2003 MINI COOPER Complaints

TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

ON 08/13/2014, I WAS DRIVING MY 2003 MINI COOPER, CAME TO A STOP LIGHT AND WHEN THE LIGHT CHANGED, I WENT TO START OUT THRU THE INTERSECTION AND LOST ALL POWER-I MANAGED TO GET IT THRU ABOUT THE TIME THE LIGHT HAD TURNED RED, AGAIN! I COASTED TO THE CURB, PUT IT IN PARK, SAT THERE FOR A FEW MINUTES AND TRIED, AGAIN, TO TAKE OFF. IT SEEMED TO BE FINE, THIS TIME,( EXCEPT FOR SOME TAKE-OFF JERKING, AND RPM'S SPIKING).DROVE 42 MILES THEN CAME TO A ONE WAY STOP SIGN AT THE INTERSECTION OF US HWY 40 & US HWY 56, WHEN TRAFFIC CLEARED I WENT TO CROSS THE INTERSECTION AND MY CAR JERKED AND DIED!!! I HAD TO BE PUSHED OUT OF THE INTERSECTION WHILE CROSS TRAFFIC HAD TO STOP & WAIT ON ME! NO WARNING LIGHTS CAME ON, IN FACT, I QUESTIONED WHETHER OR NOT THEY EVEN WORKED. IT'S NOW AT THE DEALERSHIP, WHERE I PURCHASED IT, USED, ON 07/29/2014, GETTING DIAGNOSED. *TR

TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE POWER STEERING FAILED WITHOUT WARNING CAUSING THE CONTACT TO NEARLY LOOSE CONTROL OF THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING MOTOR REMAINED ACTIVATED ALTHOUGH THE VEHICLE WAS SHUT OFF. AS A RESULT, THE CONTACT HAD TO EJECT THE BATTERY OUT OF THE VEHICLE EVERY TIME THE VEHICLE WAS SHUT OFF BECAUSE THE VEHICLE OVERHEATED AND COULD POTENTIALLY CAUSE A FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

DRAIN HOSE FROM SUNROOF DRAIN RUNNING DOWN A-PILLAR CAME DISLODGED THROUGH "NORMAL WEAR AND TEAR" CAUSING MASSIVE FLOODING TO THE INTERIOR OF MY CAR. IT WAS RENDERED UNSERVICEABLE AND TOTALED, ON JUNE 16, 2014, BUT UNCOVERED BY INSURANCE. THIS WAS NOTHING THAT I WAS AWARE OF THAT WAS AN ISSUE, NOR WERE ANY RECALLS EVER ISSUED ON THIS ISSUE. I HAD IT IN TO THE DEALERSHIP IN 2012, 2 YEARS AGO, FOR ELECTRICAL FAILURE, AND THEY THOUGHT IT WAS MERELY THE BATTERY, SO THEY REPLACED IT AND IT SEEMED TO BE FINE, BUT THEY SAID TO KEEP THE BATTERY AS A BACK UP "JUST IN CASE" BECAUSE IT STILL APPEARED TO BE A GOOD BATTERY. THEN LATER IN 2013, I TOOK IT BACK TO THE MINI DEALER FOR GENERAL SERVICE AND I SAID I NOTICED WATER IN THE BOOT (TRUNK) AND FOR THEM TO CHECK THE HATCHBACK SEAL TO SEE IF THERE WAS ANY LEAKS, THEY SAID NO, AND NO FURTHER INVESTIGATION WAS DONE FOR EITHER EVENT. I BELIEVE THAT BOTH THESE EVENTS WERE RESULTS OF THE FAULTY DRAIN HOSE FROM THE A-PILLAR BEING DISLODGED FOR SO LONG. TODAY, THE AUTOMOBILE LEFT MY POSSESSION, TO AN AUCTION HOUSE. I WANTED TO FILE THIS COMPLAINT SO THAT YOU, THE NHTSA CAN PERHAPS HAVE MINI ISSUE A RECALL TO FIX THIS ISSUE AND HAVE THEM CHANGE THEIR VEHICLE'S SUNROOF DRAINAGE SYSTEM SO THAT SOMEONE ELSE DOESN'T HAVE A CAR TOTALLY RUINED BY FLOODING DUE TO THIS DEFECT IN ENGINEERING AND DESIGN. AFTER VIEWING SOME MINI FORUMS, I AM NOT THE ONLY PERSON WHO HAS HAD THIS ISSUE HAS HAPPENED TO THEIR MINI COOPER. I'M VERY SAD, BECAUSE I HAPPENED TO REALLY ENJOY THIS CAR, AND IT WAS TOTALLY FUN TO DRIVE. I WAS ADVISED BY A FRIEND WHO IS A MOTORCYCLE MECHANIC AND MY INSURANCE AGENT TO FILE THIS REPORT WITH YOUR ORGANIZATION, IN HOPES THAT SOMETHING WILL BE DONE ABOUT THIS. TOO MANY PEOPLE DON'T SPEAK UP, AND I AM NOT ONE TO LET SOMETHING DONE WRONG TO ME GO WITHOUT A FIGHT! DO ALL YOU CAN TO RECTIFY THIS ISSUE WITH MINI! *TR

