2010 MINI COOPER Complaints

MINI COOPER SEAT OCCUPATION SENSOR OC3 IS FAULTY CAUSING AIRBAG NOT TO WORK PROPERLY.

MY WIFE WAS DRIVING HER 2010 MINI COOPER CLUBMAN ON AN INTERSTATE IN MICHIGAN IN APRIL 2018 GOING 70 MPH WHEN THE ENGINE JUST QUIT, LOSING ALL POWER. I WAS FOLLOWING HER IN A VEHICLE THAT I HAD JUST PURCHASED SO I PULLED OFF THE INTERSTATE BEHIND HER. THERE WAS NOT ANY INDICATION OF EXTERNAL LIQUIDS ESCAPING THE ENGINE SO AFTER 15 MINUTES OF EXAMINING THE VEHICLE I STARTED IT BACK UP AND DROVE THE 9 REMAINING MILES TO OUR HOME WITHOUT FURTHER INCIDENT UNTIL I PARKED THE VEHICLE IN OUR GARAGE, LIFTED THE HOOD AND STEAM WAS COMING OUT OF THE OIL CAP WHEN I OPENED IT. I PROCEEDED TO HAVE THE VEHICLE TOWED TO A FOREIGN IMPORT REPAIR SHOP WHERE THEY GAVE ME AN ESTIMATE OF $8,800 TO REPLACE THE ENGINE AS THEY INDICATED THE ENGINE COOLANT HAD BECOME MIXED WITH THE ENGINE OIL. NOT BEING ABLE TO AFFORD THE $8,800 AT THAT TIME I STORED THE MINI IN OUR BARN FOR A YEAR. NOT WANTING JUST TO JUNK THE CAR AFTER HAVING IT FOR ONLY 6 MONTHS BEFORE THE ENGINE FAILED, I DECIDED TO HAVE A FOREIGN IMPORT CAR REPAIR FACILITY REPLACE THE ENGINE AT A COST OF $7,300! AFTER EXPRESSING MY CONCERN ONCE IN AN EMAIL AND THEN IN A LETTER TO THE CEO OF MINI USA, MINI SAID THAT THE CAR WAS OUT OF WARRANTY AND THAT THEY WOULD DO NOTHING FOR ME. THIS IS UNACCEPTABLE. A CAR WITH 100,000 MILES ON IT AND HAVING BEEN WELL TAKEN CAR OF WITH A CARFAX TO SHOW THAT, SHOULD NOT HAVE A TOTAL ENGINE FAILURE. UNFORTUNATELY I AM NOT THE ONLY CUSTOMER WITH THIS PROBLEM. THOUSANDS AND THOUSANDS OF MINI COOPER OWNERS HAVE EXPERIENCED THE SAME ENGINE FAILURE AS I HAVE. LOOKING AT ANY MINI COOPER FORUM OR EVEN ON MINI USA'S WEB SITE WILL SHOW ENGINE FAILURES AT AN ABNORMAL RATE. THE FACT THAT MINI IS STICKING THEIR HEAD IN THE SAND JUST SAYING THE CAR IS OUT OF WARRANTY IS ABSURD. MINI NEEDS TO BE HELD ACCOUNTABLE FOR THE DESIGN FLAWS IN THEIR VEHICLES.

6/21/2018, MY 2010 MINI COOPER CLUBMAN S DEVELOPED SERIOUS DEFECTS. I DROVE MY CAR ON THE LEFTMOST LANE OF THREE-LANE BOSTON TURNPIKE. CLOSE TO A TRAFFIC LIGHT, I BRAKED TO DECELERATE VEHICLE BUT THE ENGINE SUDDENLY DIED WITHOUT WARNING, WHILE CAR WAS IN MOTION. BOTH BATTERY AND STARTER WORKED. I TRIED MULTIPLE TIMES TO RESTART THE ENGINE IN FAILURE. I BLOCKED TRAFFIC DURING RUSH-HOUR. SEVERAL CARS TOOK ACROSS ROAD CURB AND PASSED TO MY LEFT. IT MADE ME AND MY SON IN DANGEROUS SITUATIONS. UNTIL A TRUCK DRIVER CAME TO HELP ME TO PUSH MY CAR OFF ROAD. AFTER DIAGNOSIS AND ANALYSIS IN LOCAL AUTO SHOP, MECHANIC FOUND OUT THE VEHICLE COMPUTER ENGINE CONTROL MODULE (ECM) WAS FAULTY, NOT SUPPLYING POWER TO THE IGNITION COILS. I WAS CHARGED $2298.13 TO REPLACE DEFECTIVE ECM AND $150 FOR THE TOWING SERVICE. THE WARRANTY HAS EXPIRED BUT I BELIEVE I AM STILL ENTITLED TO A FREE REPAIR BECAUSE THE EXISTENCE OF SUCH A SERIOUS DEFECT IN A CAR WHICH HAS ONLY RUN A LOW MILEAGE OF 47,812 MILES INDICATES IT WAS NOT OF ACCEPTABLE QUALITY. I AM A CAREFUL AND CONSCIENTIOUS OWNER, AS THE GENERAL CONDITION OF THE CAR SHOWS. I HAVE NOT DONE ANYTHING TO THE CAR TO CAUSE THIS DEFECT. THE DEFECTIVE COMPONENT IS NOT MOVING MECHANICAL PARTS. IT IS SUPPOSED THAT IT HAS MUCH LONGER LIFE TIME. THE DEFECT FORCED ME TO SPEND THOUSANDS OF DOLLARS ON REPLACEMENT COSTS. TO OBTAIN BMW REIMBURSEMENT IN FULL, I CALLED 1.866.ASK.MINI (275-6464) AND TALKED TO A REPRESENTATIVE AND AN ESCALATION MANAGER. THE ESCALATION MANAGER EMPHASIZED THAT MY CAR WAS NOT REPAIRED AT A MINI SERVICE CENTER (DEALER). IF MY CAR WAS REPAIRED AT MINI CENTER, THEY WOULD ARRANGE A SOLUTION HOWEVER MY BROKEN CAR WAS FAR FROM DEALERS IN EITHER PEABODY OR BOSTON. I FILE A DEFECT PETITION TO NHTSA. I REQUEST THE AGENCY DO A BASIC REVIEW OF MY CONCERN AND PROVIDE A WRITTEN DECISION ON WHETHER IT WILL BEGIN THE IN-DEPTH INVESTIGATION.

