2011 MINI COOPER Complaints

The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Water coming in from somewhere to the driver side front and rear floorboard only I've checked everywhere and taking it to a couple of shops replaced heater core and crossover holes checked for air condition leaks all checked out good windows seals good so ot must be a defect somewhere. 03

The contact owns a 2011 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Starting June 2023 the Airbag indicator light would turn on when I put a bag or even something light on the passenger seat. Now it randomly goes on if I hit a bump in the road. Keep in mind I don't have an actual passenger that sits in the "Passenger seat". Which is completely baffling me! Please create a recall MINI/BMW Corporation, because I see that the 2011 MINI's are all having this problem!

The contact owns a 2011 Mini Cooper Convertible. The contact stated that upon starting the vehicle, the electronics operated erratically and had limited functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the electronic control module inside the footwell had shorted out due to a water leak. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number: 23V337000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 66,000.

Can't use turn signals and can't lower windows to use hand signals, almost got rear ended.

THE PASSENGER AIRBAG WARNING LIGHT INDICATING THE PASSENGER SIDE AIRBAG IS DISABLED IS ON, EVEN IF PASSENGER IS SEATED. THE WARNING WAS INTERMITTENT STARTING IN 2015 AND THE CONTINUOUS SINCE 2022. OUR MECHANIC TELLS US THE ON-BOARD COMPUTER SYSTEM NO LONGER RECOGNIZES THE PASSENGER FRONT AIRBAG SENSOR. THEREFORE, THE AIRBAGS ARE BEING DISABLED FOR BOTH PASSENGER AND DRIVER.

The contact owns a 2011 Mini Cooper Countryman. The contact stated while starting the vehicle, the contact noticed an abnormal sound. The contact stated that after the vehicle warmed up, the abnormal sound stopped. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was out of warranty. The manufacturer was not contacted. The failure mileage was 108,000.

Dear NHTSA, I am writing to express my concerns about the safety of the 2011 Mini Cooper, specifically regarding the Car Access System (CAS) module. There is a widespread issue with the CAS module failing, which can result in the vehicle not starting or even stalling while driving. This poses a serious safety risk to drivers and passengers, as a sudden stall or loss of power can lead to accidents, injuries, or death. Furthermore, there is currently a backorder of the part, and it is not clear if there are any parts available which do not have this single point of failure. This means that even if a vehicle owner experiences this issue, there is no clear resolution to the problem, and the vehicle remains unsafe to drive. This has been diagnosed by an automotive repair shop, and I have discussed this issue with the Mini Cooper dealer, Mini Cooper/BMW manufacturing, BMW/Mini Assistance, and the auto repair shop. Both the dealer and the auto shop have both reported over a dozen cars with the same issue that have all been rendered non-functional. Average time to allegedly fix the problem is anywhere between 4 months and 1 year, but there does not seem to be resolution. The Mini Cooper dealer said there likely will be a recall at some point, but given the company’s history of failing to address safety issues such as these and issuing recalls in a timely manner, we have taken reporting this issue into our own hands. I believe that this issue warrants an investigation by the NHTSA and that a recall may be necessary to ensure the safety of drivers and passengers of the 2011 Mini Cooper. I urge you to take action on this matter and investigate this issue further. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

There is a known issue with the passenger seat occupancy sensor that trips the airbag/seatblet lights and, I assume, doesn't turn off the airbag in the applicable situations.