2003 MINI COOPER S Complaints

MINI COOPER DOORS CANNOT BE OPENED USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLES UNDER CERTAIN FREEZING CONDITIONS. THIS HAS OCCURRED MULTIPLE TIMES DURING FREEZING WEATHER, USUALLY WHEN SNOW OR ICE IS PRESENT. THE FAILURE OCCURS INTERMITTENTLY ON BOTH THE PASSENGER AND DRIVER SIDE DOORS. AT TIMES, IT OCCURS AFTER THE VEHICLE HAS BEEN PARKED FOR MANY HOURS WHEN TEMPERATURES ARE BELOW FREEZING. HOWEVER, IT CAN ALSO OCCUR AFTER THE DOOR HAS BEEN OPENED AND THE VEHICLE DRIVEN FOR 30 MINUTES OR MORE. WHEN THE FAILURE OCCURS, NEITHER THE INSIDE NOR OUTSIDE HANDLES WILL OPEN THE DOOR. THE ONLY RECOURSE IS TO EXIT (OR ENTER) THE VEHICLE USING THE OTHER DOOR (SO FAR THERE HAS NOT BEEN AN INSTANCE WHEN BOTH DOORS FROZE) AND WAIT FOR THE CONDITION TO RECTIFY ITSELF. *TR

TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE VEHICLE WAS PARKED AND SHUT OFF FOR APPROXIMATELY 30 MINUTES WHEN THE CONTACT WAS ADVISED THAT THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT FIRE WAS COMING FROM UNDER THE HOOD. THE FIRE EXTINGUISHED INDEPENDENTLY AND THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE CONTACT WAS INFORMED THAT THE POWER STEERING REMAINED ON WHILE THE VEHICLE WAS SHUT OFF AND CAUSED THE FIRE. THE POWER STEERING PUMP, WIRING HARNESS AND BATTERY WERE ALL REPLACED. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 92,000.

I PURCHASED A 2003 MINI COOPER S USED IN NOVEMBER 2007. IT HAD 30,000 MILES. SHORTLY AFTER PURCHASE THE POWER STEERING PUMP WENT OUT. THE DEALERSHIP REPLACED IT PROMPTLY, DEC. 2007. I AM NOW EXPERIENCING INTERMITTENT POWER STEERING FAILURE AGAIN, AT 79,000 MILES, 49,000 MILES ON A NEW PUMP. IT COMES AND GOES WHILE DRIVING. VERY DANGEROUS WHILE TAKING CURVES. *TR

I AM THE 2ND OWNER OF THIS 03 MINI COOPER S SINCE 5/09. I PURCHASED WITH 12,500 MILES. CURRENTLY, 32K MILES. THE XENON LOW BEAM HEADLIGHT, DRIVERS SIDE, FREQUENTLY DOES NOT IGNITE. THE SELF LEVELING HEAD LIGHT SYSTEM DOES NOT OPERATE PROPERLY. THE AIMING DISTANCE IS VERY POOR, LIGHT SHINES APPROX 20FT IN FRONT OF THE CAR. OTHER TIMES, THE LIGHT SHINES HIGH, BLINDING ON-COMERS. THE 1ST OWNER COMPLAINED ABOUT THIS SAME PROBLEM TO A MINI DEALERSHIP IN 10/03 WITH 1,971 MILES. AGAIN, 5/08 WITH 9,000 MILES WITH CHECKS PERFORMED. THIS ESTABLISHED PROBLEM CONTINUES TO GET WORSE. BALLASTS AND BULBS HAVE BEEN CHANGED. THE PROBLEM CONTINUES. THIS IS A SAFETY HAZARD, MAKING IF DIFFICULT TO NAVIGATE AT NIGHT. AFTER DOING OUR OWN RESEARCH AND SEEING HOW MANY OTHERS ARE HAVING THIS EXACT SAME PROBLEM, IT IS TIME FOR MINI/BMW TO IMMEDIATELY ADDRESS THIS OVERDUE SAFETY HAZARD BY IMPLEMENTING A RECALL, OR A SERVICE BULLETIN TO ALL AFFECTED CONSUMERS WHO HAVE COMPLAINED TO CORRECT THIS PROBLEM. I WILL CONTINUE TO COMPLAIN UNTIL SOMETHING IS DONE. *TR

