2014 MINI COUNTRYMAN Complaints

THIS CAR HAS 52,000 MILES AND IS LEAKING OIL FROM THE FRONT OF THE ENGINE. WHEN LOOKING, I FOUND THAT MANY PEOPLE HAVE THE SAME PROBLEM, AND IT IS EXPENSIVE TO FIX.

ENGINE LIGHT TURN ON CONSTANTLY. ENGINE WAS REPLACED LEAKS, SENSORS, SPARKS PLUGS ETC. CAR CONTINUES TO JERK AFTER CHANGING PARTS. UNSAFE TO DRIVE. JERKS AFTER STARTING AND SPEEDS OF 40MPH AND HIGHWAY SPEEDS. OIL FOUND IN SPARK PLUGS AND CHANGED STILL HAS PROBLEMS.

THE LIGHTS CHANGE COLOR SPECTRUM, [XXX], FLICKER, BLACK OUT, AND THEN RETURN TO NORMAL. AN INTERNET SEARCH OF VEHICLE FORUMS SHOWS THIS IS A FREQUENTLY OCCURRING MINI PROBLEM AND THERE WAS A BULLETIN CIRCULATING AT MINI DEALERSHIPS REGARDING THIS PROBLEM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT CALLED ON BEHALF OF A DAUGHTER WHO OWNS A 2014 MINI COOPER COUNTRYMAN. THE CONTACT STATED THERE WERE THREE AIR BAG WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MINI OF ONTARIO LOCATED AT 1251 AUTO CENTER DR, ONTARIO, CA 91761, (909) 895-2925, AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.*DT DEALER TOLD THE CONSUMER SEAT BOTTOM PROXIMITY SENSOR SYSTEM FAILURE WAS NOT PART OF THE RECALL. FAILURE CODES AS FOLLOWS: 93C3: ACSM/MRS: SEAT-OCCUPANCY DETECTOR, PASSENGER. 9434: FRONT PASSENGER SEAT OCCUPANCY - SHORT CIRCUIT OR OPEN CIRCUIT. 9435: FRONT PASSENGER SEAT OCCUPANCY - SHORT CIRCUIT OF OPEN CIRCUIT DUE TO MOISTURE. *JB

PURCHASED USED SUMMER 2018. IN FALL OF 2018, FRONT DRIVER-SIDE DOOR LATCH MECH. FAILED, PREVENTING DOOR FROM CLOSING. MECH WAS REPLACED BY DEALER. WINTER OF 2018 THE DRIVER-SIDE REAR AND PASSENGER-SIDE REAR LATCH MECHS FAILED. AGAIN, DOORS CANNOT BE SECURED WHEN THE MECH FAILS. DEALER REPLACED BOTH REAR DOOR MECHS.. ON APRIL 7 2020, PASSENGER-SIDE FRONT MECH FAILED, PREVENTING DOOR FROM BEING SHUT. TWO COMPLAINTS: WHY SO MANY FAILURES IN THE LATCH MECHANISM, AND WHY THE FAILURE MODE RENDERS THE DOOR UNABLE TO BE CLOSED OR LATCHED. VEHICLE CAN'T EVEN BE SAFELY TOWED WITH THE DOORS DISENGAGED FROM THE NADER PIN. WE USED NYLON RATCHET STRAPS TO SECURE THE DOORS SHUT WHILE TRANSPORTING IT FOR REPAIR. FIRST THREE LOCK MECHS FAILED WHILE VEHICLE WAS STATIONARY/PARKED. LAST FAILURE OR PASSENGER FRONT OCCURED AFTER VEHICLE WAS IN MOTION - LATCH DISENGAGED AND DOOR SWUNG OPEN WHILE MAKING LEFT TURN. ATTACHING FOUR IMAGES OF REMOVED FAILED LATCH MECH SHOWING MFR AND PART NO INFO

WATER INTRUSION AT THE FRONT SEAT FOOT WELLS WHICH CAUSED ELECTRICAL ISSUES AND A BATTERY PROBLEM.