2003 MINI COOPER Complaints

POWER STEERING FAILURE AND SOON AFTER ELECTRICAL SMELLING SMOKE STARTED TO COME OUT FROM UNDER THE HOOD. UPON INSPECTION AT THE DEALERSHIP SOME OF THE WIRES HAD MELTED AND THE POWER STERRING MOTOR WAS BURNT OUT.

MY CAR WAS BROUGHT INTO THE DEALERSHIP FOR AN OIL CHANGE AND REAR BRAKE REPAIR ON TUESDAY (JUNE 26, 2007). WEDNESDAY EVENING (JUNE 27, 2007) THE CAR WAS DRIVEN 15 MINUTES, PARKED FOR ALMOST AN HOUR, THEN DRIVEN A MERE 30 SECONDS TO CHANGE TO A DIFFERENT PARKING SPOT. WALKED AWAY FOR A MINUTE AND NOTICED SMOKE COMING FROM THE FRONT OF THE CAR. UPON OPENING THE BONNET, THERE WAS FLAMES COMING FROM THE UNDERSIDE OF THE ENGINE. THE FIRST ATTEMPT AT USING A FIRE EXTINGUISHER TEMPORARILY PUT OUT THE FIRE, THEN IT RE-IGNITED WHICH THE FIRE DEPARTMENT WAS THEN CALLED TO PUT IT OUT SAFELY. THE CAR WAS BROUGHT THE NEXT MORNING (JUNE 28, 2007) TO THE DEALERSHIP AND WAS NOT LOOKED AT UNTIL THE NEXT DAY (JUNE 29, 2009). THE DIAGNOSIS WAS THE STEERING PUMP FAILED, UPON WHICH IT OVERHEATS CAUSING THE FIRE. THE FIRE THEN DAMAGED THE LOOM (HARNESS, OR MAIN WIRING FOR THE VEHICLE), WHICH ALSO RUINED THE BATTERY. PRIOR TO THE FIRE, THERE WERE NO SIGNS THAT THE STEERING WAS FAILING, NOR ANY INDICATION THAT THERE WAS ANY OTHER POSSIBLE ELECTRICAL PROBLEMS. CAR MILEAGE WAS AT 65,500 AT THE TIME IT WAS BROUGHT TO THE DEALER, AND ABOUT 65,525 MILES AT THE TIME OF THE INCIDENT. NOTHING WILL BE DONE UNTIL THE INSURANCE AGENTS FROM BOTH THE CONSUMER AND DEALERSHIP ASSESS THE DAMAGES. *TR

TL-CALLER OWNS A 2003 BMW MINI COOPER. CURRENT MILEAGE 104650. FAILURE MILEAGE 99330. WHILE GOING AROUND A TURN AT 40 MPH, IT BECAME HARD TO TURN THE CAR AND HE KNEW THAT THE POWER STEERING HAD FAILED AND HE DROVE THE CAR COME. HE PURCHASED THE REPLACEMENT PART FROM THE DEALER AND INSTALLED IT. WEATHER WAS DRY. TEMPERATURE WAS APPROXIMATELY 30 DEGREES. KTF THE CONSUMER STATED BOTH FAILURES WERE AAT THE ELECTRICAL CONNECTOR. WATER ENTERED THE CONNECTOR WHICH CAUSED CORROSION AND A THEN A SHORT. THE TERMINAL WOULD THEN BREK OFF CAUSING THE PUMP TO FAIL. UPDATED 06/08/07. *JB

DRIVING NORMALLY, NOTICED THAT THE POWER STEERING WAS NOT WORKING. THE CAR WAS VERY DIFFICULT TO STEER. PARKED CAR AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. LOOKED UNDER HOOD, NOTICED SMOKE GETTING WORSE, SO I DROVE THE CAR UP TO STREET LEVEL FROM GARAGE. LOOKED UNDER HOOD AND THERE WAS A SMALL FIRE STARTING AT THE LOWER REAR OF THE ENGINE. I WAS ABLE TO USE FIRE EXTINGUISHERS TO PUT OUT THE FIRE JUST AS THE FIRE DEPARTMENT ARRIVED. HAD CAR TOWED TO THE DEALER. THE INITIAL DIAGNOSIS WAS THAT THERE WAS A STUCK RELAY IN THE POWER STEERING UNIT, CAUSING IT TO OVERHEAT. A WIRING HARNESS ON OR NEAR THE POWER STEERING UNIT WAS DAMAGED BY THE HEAT AND SHORTED SOME WIRING, CAUSING THE FIRE. THE FIRE WAS LOCALIZED TO THE ENGINE COMPARTMENT. CAR IS CURRENTLY BEING REPAIRED AT THE DEALER. *JB