2003 MINI COOPER S - POWER STEERING HAS REPEATEDLY FAILED AT HIGH AND LOW SPEED DRIVING. WIFE RAN ONTO SIDEWALK ONCE WHEN CONTROL WAS LOST. SMELLS LIKE SOMETHING IS BURNING WHEN DRIVING. STEERING FAILS. WHEN CAR COOLS CONTROL COMES BACK, BUT FAILS AGAIN AFTER LESS THAN A MILE. CALLED 3 DEALERSHIPS WHO ALL KNEW & HAD REPAIRED CARS WITH THE SAME ISSUES. ESTIMATED $1500-2000 OUT OF MY POCKET TO FIX WITH NO HELP FROM MANUFACTURER. I COMPLAINED THAT THE CAR HAD BARELY 40,000 MILES ON IT AND FAILURE SHOULD NOT BE OCCURRING ON GERMAN ENGINEERED CAR. ONE SERVICE TECH SAID "THE PROBLEMS ARE IN THE PUMPS AND THOSE AREN'T DESIGNED OR MANUFACTURED BY BMW, SO IT IS NOT BMWS' FAULT." BUT THEY ARE THE ONES WHO SOLD THESE CARS WITH THESES ISSUES FOR 4 YEARS. FLUSHED POWER STEERING FLUID MYSELF WHICH WAS BURNT AND BLACK. REPLACED WITH NEW RECOMMENDED FLUID. LASTED ABOUT 30 MILES BEFORE BURNING SMELL RETURNED AND STEERING PROBLEMS CONTINUED AS BEFORE. SAW ONLINE ARTICLE WHERE BMW CAUTIONED THAT 2002-2005 MINIS MAY HAVE STEERING ISSUES BUT NO RECALL WOULD BE ISSUED. THE ARTICLE ESTIMATED 225,000 CARS AT RISK AND A RECALL MIGHT DESTROY THE MINI LINE. SO BE IT. 2002 AND 2003 MODELS SHOULD BE INCLUDED IN INVESTIGATION OF 2004 AND 2005 MODEL YEARS. CONSIDERING SELLING THE CAR TO RECOUP INVESTMENT, BUT AFTER HEARING OF NUMEROUS STEERING FAILURES AND EVEN FIRES THAT TOTAL THE CARS AND EVEN BURN DOWN HOMES AND GARAGES WHERE THEY ARE PARKED MAKES ME FEEL LIKE I WOULD BE PUTTING SOMEONE ELSE UNWITTINGLY IN DANGER. THE CAR HAS CURRENTLY SAT IN STORAGE WITH THE BATTERY REMOVED FROM THE CAR WHILE I DEBATE WHETHER OR NOT TO REPLACE THE POWER STEERING PUMP IN HOPES OF FIXING THE PROBLEM OR GET RID OF THE CAR. I WOULD HAVE TO TELL THEY BUYER THE ISSUES, WHICH MEANS LESS MONEY, AND I STILL OWE $6500. I WOULD LOSE ALL EQUITY I HAVE IN A CAR I PAID $20,000 FOR JUST A COUPLE OF YEARS AGO. BMW SHOULD FIX THIS PROBLEM OR I AND OTHERS HAVE UNSAFE CARS WORTH A FRACTION OF COST. *TR

DRIVING HOME YESTERDAY, MY 2003 MINI COOPER S SUDDENLY LOST POWER STEERING AS I WAS GOING AROUND A CURVE. I HAD TO MUSCLE THE CAR BACK INTO MY LANE TO AVOID HITTING THE CAR IN THE LANE BESIDE ME. I WAS ABOUT HALF A MILE FROM HOME AND MADE IT THERE WITHOUT FURTHER INCIDENT -- BUT TURNING AT SLOW SPEEDS WAS DANGEROUSLY DIFFICULT. I CONTACTED THE MINI REPAIR SHOP THIS MORNING AND THEY SAID THAT THIS INTERMITTENT UNEXPECTED LOSS OF STEERING CONTROL IS UNFORTUNATELY SOMEWHAT COMMON WITH MINIS. *TR

ON 5/26/10 LOST POWER STEERING WHILE DRIVING ON THE LONG ISLAND EXPRESSWAY. 141,000 MILES ON CAR. POWER STEERING ELECTRONIC PUMP REPLACEMENT COST $ 1005.00. *TR

2003 MINI COOPER S WITH 67,000K MILES, POWER STEERING PUMP FAILED AND CAUSED A SHORT CIRCUIT RESULTING IN A COMPLETE MELTDOWN. THE PUMP, HYDRAULIC LINES, COOLING FAN AND WIRING HARNESS WERE ALL BURNED OR MELTED. THERE WAS NO SYMPTOM OR INDICATION OF A FAILURE. CAR DROVE AND ACTED "NORMAL" PRIOR TO PARKING IT FOR THE DAY. WHEN I GOT BACK IN THE CAR, 8 HOURS LATER, NO POWER STEERING. IF IT HAD BEEN IN MY GARAGE WHEN THE SHORT/MELTDOWN OCCURRED, IT MAY HAVE CAUSED FIRE. MINIUSA BASICALLY SAID I WAS ON MY OWN DUE TO EXPIRATION OF MY WARRANTY. (60,000). *TR

TL*THE CONTACT OWNED A 2003 MINI COOPER S. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT APPROXIMATELY 25 MPH, THE POWER STEERING COMPLETELY MALFUNCTIONED. THE VEHICLE MOVED OFF THE ROAD AND CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED MINOR INJURIES. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. UPDATED 02/08/11*LJ UPDATED 04/21/11

COMPLETE FAILURE OF POWER STEERING PUMP WHILE DRIVING RESULTING IN ALMOST COMPLETE LOSS OF STEERING. POWER STEERING PUMP WAS REPLACED ONLY TO HAVE THE REMANUFACTURED UNIT FAIL 12 MONTHS LATER. UPON INVESTIGATION IT BECAME APPARENT THAT THIS IS A KNOWN PROBLEM FOR 2002-2006 MINI COOPERS. HAVE BEEN INFORMED THAT THIS PUMP DESIGN IS POOR AND PRONE TO FAILURE. *TR