2010 MINI COOPER S Complaints

PURCHASED CAR W/50,000 MILES ON IT AND HAVE ALREADY HAD WATER PUMP REPLACED AND NOW WHILE DRIVING DOWN THE ROAD GOING ABOUT 40 MPH THE TIMING BELT BROKE AND BLEW PARTS INTO THE ENGINE, SO IT PRETTY MUCH NEEDS A NEW ENGINE ALREADY NOW 25,000 MILES AFTER WE BOUGHT IT. LOTS OF COMPLAINTS ABOUT THE TIMING BELT/CHAIN ON THESE 2010 MODELS. SEEMS ODD TO ME.

THE TIMING CHAIN TENSIONER CAME LOOSE CAUSING AN OIL LEAK AND THE TIMING CHAIN TO SLIP/SKIP WHICH IN TURN CAUSED DAMAGE TO THE MOTOR AND NOW MY CAR NEEDS A NEW TIMING CHAIN & NEW MOTOR WHICH IS COSTING AROUND $9K. THIS CAR ONLY HAS 35K MILES ON IT & THIS SHOULD NOT HAVE HAPPENED! I WAS DRIVING ON THE FREEWAY WHEN ALL MY OIL LEAKED OUT, CAUSING LIGHTS TO FLASH & LOUD NOISES. ONCE PULLED OVER TO A GAS STATION AND FOUND ALL THE OIL WAS GONE, A MECHANIC THERE NOTICED THE TENSIONER COMING OUT, TIGHTENED IT, THEN REFILLED THE OIL. THE CAR HELD THE OIL AT THIS POINT BUT THEN THE CAR WOULD NOT START. AFTER TOWING IT TO A SHOP, THEY SAW THAT IT WOULD NEED A NEW TIMING CHAIN BUT DIDN'T WANT TO DO A FULL BREAK DOWN OF THE CAR SINCE IT IS VERY INVOLVED AND THERE COULD BE MOTOR ISSUES SO HE SUGGESTED I CONTACT MINI USA & A MINI DEALERSHIP. THE DEALERSHIP SAID THEY HAD TO HAVE IT THERE TO DETERMINE THE ISSUE & SEE IF THE MANUFACTURER WOULD COVER THE COSTS. SO I TOWED THE CAR AGAIN TO A MINI DEALERSHIP & THEY SAID IT NEEDS A NEW MOTOR SINCE THE VALVES WERE DAMAGED ALSO. AFTER SENDING THIS INFO TO MINI USA (THE MANUFACTURER), THEY REPORTED TO ME THAT THEY WOULD PAY $4K OF THE $9K IN COSTS (NOT EVEN HALF). GETTING ADVISE FROM A LAWYER, THIS ENTIRE ISSUE SHOULD BE COVERED BY THE MANUFACTURER AND I ALREADY PAID TOO MUCH JUST BY HAVING IT TOWED TWICE WHEN THIS IS A FLAW IN THE CAR. THE CAR ONLY HAS 35K MILES & THIS TENSIONER SHOULD NOT HAVE COME LOOSE IN THE 1ST PLACE CAUSING ALL THIS DAMAGE. IN THE END, I AM STILL FIGHTING WITH MINI USA (AFTER BEING WITHOUT MY CAR FOR ALMOST 4 WEEKS) TO COVER ALL COSTS OF REPAIR FOR THIS AND ASKING THAT THIS BE REPORTED AS A "KNOWN ISSUE" ON THE TSB SO OTHER PEOPLE DO NOT HAVE THE SAME PROBLEM I AM HAVING!! I HAVE ATTACHED THE EMAIL I GOT FROM SEATTLE MINI FOR THE DIAGNOSIS TO GIVE YOU AN IDEA OF WHAT THEY SEE HAPPENED!

TIMING CHAIN MECHANISM FAILURE AT 70,000 MILES. KNOWN ISSUE AMONG AT LEAST 500,000 MINI COOPER GENERATION 2 MODELS

DRIVING ON FREEWAY WHEN TIMING CHAIN BREAKS AND CAUSES THOUSANDS OF DOLLARS OF DAMAGE TO ENGINE. COMPRESSION TO ENGINE STOPS AND CAR STALLS OUT. ONE MOMENT TOTALLY FINE, THE NEXT WRECKED ON FREEWAY.

PURCHASED CAR APRIL 2014 W 46,000 MILES. WARRANTY HISTORY SHOWED VALVE GASKET REPLACED. AT 64000 MILES DEALER SAYS IT NEEDS TO BE REPLACED AGAIN. NOT TOLD AT PURCHASE - AT MINI DLR - THAT CAR CONSUMES A QUART OF OIL EVERY 700 MILES WHICH I WAS JUST TOLD BY LOCAL SERVICING DEALER THAT THEY CONSIDER THAT NORMAL. LEAK AT GASKET CONTRIBUTES TO AIR INFILTRATION AND POOR OIL CONSUMPTION I WAS TOLD. I WOULD NOT HAVE PURCHASED THE CAR KNOWING THIS. IT ADDS CONSIDERABLY TO THE OPERATING COSTS. AFTER TELLING SERVICING DLR THIS WEEKEND THAT I KNEW THE CAR HAD ALREADY HAD VALVE COVER GASKET REPLACED, HE SAID HE WOULD COVER 75% OF OVER $800 COST. HE OBVIOUSLY KNEW THAT IT DIDN'T OR SHOULDN'T NEED THAT WORK SO SOON AFTER BEING DONE. THE MINI DEALERS ARE THIEVES AND WITHHOLD VITAL INFORMATION. THE STRUT MOUNT APPARENTLY IS ALSO "DOMED" WHICH SPEAKS TO STRUCTURAL INTEGRITY OF THIS CAR. I WOULD NEVER RECOMMEND A MINI TO ANYONE AND FEEL THEIR PRACTICES ARE COMPLETELY UNETHICAL AND THE BUILD QUALITY IS SUBSTANDARD TO WHAT IS CONSIDERED NORMAL. WHO NEEDS TO HAVE THE VALVE COVER GASKETS REPLACED TWICE IN UNDER 65,000 MILES? WHO HAS TO GO AND BUY OIL EVERY MONTH AND A HALF? THE LAST CAR I OWNED THAT NEEDED THAT WAS A 20 YEAR OLD 1975 PONTIAC WITH OVER 100K. MILES. GARBAGE.

THE VEHICLE IS A 2010 AND WAS PURCHASED NEW. IN 2012 THE VEHICLE WAS BROUGHT IN TO THE DEALER BECAUSE IT IDLED AND RAN ROUGH. THE DEALER REPAIRED AND/OR REPLACED THE TIMING CHAIN. IT HAD APPROXIMATELY 10,000 MILES ON IT. IN SEPTEMBER 2015 THE VEHICLE WAS AGAIN BROUGHT IN TO THE DEALER BECAUSE IT IDLED AND RAN ROUGH. THE DEALER AGAIN REPAIRED AND/OR REPLACED THE TIMING CHAIN. THE VEHICLE HAS APPROXIMATELY 23,000 MILES ON IT. AS OF TODAY, 10/07/15, THIS VEHICLE IS LEAKING OIL AND THE DEALER WILL NEED TO BE CONTACTED FOR REPAIRS. I HAVE ALL SERVICE RECEIPTS FOR REVIEW.

I WAS DRIVING MY 2010 MINI COOPER S 50-55 MPH WHEN I HEARD A LOUD NOISE COME FROM THE ENGINE COMPARTMENT. FROM THEN ON, THE ENGINE WAS MAKING A RATTLING AND CLACKING NOISE AND THE OIL LIGHT EVENTUALLY CAME ON. PULLED OVER TO THE SIDE OF THE ROAD AND GOT OUT TO LOOK AT THE CAR. OIL WAS ALL OVER THE FRONTSIDE AND WHEELWELL OF THE CAR. ALL THE OIL HAD CAME OUT OF THE ENGINE. TOWED THE CAR TO A MECHANIC WHO TOLD ME THE ENGINE WAS SEIZED AND THAT THE TIMING CHAIN TENSIONER HAD BROKEN LOSE AND SOMEHOW THAT ALLOWED ALL THE OIL TO POUR OUT OF THE ENGINE. HAD TO HAVE THE ENGINE REPLACED FOR A COST OF A LITTLE OVER $5,000. A BMW SPECIALIST WANTED $8,500 TO DO THE SAME JOB. NOW MY NEW ENGINE THEY JUST INSTALLED IS LEAKING OIL FROM SOMEWHERE AND THERE'S A LIGHT CLICKING NOISE COMING FROM THE ENGINE. IM SO AFRAID IT'S GOING TO HAPPEN AGIAN, AND I KNOW THAT MINI USA WILL BE OF NO HELP. IT'S A SHAME THAT I HAD TO FIND OUT WHAT A TERRIBLE COMPANY THEY ARE IN THIS WAY. I NEEDED A RELIABLE CAR FOR MY NEW JOB AND ENDED UP WITH THE EXACT OPPOSITE, AN UNRELIABLE VEHICLE FROM A MANUFACTURER THAT HAS NO INTEGRITY WHATSOEVER. I LOVED THESE CARS, NOW I JUST HOPE THIS DOESN'T HAPPEN TO ANYONE ELSE.

MY CAR SHUT DOWN WHEN I WAS DRIVING OUT OF A HIGHWAY ON A RAMP. IT STOPPED ON THE RAMP. I NOTICED THIS BECAUSE WHEN I STEPPED ON THE GAS MY CAR DIDN'T SPEED UP BUT SLOWED DOWN. I TRIED TO RESTART IT MULTIPLE TIMES BUT IT DIDN'T WORK. FINALLY IT WAS TOLLED TO AN MECHANICAL SHOP AND THEY TOLD ME THE ENGINE WAS BROKEN.

KNOCKING, TIMING. OVER 2 THOUSAND SIGNATURES OF OWNERS HAVING THE SAME ISSUE. *TR

AROUND 7:30PM ON WAY HOME FROM WORK ENGINE STARTED TICKING AND NOT SHIFTING CORRECTLY. CALL MY MECHANIC, WHO IS CERTIFIED BMW, TO GET CAR INTO SHOP NEXT MORNING. TOOK CAR TO SHOP NEXT DAY AT 730AM FOR HIM TO CHECK OUT. HE CALLED LATER IN THE DAY TO TELL ME TIMING CHAIN GUIDE BROKE OFF INTO ENGINE. ACCORDING TO HIS RESEARCH THERE WAS A RECALL ON THIS FOR EARLIER MODELS - M110212 - SO CALLED DEALERSHIP TO SEE IF THEY WOULD CONSIDER THIS UNDER RECALL. SPOKE TO SERVICE MANAGER AND HE SAID THE RECALL WAS FOR MINIS' UP TO DATE 5/03/2009 AND MY PRODUCTION DATE WAS 11/2009. TOLD HIM IT SEEMED ODD I HAD SAME ISSUE AND LAST TIME I HAD ISSUE WITH CAR MY REPLACEMENT PART WAS PRIOR TO PRODUCTION DATE - THIS WAS FIXED BECAUSE I WAS STILL UNDER WARRANTY. I SPOKE TO MINI USA AND THEY SAID UP TO DEALERSHIP TO CONSIDER. DEALERSHIP SAID I COULD GET IT TOLLED IN AND THEY WOULD DO DIAGNOSISTICS BUT DIDN'T BELIEVE IT WOULD BE PART OF RECALL AND THAT I WOULD HAVE TO SHOW PROOF OF ALL CAR MAINTANENCE - MADE ME FEEL LIKE MY FAULT. MY MECHANIC CAN CERTIFY I DO PROPER MAINTANENCE AS HE SAID HE LOOKED AT MY ENGINE AND IT IS CLEAN. MINI DEALERSHIP WOULD NOT SPEAK WITH MY MECHANIC TO GET THE PROFESSIONAL TO PROFESSIONAL EXPLANATION, THEY JUST KEPT STAYING MY PRODUCTION DATE WAS TOO LATE FOR RECALL. I HAVE OPTED NOT TO GET VEHICLE TOWED TO DEALERSHIP (1 1/2 HOUR AWAY) SO THEY COULD DIAGNOSIS AND THEN TELL ME NOT PART OF RECALL SO CHARGE ME FOR DIAGNOSIS AND THEN I PAY FOR TOW BACK. THE REASON BEING IS LAST TIME THEY HAD MY CAR IN FOR AN ISSUE IT TOOK THEM 3 DAYS TO DIAGNOSIS, ANOTHER WEEK TO GET PART AND COUPLE IF MORE DAYS TO FIX - THEY SEEMED TO BE IN NO HURRY TO FIX MY PROBLEM NOR CARED THAT I LIVED SO FAR AWAY AND HAD TO RENT A CAR. *TR