AFTER RECEIVING ROADSIDE ASSISTANCE FOR A BATTERY ISSUE I WAS DRIVING HOME AT HIGHWAY SPEEDS AT NIGHT WHEN THE INTERIOR LIGHTING OF MY DASHBOARD WENT OUT AND MY INSTRUMENT CLUSTER, TURN SIGNALS, FOG LIGHTS, HIGH BEAMS, AND WINDOWS CEASED TO FUNCTION. WHEN I MADE IT HOME I SCANNED MY VEHICLE VIA OBD2 AND A PLETHORA OF CODES HAD APPEARED ALMOST ALL RELATED TO SAFETY FEATURES SUCH AS LIGHTING, AIRBAGS,DYNAMIC STABILITY CONTROL, SUSPENSION, ABS, AND SPEED SENSING DEVICES. AFTER SEVERAL HOURS OF RESEARCH AND DIAGNOSTIC WORK I DETERMINED THE PROBLEM TO BE THE DRIVER SIDE FOOTWELL MODULE WHICH HAS LONG BEEN KNOWN TO BE A DEFECTIVE ITEM TO MINI/BMW SO MUCH SO THAT IT'S BEEN GIVEN A WARRANTY EXTENSION OF 10 YEARS/ 156,000 MILES THAT REMAINS ACTIVE, BUT ONLY TO ELIGIBLE VEHICLE WARRANTY HOLDERS. AFTER MY EXPERIENCE OF LOSING PRACTICALLY ALL VEHICLE LIGHTING WHICH INCLUDED BOTH TURN AND HAZARD SIGNALING ABILITY WHILE DRIVING AT NIGHT AND AT HIGHWAY SPEEDS I IMPLORE THE NHTSA TO ISSUE A SAFETY RECALL ON THESE FAULTY FOOTWELL MODULES GIVEN THE EASE AND SUDDENNESS AT WHICH THEY CEASE TO FUNCTION FOR REASONS THAT RANGE FROM MOISTURE INTOLERANCE, ROUTINE MAINTENANCE PRACTICES, AND EMERGENCY ROADSIDE ASSISTANCE AS WAS MY PARTICULAR CASE. THE PROBLEM HAS ALREADY BEEN ACKNOWLEDGED BY THE MANUFACTURER AND I FEEL IT IS NOW TIME THAT THE GOVERNMENT ADDRESS THIS KNOWN SAFETY ISSUE IN ORDER TO PROTECT AMERICA'S ROADS AND HIGHWAYS AS WELL AS THE CITIZENRY AT LARGE.

THE HIGH PRESSURE FUEL PUMP HAD THE WARRANTY EXTENDED TO 10 YEARS OR 120000 MILES DUE TO FEDERAL EMISSIONS REQUIREMENTS ON ALL YEARS EXCEPT THE 2010. M01 01 16 [SI] JULY 2016 SHOWS THE 2011 AND 2012 AND A LETTER FROM MINI SHOWS 2007 -2009. NOBODY AT MINI CORPORATE UNDERSTANDS WHY THE 2010 WAS LEFT OUT, BUT ALL AGREE IT IS THE SAME PUMP AND I HAVE FOUND THOUSANDS OF COMPLAINTS ONLINE SAYING THE DEALER DID NOT HONOR THE WARRANTY BECAUSE IT WAS THE WRONG THE YEAR. THESE PUMPS FAIL AND THE VEHICLE FAILS EMISSIONS TESTING. THE PUMP IS 1300 DOLLARS PLUS LABOR AND CAN ONLY BE DONE AT THE DEALER.

