2003 MINI COOPER S Complaints

I PURCHASED MY '03 MINI COPPER S WITH 49K FROM A HONDA IN MECHANICSBURG, PA DEALER IN AUGUST. IN DECEMBER, I PURCHASED TIRES AND THEN WENT TO A SELF-SERVICE CARWASH AFTERWARD. WHEN I GOT HOME AND BEFORE I PUT IT IN THE GARAGE, I TOOK OUT THE HOSE AND WASHED OFF THE WHEELS AND UNDER THE CAR. DURING THE PROCESS THERE WAS WHITE SMOKE, WHICH I THOUGHT WAS STEAM FROM THE WATER HITTING THE MANIFOLD. I PUT THE CAR IN THE GARAGE AND LATER WHEN MY WIFE CAME HOME SHE COMMENTED ON THE SMOKE AND MIST IN THE GARAGE (IT WAS QUITE COLD THAT NIGHT.) THE NEXT DAY WHEN I PULLED THE CAR OUT, THE STEERING WAS VERY STIFF AND I ONLY DROVE IT OUT THE DRIVEWAY AND ON THE ROAD BEFORE I REALIZED THE POWER STEERING WAS COMPLETELY OUT. I DROVE IT ABOUT 15 MILES TO THE DEALER AFTER CHECKING FUSES AND DETERMINING THAT THE PROBLEM WAS BEYOND MY MECHANICAL SKILLS. THE POWER STEERING PUMP, FAN AND HARNESS WERE REPLACED ALONG WITH THE BATTERY (SHORTED OUT). INSURANCE ADJUSTERS FROM HONDACARE (EXTENDED WARRANTY), STATE FARM INSURANCE COMPANY (MY COMPREHENSIVE INSURANCE) AND THE DEALERSHIP DETERMINED THAT THE POWER STEERING PUMP HAD CAUGHT FIRE. THEIR CONJECTURE WAS THAT I HAD PUT OUT THE FIRE WITH THE HOSE WHEN I SPRAYED UNDER THE CAR. HONDA CARE PAID $1999 FROM EXTENDED WARRANTY FOR THE POWER STEERING PUMP, BATTERY, POWER STEERING HARNESS AND FAN. A TOTAL OF $2700 ADDITIONAL FROM STATE FARM COMPREHENSIVE INSURANCE (HONDACARE EXTENDED WARRANTY WOULD NOT COVER HARNESS, TOWING AND DIAGNOSTIC WORK FROM THE MINI DEALER IN MARYLAND, ETC BECAUSE THEY WERE THE RESULT OF DAMAGE CAUSED BY THE POWER STEERING PUMP FIRE); STATE FARM INSURANCE WAS EXCEPTIONAL AND COVERED THE DIFFERENCE WITH COMPREHENSIVE COVERED. THE PARTS ARE NOT AVAILABLE AT THIS TIME BUT I WAS TOLD THAT THERE ARE REPORTS INCLUDING PICTURES FROM ADJUSTERS AT HONDACARE AND FROM STATE FARM INSURANCE. *TR

MY 2003 MINI COOPER S HAS 41,000 MILES. ON 2/2/09, THE POWER STEERING FAILED AND I HAD A TOUGH TIME KEEPING THE CAR IN CONTROL. I WENT HOME, RE-STARTED THE CAR AND THE POWER STEERING WAS FUNCTIONAL. I TOOK IT IN FOR REPAIR ON 2/5/09, THE POWER STEERING PUMP AND LINES WERE REPLACED. *TR

CONSUMER WANTS TO KNOW IF THERE ARE ANY RECALLS FOR 2003 MINI COOPER S. CONSUMER STATES THAT HER SON WAS KILLED WHILE DRIVING HIS MINI COOPER S BACK IN JULY 2008. *NJ THE CONSUMER WAS TOLD HER SON LOST CONTROL OF THE VEHICLE. THE CONSUMER DISCOVERED RECALL 03V086000 AND WANTED TO KNOW COULD THE RECALL HAVE BEEN A CONTRIBUTING FACTORY. *JB

