2003 MINI COOPER Complaints

TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING BECAME VERY DIFFICULT TO MANEUVER. AFTER TURNING OFF AND RESTARTING THE VEHICLE 30 MINUTES LATER, THE POWER STEERING RETURNED TO NORMAL, BUT THEN FAILED AGAIN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRO-HYDRAULIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER WANTED TO CHARGE FOR THE REPAIR BECAUSE OF THE MILEAGE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING 70 MPH, THE VEHICLE STARTED LOSING POWER. THE ACCELERATOR PEDAL WAS BEING DEPRESSED WITH NO RESPONSE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO BE DRIVIN HOME AT A LOW RATE OF SPEED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,353. ...UPDATED 04/26/16 *BF UPDATED 12/11/2017*JS

THE CAR WOULD NOT EASILY SHIFT GEARS. WHEN I BROUGHT IT TO THE MINI COOPER DEALERSHIP, I WAS TOLD THAT ALL OF THE TRANSMISSION FLUID LEAKED OUT OF THE TRANSMISSION. THE TRANSMISSION IS "SEALED", SO THE TRANSMISSION FLUID CANNOT BE CHECKED OR CHANGED. I WAS TOLD THAT I NEEDED TO REPLACE THE TRANSMISSION AND CLUTCH. THE CAR SHOULD NOT HAVE A SEALED TRANSMISSION IF IT CAN DEVELOP A LEAK SO EASILY.

LOST POWER STEERING WITH BURNING SMELL AND LOTS OF SMOKE. AS EVIDENCED ON THE ATTACHED DOCUMENT, THE ENGINE WIRING HARNESS WAS BURNT. THE CAR COULD HAVE LOST ALL POWER. THE REPAIR BILL WAS $4097.91. I WAS WITHOUT A CAR FOR WEEKS WITH NO LOANER CAR OFFERED. NATIONAL MINI COOPER DENIED THAT THIS WAS AN ISSUE. THERE IS NOW A PENDING RECALL. THE NEW PARTS MIGHT ALSO NEED TO BE REPLACED. I WAS DRIVING ON THE HIGHWAY WHEN THIS OCCURRED.

TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V6600000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING 5 MPH WHEN ATTEMPTING TO TURN THE VEHICLE, THE STEERING WHEEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THE VEHICLE, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE OPERATING THE VEHICLE AT LOW SPEEDS, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO TURN. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE POWER STEERING FLUID RESERVOIR. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000.

SUDDENLY OUT OF NOWHERE AS SOON AS I STARTED THE CAR TO BACK OUT OF MY DRIVEWAY & GO TO WORK THE STEERING WAS COMPLETELY LOCKED UP, ONLY HAVING APPROXIMATELY AN INCH TO INCH AND A HALF OF MOBILITY IN EITHER DIRECTION. I THEN TURNED THE CAR OFF, LET IT SIT OFF FOR ABOUT 5 MINS THEN RE-STARTED IT AND THE STEERING WAS STILL THE SAME WAY.

POWER STEERING PUMP FAILED AT 69,000 MILES. PUMP AND FAN WERE REPLACED UNDER WARRANTY, BUT DEALER REQUIRED ADDITIONAL WORK TO BE PERFORMED TO KEEP EXTENDED WARRANTY IN FORCE. THE WORK INCLUDED REPLACEMENT OF ALL POWER STEERING HOSES AT A COST OF OVER $600.00

POWER STEERING FAILED AND DIFFICULT TO STEER. POWER STEERING WOULD THEN CUT IN AND OUT. WARRANTY REPAIR BY MINI DEALER ON SEPTEMBER 16, 2015 REPLACED STEERING PUMP BUT POWER STEERING HOSE LEAK WAS NOT COVERED BY WARRANTY AND CHARGED $607.59 TO DO ALL NECESSARY REPAIRS FOR THE POWER STEERING TO WORK. THE LACK OF CONSISTENCY OF HAVING POWER ASSIST STEERING OR NOT COULD CONTRIBUTE TO AN ACCIDENT SINCE THERE IS NO WAY TO PREDICT THE AMOUNT OF EFFORT TO STEER THE CAR. THE NEEDED POWER STEERING REPAIRS WERE NOT FREE BUT COST $607.59.

THE CAR STALLS(REDUCES SPEED 0-10MPH) IT MAY SHUT COMPLETELY DOWN AT TIMES THIS HAS BEEN THE SAME CONSISTENT PROBLEM SINCE DATE OF PURCHASE THE USED CAR DEALERSHIP HAS BEEN INFORMED OF THIS PROBLEM SINCE DOP AND FOR A MOMENT I THOUGHT THE PROBLEM HAD BEEN SOLVED BUT IT TURNED OUT TO BE A RECALL ON THE POWER STEERING PUMP WHICH WAS REPLACED BACK IN JULY-AUG 2013. THE MINI DEALER ALSO, THOUGHT THEY FOUND THE SOURCE OF THE PROBLEM BUT CONSISTENTLY JUST CHARGED ME MONIES FOR PROBLEM THAT NEVER TURNED OUT TO BE THE SOURCE SO I STOPPED GOING TO THEM. I TRIED TO FILE A LEMON LAW SUIT BUT WAS TOLD I COULDN'T PURSUE BECAUSE STATUTE OF LIMITATIONS. SO LAWYER REF ME TO CONTACT THIS OFFICE AND FILE A CLAIM BECAUSE I'VE SPENT NUMEROUS AMOUNTS OF MONEY AND NOTHING HAS BEEN FIXED I STILL FEEL UNSAFE AND SCARED FOR MY LIFE WHEN I DRIVE BUT I'M LIMITED IN MONEY TO KEEP TRYING TO FIND THE SOURCE THAT'S CAUSING THE PROBLEM. ONE THING NOTED THAT THE CAR ENGINE HAS BEEN REBUILT. ALSO, I'M PAYING A CAR NOTE . PLEASE IF THERE IS ANYWAY YOU CAN'T HELP I FEEL I WAS PREYED UPON AND TAKE. ADVANTAGE OF BECAUSE THE DEALER KNEW THERE WAS A PROBLEM AT THE TIME OF PURCHASE AND WITHHELD IT.