2009 MINI COOPER CLUBMAN Complaints

LOUD RATTLE IN ENGINE COMPARTMENT ON COLD START UP. LOSS OF POWER ON ACCELERATION. BROUGHT TO DEALER AND DIAGNOSED AS BROKEN TIMING CHAIN GUIDES WITH REPAIR COST OF $2,300. HAVE PURCHASED EXTENDED WARRANTY, SO REPAIR IS COVERED. HOWEVER, THIS IS A HIGHLY REPORTED ISSUE AND SHOULD BE DEALT WITH IN A RECALL OF ALL AFFECTED ENGINES. *TR

HAD CAR IN DEALER SHOP FOR REPAIR OF FAULTY TIMING CHAIN TENSIONER/GUIDE (SEE SEPARATE COMPLAINT). WAS TOLD ALSO HAD A LEAK IN TURBOCHARGE OIL INLET LINE THAT WILL COST OVER $1,000 OUT OF POCKET TO REPAIR. THIS IS CLEARLY A COMMONLY REPORTED ISSUE AND A FIRE SAFETY HAZARD THAT SHOULD BE DEALT WITH IN A RECALL. *TR

THE CAR HAS NEVER REGISTERED THE CORRECT MILES PER HOUR. THE SPEEDOMETER REPORTS HIGHER THAN ACTUAL MILES PER HOUR BY AS MUCH AS 10%. I'VE COMPLAINED MANY TIMES TO THE DEALER AND THEY TOLD ME TO GET USED TO IT. THERE WAS NOTHING THEY COULD FIX AND I WOULD HAVE TO BUY A NAVIGATION SYSTEM IF I WANTED TO KNOW HOW FAST I WAS REALLY GOING. I ASKED IF THEY AFFECTED MY ACTUAL MILEAGE AND THEY SAID NO, BUT I AM SUSPICIOUS TO THAT. DEALER IS DOWNTOWN MINI 350 LAKE DESTINY DRIVE, ORLANDO, FL. *TR

THE LATCHES ON THE REAR DOORS FAILED AND WOULD NOT LATCH SHUT. HAD TO TIED DOORS DOWN WITH ROPE IN ORDER TO GET HOME. I WAS FORTUNATE THE LATCHES FAILED WHILE IT WAS PARKED AND NOT WHILE I WAS DRIVING; COULD HAVE CAUSED AN ACCIDENT. MINI HAS THIS AS A TECHNICAL BULLETIN BUT CHARGED ME $233 TO FIX. *TR

AFTER COMPLAINING REPEATEDLY TO THE MANUFACTURER ABOUT A RATTLING NOISE FROM OUR VEHICLE ENGINE AT START UP, THE TIMING CHAIN BROKE AND HAS COMPLETELY DESTROYED OUR ENGINE. THE MANUFACTURER REPEATEDLY CLAIMED THE NOISE WAS "NORMAL" ENGINE NOISE AND THAT THERE WAS NOTHING TO WORRY ABOUT. NOW THAT NOT ONLY IS THE TIMING CHAIN BROKEN, BUT THE ENGINE HAS BEEN DESTROYED FROM THE SUBSEQUENT DAMAGE. THERE IS A PETITION ONLINE (CURRENTLY OVER 800 SIGNATURES) FROM MINI OWNERS CLAIMING TO HAVE HAD THE SAME PROBLEM AT LOW MILEAGE AND SIMILAR EXPERIENCES DEALING WITH MINI OF NORTH AMERICA IGNORING THE ISSUE. HTTP://WWW.MINICOOPERSPEED.COM/MINI-COOPER-COLD-START-KNOCKING-NOISE-ISSUE-2007/. *TR

TL* THE CONTACT OWNS 2009 MINI COOPER CLUBMAN. THE CONTACT STATED WHILE CLOSING THE REAR HATCH DOOR THE DRIVER SUSTAINED BURNS ON HER LEGS CAUSED BY THE EXHAUST PIPE. THE CONTACT MENTIONED THAT THE EXHAUST PIPE EXTENDS OUT FROM THE VEHICLE WHICH HE BELIEVED WAS A DESIGN FLAW. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,130. BECAUSE OF THE FACT THAT THE EXHAUST PIPE EXTENDS OUT BEYOND THE REAR BUMPER AND IT IS SHING THERE IS CONSIDERABLE RISK THAT A CHILD LEFT UNATTENDED NEAR THE VEHICLE COULD EXPERIENCE THE SAME TYPE OF BURNS. UPDATED 10/03/2011 *LN *TR

ON MY 2009 MINI COOPER CLUBMAN WITH AUTOMATIC TRANSMISSION, THE POWER STEERING FAILED. OUR TEENAGER WAS PRIACTICING PARALLEL PARKING FOR ABOUT 15 MINUTES ON A HOT DAY. AFTER IT FAILED, WE TURNED OFF THE CAR. TWO HOURS LATER WHEN WE RESTARTED THE CAR IT WAS FUNCTIONING AGAIN. THE DEALER, SAYS THEY CANNOT DO ANYTHING UNLESS THEY CAN REPRODUCE THE PROBLEM, WHICH THEY HAVE NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) T