8/13/2014- I WAS STOPPED AT A STOP SIGN IN A MALL PARKING LOT AND SMOKE STARTED BILLOWING OUT FROM UNDER THE RIGHT FRONT SIDE OF THE CAR AND AT THE SAME TIME STARTED COMING THROUGH THE VENTS INTO THE CABIN OF THE CAR. I TRIED TO SHUT OFF THE CAR, BUT IT WOULD NOT TURN OFF. A BYSTANDER CAME RUNNING AND OPENED THE HOOD, SMOKE POURED OUT, TOLD ME TO CALL ROADSIDE ASSISTANCE AS HE WAS OPENING HOOD AND THEN TOLD ME TO HANG UP AND CALL 911 THAT MY CAR WAS ON FIRE. FLAMES WERE COMING OUT OF THE ENGINE AREA BUT THERE WAS TOO MUCH SMOKE. THE ENGINE FAN WAS STILL RUNNING. ANOTHER PASSERBY HAD AN COMMERCIAL EXTINGUISHER AND EMPTIED IT ON MY VEHICLE. THE FIRE DEPT. WAS PULLING UP AS THEY WERE TRYING TO PUSH IT ASIDE, THE CAR RE-IGNITED AND IT TOOK THE FIRE DEPARTMENT APPROX. 15 TO MAKE DOUSE THE FIRE WITHOUT IT RE-IGNITING. ALL OF THESE PEOPLE LOOKED MY VEHICLE OVER AND COULD FIND NO REASON FOR IT TO IGNITE. I PURCHASED THE CAR USED ABOUT 4 WEEKS AGO AND HAVE PUT ABOUT 3000 MILES ON IT WITHOUT ANY ISSUES. MY INSURANCE COMPANY HAD IT TOWED TO A MECHANIC DOWN THE ROAD AND THEY ARE TO CONTACT ME TOMORROW TO SEE IF THEY CAN SEE WHY THIS OCCURRED. LUCKILY, MY DAUGHTER AND I WERE ABLE TO EXIT THE CAR AND BE IN AN AREA CLOSE TO THE FIRE DEPARTMENT AND GOOD SAMARITANS...UPDATED 10/06/14 *BF *TR UPDATED 7/15/2015 *JS

I WAS DRIVING ALONG THE STREET TO MAKE A RIGHT TURN AND THEN ALL OF THE SUDDEN, BAM! MY POWER STEERING WENT OUT AND I COULD NOT STEER. IT WAS VERY SCARY AND DANGEROUS. LUCKILY I SLOWED DOWN AND MADE THE CORNER SLOWLY. WHEN I ARRIVED HOME, I TURNED THE CARE OFF, CHECKED THE POWER STEERING FLUID, AND TURNED IT BACK ON. NOW THE POWER STEERING WORKS AGAIN. THIS IS THE SECOND TIME THIS HAS HAPPENED. NOT SURE WHY IT INTERMITTENTLY GOES OUT BUT IT SHOULD BE REPLACED. *TR

