2015 MINI COUNTRYMAN Complaints

2015 MINI COOPER COUNTRYMAN PURCHASED NEW FROM FACTORY. HAVE HAD REGULAR ROUTINE MAINTENANCE SINCE PURCHASE. AROUND 48,000 MILES STARTED HEARING RATTLE NOISE FROM FRONT DRIVERS SIDE OF ENGINE COMPARTMENT. DEALER COULDN'T FIND ANYTHING. NOISE ONLY NOTICEABLE AT LOW SPEEDS AND WHEN CLUTCH UNDER LOAD. GOT WORSE OVER TIME, SO TOOK IT TO DEALER AND WORKED WITH MECHANIC TO IDENTIFY ENGINE. THEY CHECKED MOTOR MOUNTS WHICH APPEARED FINE, BUT WHEN THEY REMOVED THEM, MOUNTS WERE FOUND TO BE FAILED. BOTH MOTOR MOUNTS HAD TO BE REPLACED. THIS IS QUITE UNACCEPTABLE CONSIDERING I HAVE KEPT THE CAR IN THE GARAGE, I DON'T DRIVE IT LIKE I STOLE IT, AND I KEEP UP ON ALL THE REQUIRED MAINTENANCE.

TL* THE CONTACT OWNS A 2015 MINI COUNTRYMAN. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOOR MECHANISMS DID NOT LATCH. THE VEHICLE WAS TAKEN TO MINI OF DUTCHES COUNTY (1162 US 9,, WAPPINGERS FALLS, NY 12590) AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *BF PROBLEM HAS BEEN RECTIFIED TO CONSUMERS SATISFACTION.*JB

2015 MINI COUNTRYMAN WITH 48980 MILES CLUTCH FAILED WHILE IT WAS IN MOTION TURNING FROM A 50 MPH ZONE TO A SIDE STREET. DEALER COVERED IT EXCEPT $173 DUE TO EXTENDED SERVICE MAINTENANCE PLAN. IT ALSO COST $155 LOCAL SERVICE SHOP FOR DIAGNOSIS. THE DEALER REPLACED FLYWHEEL, CLUTCH AND PRESSURE PLATES, SHIFT FORK AND PEDAL RETAINING PIN AND CLUTCH RELEASE FORK. THIS COULD HAVE BEEN A LIFE THREATENING CONDITION IF THE RIGHT TURN WAS NOT MADE IN THE LOWER SPEED ROAD.