2003 MINI COOPER S I DROVE TO WORK AS ON ANY OTHER DAY AND PULLED INTO MY USUAL PARKING SPOT. ABOUT 10 MINUTES LATER MY CAR ALARM WENT OFF. WHEN I WENT OUTSIDE TO CHECK, ALL THE ELECTRICAL SYSTEMS WERE GOING NUTS - DOOR LOCKS, LIGHTS, THE ALARM, ETC. I SAW A LITTLE BIT OF SMOKE COMING FROM UNDER THE HOOD. I POPPED THE HOOD AND BOOT, PULLED OUT MY FIRE EXTINGUISHER, BUT DIDN'T SEE FLAMES. I SMELLED ELECTRICAL FIRE, AND SAW A WHISP OF SMOKE BUT THAT WAS IT. I EMPTIED THE BOOT AND TRIED TO DISCONNECT THE BATTERY (I HEARD SOMETHING 'WHIRRING' AND REALIZED THAT THE ELECTRICAL SYSTEM WAS OBVIOUSLY MALFUNCTIONING.) I COULDN'T DISCONNECT IT MANUALLY SO I LEFT IT AND CHECKED THE ENGINE BAY AGAIN. STILL NO FLAME, BUT MORE SMOKE. I RAN INSIDE AND ASKED A CO-WORKER TO CALL THE FIRE DEPARTMENT. THEN GRABBED MY PHONE AND RAN BACK OUT. ANOTHER CO-WORKER CAME OUT WITH ME AND HELPED ME GET THE FIRE EXTINGUISHER WORKING; NOW WE COULD SEE SOME SMALL FLAMES COMING FROM BELOW THE AIRBOX. I USED UP THE EXTINGUISHER BUT THERE WAS STILL A LITTLE FIRE. FORTUNATELY IT WORKED ITSELF OUT... THEN THE FIRE DEPARTMENT SHOWED UP. THEY DISCONNECTED MY BATTERY AND HAD A LOOK. THEY SAID THAT USING THE EXTINGUISHER DEFINITELY KEPT IT FROM SPREADING. THEY FILED A REPORT BUT TO MY KNOWLEDGE THERE WAS NO POLICE REPORT. THE DAMAGE STARTED WITH THE POWER STEERING PUMP IGNITING. THE PUMP WAS REPLACED ALONG WITH SOME WIRING HARNESSES AND A FEW OTHER ASSORTED PARTS. THE ENGINE BAY WAS DETAILED TO GET ALL THE FIRE EXTINGUISHER 'GOO' OUT OF IT. THE CAR HAS BEEN FUNCTIONING NORMALLY FOR ALMOST A YEAR NOW WITH THE NEW PARTS. MORE INFO HERE: HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/SHOWTHREAD.PHP?T=73527. *TR

THE WIRING HARNESS TO THE ELECTRICAL POWER STEERING PUMP AND THE PUMP ITSELF FAILED WITHOUT WARNING. THIS CAUSED AN UNSAFE CONDITION.*AK PHONE INTERVIEW UPDATE (3/23/07): MR. KIRK STARTED HIS VEHICLE AND FOUND THERE WAS NO POWER STEERING. HE CHECKED AND FOUND WHITE SMOKE WAS COMING FROM THE POWER STEERING UNIT. THE DEALER MECHANIC TOLD HIM THE POWER STEERING HARNESS WAS CORRODED AND SHORTED AS SEEN IN OTHER MINI COOPER THAT THEY SERVICED, AND THAT MR. KIRK WAS LUCKY THAT HIS VEHICLE DIDN'T CATCH FIRE.