SEVEN MONTHS PREGNANT AND LOCKED INSIDE OF MY 2003 MINI COOPER S BECAUSE THE CABLES INSIDE THE DOOR FROZE. HUSBAND HAD TO PULL ME OUT OF THE CAR VIA THE DRIVER'S WINDOW BECAUSE THERE WAS NO OTHER WAY OUT. ABLE TO INITIALLY GET IN AND OUT OF CAR BUT WITHIN A FEW MINUTES, THE DOORS FROZE AND I WAS STUCK. TALKED TO MINI USA AND DEALERSHIP AND BOTH SAID NEVER HEARD OF IT EVEN THOUGH NUMEROUS BLOGS AND COMPLAINTS EXIST FOR MINI COOPER S MADE BEFORE 04/2004. VERY WORRIED IN CASE OF EMERGENCY AND ME AND MY UNBORN CHILD NEED TO GET OUT. ALSO HAVE HAD MY TWO AND FOUR YEAR OLD GIRLS IN THE CAR WITH ME. FORTUNATELY DIDN'T HAPPEN WHEN THEY WERE PRESENT. *TR

THE ONLY EVENTS LEADING TO THIS PROBLEM WERE NORMAL, EVERYDAY DRIVING AND ROUTINE, FACTORY RECOMMENDED SERVICE. THE FAILURE APPEARS TO HAVE INITIATED AT THE COOLING FAN FOR THE ELECTRIC POWER STEERING PUMP. WHEN THE FAN SEIZES, THE PUMP OVERHEATS CAUSING AN ELECTRICAL SHORT IN THE PUMP ELECTRONICS. THIS CONDITION CAUSES THE PUMP TO RUN NONSTOP EVEN WITH THE IGNITION TURNED OFF AND THE KEY OUT. THIS IN TURN RUNS THE BATTERY DOWN AND CAN POSSIBLY LEAD TO A FIRE. THE DEALER REPLACED THE POWER STEERING PUMP, THE POWER STEERING PUMP COOLING FAN AS WELL AS THE BATTERY SINCE IT'S USABLE LIFE WAS DIMINISHED FROM THE EXCESSIVE DRAW. OLD PART IS NOT AVAILABLE AND NONE OF THIS WAS OFFERED AS A WARRANTY ITEM. *TR

FOR THE PAST 2 YEARS THE AIR CONDITIONING HAS BEEN INTERMITTENT. THE LIGHTS FOR THE FAN AND TEMPERATURE REMAIN ON BUT NO AIR BLOWS COLD OR HOT. SOMETIMES IT GOES BACK ON BY ITSELF AFTER A FEW MINUTES OF DRIVING. SOMETIMES SLAPPING THE PASSENGER SIDE OF THE MIDDLE COLUMN (WHERE THE CONTROLS AND RADIO ARE) MAKES IT COME BACK ON. AND SOMETIMES IT STAYS OFF FOR A DAY OR TWO BEFORE SPONTANEOUSLY COMING BACK TO LIFE. ITS GOTTEN TO THE POINT WHERE I HAVE A HARDCOVER BOOK WITH ME AT ALL TIMES TO DO THE SLAPPING. I LIVE IN AUSTIN AND THE CLOSEST DEALER IS IN SAN ANTONIO, NEARLY 90 MILES AWAY. THE TWO TIMES I DROVE THERE WITH THE PROBLEM, IT WORKED FOR THEM. I EVEN HAVE DOCUMENTATION FROM THE DEALER THE PROBLEM WAS AN ISSUE BACK WHEN THE CAR HAD 34,000 MILES. WE NEVER KNOW WHEN THE AIR CONDITIONING WILL GO OUT. CONSIDERING THE TEMPERATURE IN AUSTIN HAS HIT 100 NEARLY 50 TIMES THIS SUMMER, DO YOU BLAME US FOR NOT WANTING TO DRIVE THE CAR. PLEASE OFFER US SUGGESTIONS TO HAVE MINI USA PAY FOR THIS. ITS BEEN AN ONGOING PROBLEM FOR 2 YEARS. THE 90 MINUTE DRIVE TO SAN ANTONIO IS HOT AND THERE'S NO GUARANTEE THE AC WILL MISBEHAVE ONCE WE GET THERE. GROUND BREAKING ON THE AUSTIN MINI DEALERSHIP IS ON HOLD SO WE'RE AT THE MERCY OF THE SAN ANTONIO DEALERSHIP. *TR

I'VE BEEN FOLLOWING BLOGS ABOUT MINI COOPERS GOING ON FIRE SINCE I OWNED ONE, AND I NEVER THOUGHT IT WOULD HAPPEN TO ME. WELL, I HAD JUST GOTTEN BACK HOME FROM SCHOOL WHEN I SMELL SOMETHING LIKE WIRING BURNING IN MY CAR, SO I KILLED THE ENGINE AND OPENED THE HOOD. POWER STEERING STILL RUNNING AND SMOKING, SO I CALLED MY DAD TO HELP ME. HE DISCONNECTED THE BATTERY AND STOPPED THE EPS PUMP FROM BEING CONSUMED ON FIRE. THIS SHOULD NOT BE HAPPENING, THE BMW-MINI FIRM SHOULD TAKE RESPONSIBILITY AND NOT LET THEIR CLIENTS SUFFER THE AFTERMATH. THIS IS SURELY A RECALL, NO ONE HAS DIED YET, THANKS GOD, BUT LET'S BE SERIOUS FOLKS. SINCE NEW PUMP AT DEALER IS $650.00 CALLED JUNK YARDS AND PART IS NOT READILY AVAILABLE AND IF AVAILABLE JUNK YARDS CHARGE VERY CLOSE TO A NEW ONE FOR A USED ONE. I WAS NOT ABLE TO ACQUIRE ONE ON MY STUDENT STATUS, SO I DON'T HAVE A VEHICLE TO GET TO SCHOOL; DAD HAS TO DROP ME OFF FOR NOW. *TR

TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, THE WHEEL AND TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD RANGE FROM $3,000 - $5,000. THE AFFECTED COMPONENTS WERE THE STEERING, BRAKES, SUSPENSION, AND SHOCKS. A POLICE REPORT WAS FILED AND THE CONTACT HAS PICTURES AVAILABLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

COMPLETE AND INSTANT POWER STEERING FAILURE WITH NO WARNING OF ANY KIND. REQUIRED CONSIDERABLE ARM STRENGTH TO CONTROL VEHICLE. *TR

THE POWER STEERING SUDDENLY WENT OUT ON FRIDAY, JUNE 27, 2008 CAUSING DIFFICULTY IN STEERING AND NEARLY CAUSING AN ACCIDENT. AS I TURNED INTO MY HOME DRIVEWAY. UPON TOWING THE VEHICLE TO CREVIER AUTO IN SANTA ANA, CALIFORNIA ON FRIDAY AFTERNOON/EVENING, CREVIER WAS UNABLE TO LOCATE THE VEHICLE. ON MONDAY, JUNE 30, AFTER MUCH CONSTERNATION, CREVIER FINALLY LOCATED THE VEHICLE AS THEY HAD IT ON THEIR PREMISES SINCE THE PREVIOUS FRIDAY. TUESDAY, JULY 1, A SERVICE TECHNICIAN NOTIFIED ME THAT THE POWER STEERING PUMP HAD GONE OUT ON THE 2003 MINI COOPER S. THE VEHICLE HAS LESS THAN 50,000 MILES ON IT AND HAS BEEN DRIVEN GENTLY THROUGHOUT ITS LIFETIME. *TR