I HAD NOTICED THAT THE POWER GOING UP HILLS HAD BEEN SLOWING DOWN FOR SOMETIME BUT AS WE WERE DRIVING IN TOWN AND LOST IT'S NUMBER THREE CYLINDER, TOOK IT TO SHOP AND WITH SEVERAL DAYS OF WORK FOUND OUT I WOULD BE BETTER OFF SCRAPPING IT THAN FIXING IT. MECHANIC WHO DEALS WITH BMW SAID THAT HE COULD PUT IN A NEW ENGINE BUT HE SAND THAT THE ISSUES THAT HE HAS SEEN ON THIS YEARS COOPER SHOW IT IS JUST A MONEY PIT. HE SAID, JUST SCRAP IT AND TAKE YOUR LOSSES. THE ONLY THING IS I BOUGHT IT USED AND STILL OWE OVER $3,000. ON IT. I HAVE NO CAR AND CAN'T AFFORD TO REPLACE IT AND HAVE TWO PAYMENTS AS I AM DISABLED WITH A LOW INCOME FROM INJURIES. I FINALLY GOT MY CAR OF MY DREAMS AND IT BECAUSE MY NIGHTMARE. MISSING MY MINI. *TR

I WAS EXITING AN EXPRESSWAY AND WHILE ON THE RAMP COMING OFF, THE STEERING BECAME VERY UNRESPONSIVE AND HEAVY. IN DOING SOME RESEARCH ON THE INTERNET IT SOUNDS LIKE MY POWER STEERING PUMP HAS FAILED. *TR

I WAS DRIVING DOWN THE STREET AND WAS GOING TO MAKE A RIGHT TO TURN, SLOWED DOWN TO SAY HI TO MY ROOMMATE WHO WAS LEAVING AND WENT OUT OF GEAR WHEN I WENT BACK IN MY STEERING WAS EXTREMELY STIFF AND I COULD BARELY MOVE THE WHEEL. *TR

DRIVING IN 2ND GEAR (MANUAL TRANSMISSION) AND THE CAR BRAKES EVERYTHING LOCKED UP SKIDDING TO AN IMMEDIATE, VIOLENT STOP THAT SQUEALED THE TIRES AND MADE SMOKE, OIL EVERYWHERE ON THE ROAD, ENGINE STILL RUNNING FINE. SCARY, COULD NOT EVEN PUSH THE CAR OFF THE ROAD BECAUSE IT WAS STUCK IN GEAR. WARRANTY COMPANY TOWED IT TO A MINI DEALER IN VALENCIA, CA. TWO WEEKS LATER, THEY GRANTED WARRANTY WORK HOWEVER, THE PRICE TAG IS $4000!! WARRANTY ONLY COVERS $2000 SO I HAVE TO GET ANOTHER USED TRANSMISSION! I SEE WHERE THERE IS A RECALL ON ALL AUTOMATIC TRANSMISSIONS 2003-2007 BECAUSE OF A CLASS ACTION LAW SUIT AGAINST MINI COOPER. ISN'T IT POSSIBLE THE SAME THING WRONG WITH THE AUTOMATIC TRANSMISSION IS ALSO HAPPENING WITH THE MANUAL TRANSMISSIONS? I CAN'T AFFORD THIS EVEN WITH THE WARRANTY AND I CERTAINLY DON'T WANT TO RISK PUTTING ANOTHER FAULTY TRANSMISSION THAT LOCKS UP, WHAT IF I WAS DOING 65? I'D ROLL AND BE DEAD, THAT'S WHAT! THIS CAR IS UNSAFE AND I FEEL THE NEW, APPROVED TRANSMISSION IS THE ONLY ANSWER. THIS ISN'T ABOUT MONEY, IT'S ABOUT THE FACT THE CAR LOCKED UP WITH NO SIGN OR WARNING WHATSOEVER. THOUGH, IF THERE IS A RECALL I WOULD LIKE REIMBURSED FOR THE COSTS OR HOWEVER THAT WORKS, THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR