2005 MINI COOPER S Complaints

TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE IN PARK, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY CABLE TO GET THE NOISE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. ...UPDATED 02/19/16 *BF... UPDATED 05/03/18*JB

I WAS LEAVING WORK LATE AT NIGHT WHEN I TRIED TO DRIVE THE CAR OUT OF THE PARKING LOT THE STEERING DISAPPEARED. IT WAS DIFFICULT TO MANEUVER THE CAR. I HAD THE CAR AT THE MINI DEARLSHIP EARLIER IN THE WEEK TO REPLACE LIGHT BULBS SO I CALLED THE DEALERSHIP TO FIND OUT WHERE WHAT THIS COULD BE, WHERE I COULD CHECK THE POWER STEERING FLUID LEVELS. THEY WERE NOT THAT HELPFUL. THEN LATER I LOOKED ONLINE AT ALL THE STEERING COMPLAINTS AND CALLED THE DEALERSHIP BACK AND WAS TOLD THAT THERE WAS A PROBLEM AND MY CAR (VIN#) WOULD BE COVERED FOR 13 YEARS/150,000. I AM REPORTING THIS BECAUSE ALL MINI'S WITH THIS PROBLEM SHOULD BE COVERED. DEALERSHIPS SHOULD CHECK VEHICLES FOR RECALLS WHEN CUSTOMERS CALL WITH PROBLEMS. I LIKE MY DEALERSHIP BUT I AM DISAPPOINTED THAT I HAD TO RESEARCH THIS DANGEROUS PROBLEM.

TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ THE CONSUMER STATED SHE PAID FOR AN AIR BAG SENSOR TWO YEARS. UPDATED 12/15/15. *JB

NOTIFIED THAT MINI WOULD RECALL DUE TO FAULTY SENSOR FOR AIRBAG ON MAY 1. NOW 4 MONTHS LATER, AND STILL NO RECALL. MINI SAYS THEY ARE GATHERING DATA ON THE AFFECTED CARS, NO INFO ON WHEN RECALL AND REPAIR WILL ACTUALLY HAPPEN.

TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

ON APRIL 20, 2015, I TOOK MY 2005 MINI S CONVERTIBLE TO MINI OF FAIRFIELD COUNTY IN DARIEN, CT BECAUSE THE AIR BAG LIGHT WAS ON. I RECEIVED A VERBAL QUOTE OF APPROXIMATELY $1200 TO REPAIR. LATER THAT DAY I RECEIVED AN EMAIL FROM THE SHOP FOREMAN STATING THAT MINI WAS AWARE OF AN ISSUE WITH THE PASSENGER SEAT SENSOR AND THAT MINI WAS LOOKING INTO A COURSE OF ACTION. A FEW DAYS LATER THE PRESS REPORTED THAT A RECALL WAS BEING DONE FOR THIS ISSUE AND I CALLED AGAIN, WHEN I WAS TOLD THAT A LETTER WOULD COME FROM MINI WITH DETAILS. SOMETIME BETWEEN THEN AND JUNE 15, I RECEIVED A LETTER (DATED "JUNE 2015") STATING THAT A RECALL WAS GOING TO BE ISSUED, AND I SHOULD NOT CARRY PASSENGERS IF THE LIGHT WAS ON (IT HAD BEEN ON SINCE APRIL), AND AGAIN CALLED MINI OF FAIRFIELD COUNTY, WHERE THEY REITERATED THE INFO IN THE LETTER THAT I WOULD HAVE TO WAIT FOR YET ANOTHER LETTER. I CALLED MINI CUSTOMER CARE BOTH ON JUNE 15 AND AUGUST 25 TO REQUEST INFORMATION ON THE TIMING, AND THEY WERE UNABLE TO PROVIDE ANY INFORMATION BEYOND WHAT THE DEALER TOLD ME. IT IS NOW AUGUST 25, AND OVER FOUR MONTHS THAT I'VE BEEN UNABLE TO SAFELY CARRY A PASSENGER IN THIS VEHICLE. I FEEL THAT THIS MEETS THE STANDARD NOTED IN THE RECALL LETTER "IF YOUR MINI DEALER IS UNABLE TO REMEDY THE DEFECT WITHOUT CHARGE OR WITHIN A REASONABLE AMOUNT OF TIME", ESPECIALLY WHEN I WAS GIVEN A VERBAL QUOTE IN APRIL TO FIX THE ISSUE. MINI HAS ALSO DECLINED TO PROVIDE A LOANER VEHICLE WHILE MINE IS DISABLED. I REQUEST THAT NHTSA INVESTIGATE WHETHER MINI INTENDS TO PROPERLY CARRY OUT THIS RECALL (15V-205).

POWER STEERING FAILED. EXTREMELY DIFFICULT TO STEER WITHOUT IT. AFTER THE CAR AS TURNED OFF AND THEN COOLED: 30 MINUTES LATER THE POWER STEERING WORKED AGAIN. THIS HAS NOW HAPPENED ON 3 OCCASIONS OVER THE LAST 2 WEEKS: ALL ON DAYS WITH THE TEMPERATURE IN THE 90S. I CALLED THE MINI SERVICE BUT THEY SAID THAT THEY WON'T FIX IT UNDER THE EXTENDED WARRANTY ON THE POWER STEERING PUMPS (150K MILES, 13 YEARS) UNLESS ITS FAILED WHILE THEY HAVE IT. VERY DANGEROUS TO DRIVE THIS WAY WITH UNEXPECTED FAILURES: ESPECIALLY FOR MY WIFE WHO WOULD NOT BE ABLE TO FORCE IT THROUGH TURNS WITHOUT POWER STEERING. I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ON THIS POWER STEERING SYSTEM.

I HAVE HAD A NEW PROBLEM EVERY WEEK WITH THIS CAR. I TOOK IT TO THE CAR WASH JUST TO FIND OUT THAT THE CONVERTIBLE TOP LEAKS ON BOTH SIDES, AT THE 1ST BEND. THE WATER WAS DRIPPING AT A FAST PACE. I HAD THE TOP CHECKED OUT FOR ANY PROBLEMS PRIOR TO PURCHASING AT WHICH I WAS TOLD NOTHING APPEARED TO BE NEEDED. THE WEATHER STRIPPING AND TOP HAD NO CRACKS ARE SIGN OF WEAR. JUST ANOTHER HEADACHE WITHIN A MONTH OF PURCHASE.

TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.