HIGH PRESSURE FUEL PUMP FAILED, MINI HAS ISSUED EXT WARRANTIES O THE 2009, 2001, 20012 MODELS BECAUSE OF THIS ISSUE BUT NOT THIS MODEL. CAR IS BELOW 100,000 MILES IF THESE YEARS HAVE PROBLEMS AND NOW I AM HAVING A PROBLEM SHOULD THE 2010 MODELS BE COVERED

AIRBAG WARNING LIGHT AND SEAT BELL LIGHT REMAINS ON ENTIRE TIME. THERE HAVE BEEN RECALLS ON 2009 AND EARLIER MODELS BUT NOT 2010'S, HOWEVER IT'S THE SAME ISSUE. I RECENTLY PURCHASED THE CAR HOWEVER THE ORIGINAL OWNER HAD THE REPLACED IN 2015 BUT NOW THE LIGHTS ARE BACK ON.

MINI COOPER TIMING CHAIN TENSONER DEFECT. I HAVE A R56 HARDTOP 2010 MINI COOPER. MY CAR STARTED HAVING ISSUES LIKE TURNING OFF WHILE DRIVING. A RATTLING NOISE UNDER THE HOOD, ESPECIALLY ON THE PASSENGER SIDE OF THE CAR. WHILE I WAS DRIVING I HEARD A LOUD SNAP NOISE AND MY CAR SHUT OFF. THE ENGINE WOULD NOT TURN OVER AFTER THAT AND WHEN I LOOKED UNDER THE HOOK THERE WAS A BROKEN VALVE COVER. THE TIMING CHAIN BROKE AND CAUSED MASSIVE AMOUNT OF DAMAGE TO MY CAR. THE MINI DEALERSHIP IN LAS VEGAS IS NOT HONORING THE LAWSUIT. NOT REALLY SURE HOW TO PROCEED. THEY WANT $3,500. IN REPAIRS. MY CAR IS ONLY AT 83,000MILES AND JUST PAID OFF. NOT SURE HOW TO PROCEED.

GOT THE HIGH PRESSURE FUEL PUMP ISSUE, THE CAR WILL NOT START AND STALL AND WILL NOT KEEP IN IDEAL UNTIL STEPPING ON THE GAS OVER 3000 RPM FOR OVER 1 MINS, IT STALLED ON LOCAL STREET COUPLE TIMES. THE DEALERSHIP SAID MINI COVER UP TO 7 YEARS ONLY.

THE VEHICLE IS A STANDARD MODEL CONVERTIBLE, NOT AN "S" MODEL. TRUNK LATCH MALFUNCTION WHILE IN MOTION: TRUNK LATCH OPENS/DISENGAGES SPONTANEOUSLY WHILE THE VEHICLE IS IN MOTION, WITH THE KEY INSERTED AND THE MOTOR RUNNING. THIS UNPREDICTABLE FAULT CAN OCCUR ANYWHERE, INCLUDING ON A FREEWAY. THE TRUNK LID CAN DROP TO FULL OPEN, EXPOSING ITEMS STORED IN TRUNK AS POSSIBLE DEBRIS-THREAT TO VEHICLES FOLLOWING. DRIVER OF VEHICLE IS PRESENTED WITH CHOICE BETWEEN RISKING STOPPING (FOR EXAMPLE, ON THE SHOULDER OF A FREEWAY) OR RISKING INCIDENT INVOLVING FOLLOWING VEHICLES. EVENTUALLY, TRUNK LATCH WILL CEASE ALL FUNCTION. REPLACEMENT COST IS APPROXIMATELY $300 PLUS LABOR. VEHICLE WAS PURCHASED NEW. THIS 2010 MODEL IS DRIVEN 2 OR 3 TIMES PER WEEK FOR RELATIVELY SHORT DISTANCES. IT HAS BEEN DRIVEN FEWER THAN 30,000 MILES ON THE ODOMETER. THIS FAULT HAS OCCURRED ON NUMEROUS OCCASIONS WHILE VEHICLE IS IN MOTION OVER THE PAST 3 YEARS. ITEMS IN TRUNK HAVE SPILLED ONTO ROADWAY. DRIVER HAS HAD TO STOP AND SLAM THE TRUNK CLOSED. THE INCIDENTS LIKELY WOULD HAVE OCCURRED MANY MORE TIMES IF THE VEHICLE HAD BEEN DRIVEN DAILY AND FOR LONGER DISTANCES. TRUNK LATCH SYSTEM WAS REPLACED AND THE NEW LATCH SYSTEM BEGAN MALFUNCTIONING IN THE SAME MANNER WITHIN 6 MONTHS OF REPLACEMENT. DATE LISTED BELOW IS THE MOST RECENT DATE UPON WHICH THE INCIDENT OCCURRED.