2012 MINI COOPER Complaints

The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed the turn signals were inoperable. The contact stated that the power switches to unlock or lock the doors were inoperable, and the power window switches were also inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

While traveling on the highway at speed, the forward (retractable) sunroof exploded with no apparent provocation or warning. When the failure occurred there was a loud bang followed by glass forcefully raining down into the front and back seat area of the vehicle. There were no vehicles immediately ahead, and no overpasses or trees from which something could have fallen. The driver immediately slowed but did not swerve and there were no other vehicles close by so there was no secondary incident. The glass from the roof continued to fall on subsequent bumps in the road until all of the loose glass had fallen. The size of the glass pieces varied in size and sharpness greatly, with some pieces being very small clear slivers (causing mild cut to hand when exiting the vehicle). In addition when exiting the vehicle a piece of glass from the sunroof found its way into the driver's seatbelt fastener and as a result can no longer be buckled. The vehicle has not yet been inspected by anyone and is available for inspection on request.

The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start. Additionally, the display screen was black. The contact stated that several unknown warning lights were illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 137,000. VIN tool confirms parts not available.

The contact owns a 2012 Mini Cooper S. The contact stated while driving 70 MPH, the turn signals were engaged but failed to respond. Additionally, the contact stated that warning lights indicated that the gas cap and trunk were opened, and other unknown warning lights were illuminated. The contact also stated that the windows failed to roll down, and the headlights and the fog lights were inoperable. The contact later received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. An unknown local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine whether the failure was related to the recall. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

The contact owns a 2012 Mini Cooper. The contact stated that the vehicle failed to start up after several attempts. There was no warning light illuminated. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed. The contact was informed that water had entered the vehicle from the front passenger’s side footwell, causing damages to the junction box electronics and the footwell module. The contact was also informed that the VIN was not covered under NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 72,308.

When the vehicle computer detects low voltage all turn signals, lights and instrument cluster immediately fail and do not turn back on. The Foot Well Module (FWM) or Foot Rest Module (FRM) computer becomes corrupt and deletes data from the module. This becomes a major safety hazard as a nighttime failure occurred causing several near accidents due to inability to signal to other vehicles. This is a known issue with Mini and they released an extended service bulletin knowing the factory footrest modules were manufactured incorrectly. Vehicles falling outside the initial warranty period are prone to safety risks when this occurs.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA recall 15V-205: OC3 Seat Occupancy Mat is missing other model years. my 2012 R56 was just diagnosed by a garage as having exactly this error. Why isn't NHTSA also recalling the other model years impacted by this safety issue? As the NHTSA must know, this safety issue is impacting many Mini Cooper model years, to the extent that a secondary market for bypass devices has emerged [XXX] ). Additionally, people have reported this safety issue to NHTSA since at least 2019 [XXX] and [XXX] ). Consider this communication as a formal report to the NHTSA of this instance of a safety issue and of the NHTSA inaction in face of this board and well-documented Mini Copper safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Mini Cooper S Countryman. The contacted stated while driving approximately 30 MPH, the headlights, turn signals, horn, window regulators, and door locks became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 126,000.