THE WINDSHIELD OF MY 2003 MINI COOPER S HAD THREE SIGNIFICANT CRACKS AND MULTIPLE CHIPS WITHIN A YEAR OF OWNERSHIP.*AK

PARKED VEHICLE OUTSIDE GROCERY STORE. RETURNED AFTER <5 MINUTES TO FIND SMOKE POURING FROM THE HOOD. OPENED HOOD TO DETERMINE CAUSE AND SMELT ELECTRICAL SMOKE, AND SAW FLAMES COMING FROM UNDER THE ENGINE. DOUSED FLAMES USING A FIRE EXTINGUISHER FROM STORE, AND DISCONNECTED BATTERY. INITIAL DEALER INVESTIGATION INDICATES THAT THE DAMAGE WAS TO THE POWER STEERING PUMP AND WIRING HARNESS. HAD I NOT STOPPED FOR GROCERIES, I WOULD HAVE BEEN UNLIKELY TO NOTICE THE SMOKE/FIRE EARLY ENOUGH TO PREVENT THE LOSS OF THE VEHICLE. INSURANCE AND DEALER ROOT CAUSE INVESTIGATION IS STILL PENDING, BUT AFTER SOME RESEARCH ON THE INTERNET (MOSTLY HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/SHOWTHREAD.PHP?T=73527) I FOUND AT LEAST 10 OTHER INSTANCES OF A FAULT IN THE POWER STEERING PUMP CAUSING FIRES. BMW IS OBVIOUSLY AWARE OF SOME OF THESE PROBLEMS, AS THEY MADE CHANGES TO THE POWER STEERING PUMP AND POWER STEERING FAN WIRING HARNESS IN 04 MODELS ON. IT SEEMS TO ME THAT THERE IS A SYSTEMATIC PROBLEM WITH THE POWER STEERING PUMP ON MINIS. NO FUSE BLEW, AND TO HAVE AN ELECTRICAL COMPONENT RUN TO THE POINT WHERE IS COMBUSTS, WITHOUT ANY FUSE OR THERMAL FUSE PROTECTION SEEMS A GROSS DESIGN DEFICIENCY TO ME. *NM

TL*- THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH ON 12-28-06 WHILE DRIVING AT 55 MPH, AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S VEHICLE WAS HIT ON THE DRIVER'S SIDE, THE CAR THEN SPUN, AND HIT THE GUARD RAIL HEAD ON AND WENT INTO THE LEFT LANE. . THE CONTACT HAS PICTURES AND A POLICE REPORT. THE CONTACT STATED THAT INJURIES WERE SUSTAINED DURING THE CRASH BECAUSE THE AIR BAGS DID NOT DEPLOY.*AK

WHILE DRIVING AT A THREE WAY INTERSECTION MY MINI SUDDENLY CUT OUT AND BLOCKED TRAFFIC IN ALL DIRECTIONS; SO MUCH SO THAT PEOPLE HAD TO STOP TRAFFIC AND CARS NEEDED TO BE BACKED UP TO GET MY CAR IN A SECURE PLACE. THIS WAS DUE TO A DEFECTIVE WIRING HARNESS. INITIAL ESTIMATE FOR REPAIR WAS $1200 PARTS AND LABOR, BUT UPON MY COMPLAINT JUST LABOR WAS CHARGED ME - I FEEL NEITHER IS APPROPRIATE AS THIS IS A PRODUCT ISSUE, IN MY CASE A SAFETY ISSUE, AND I SHOULD BE REINSTATED TO MY PRE-HARNESS INCIDENCE AT THE PRODUCT OWNER'S EXPENSE. I FURTHER NOTICE THAT THERE IS A T.O. FOR THIS ITEM AND PART OF IT STATES ONLY REPLACE AT OWNER'S COMPLAINT - IN MY CASE THIS WAS ALMOST TOO LATE AS I WAS IN A VERY BUSY AREA WHEN MY CAR DIED AND SHUT DOWN THREE LANES OF TRAFFIC. *JB