I DROVE IT FROM TEMPE TO PHOENIX WHERE I WAS STAYING AND HEARD A LOUD POP NOISE AS SOON AS I GOT IT HOME. THERE WAS SMOKE COMING OUT FROM UNDER THE HOOD AND THE CAR WOULDN'T STEER. I CALLED THE DEALERSHIP WHERE I HAD JUST HAD IT REPAIRED AND THEY SAID THAT I WOULD ONCE AGAIN HAVE TO PAY THE TOW BILL TO GET IT BACK TO THEM BUT THAT IF THEY FOUND THAT IT WAS THEIR FAULT FOR NOT FIXING SOMETHING, THEY WOULD REIMBURSE ME FOR THE TOW BILL. AFTER RECEIVING THE CAR FOR THE SECOND TIME, THEY CLAIMED THAT THE POWER STEERING HOSE WAS AN UNRELATED PROBLEM TO THE POWER STEERING PUMP. I HAD TO PAY THE TOW BILL AS WELL AS THE REPAIR BILL.

SEAT BELT ON DRIVER SIDE OF THE CONVERTIBLE WAS ROLLING UP ON ONE SIDE AND NOT PROVIDING ADEQUATE SAFE RESTRAINT. WAS TOLD BY DEALERSHIP THAT I WAS PULLING THE SEAT BELT OUT WITH MY LEFT HAND AND SITTING TOO CLOSE AND THAT I SHOULD BE PULLING THE SEAT BELT OUT WITH MY RIGHT HAND. OWNERS MANUAL DID NOT PROVIDE THIS INFORMATION. CONTACT WITH BMW OF NORTH AMERICA DID NOT RESOLVE ISSUE. WHEN I TOLD THE DEALERSHIP SERVICE PERSON THAT THIS WAS A DESIGN FLAW IF YOU CAN ONLY USE ONE HAND TO PULL THE SEAT BELT AND SIT A CERTAIN WAY, SHE AGREED THAT IT WAS. I TOLD BMW THE SAME WHEN I SPOKE TO THEM TODAY AND TOLD THEM I WAS FILING A FORMAL COMPLAINT WITH THE NHTSA ABOUT THE SEAT BELT DESIGN.