MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 MINI COOPER
    - CLEARLAKE, CA

    I WAS DRIVING DOWN HWY 16 (A STRAIGHT A WAY 2 LANE HWY) TOWARDS WOODLAND WHEN THE DISPLAY SHOWED WHAT APPEARED TO BE THE WATER ICON AND I NOTICED WHITE SMOKE FROM UNDER MY HOOD, SO I PULLED OVER AND SAT THERE THINKING MAYBE MY CAR WAS OVERHEATING. A TRUCK COMING BEHIND ME WENT BY HONKING THEIR HORN AND I LOOKED IN REVIEW MIRROR AND NOTICED DARK SMOKE COMING FROM BEHIND MY CAR.. I THEN PROCEED TO GET OUT OF MY VEHICLE AND COULDNT GET THE DRIVERS DOOR OPEN A GENTLEMAN CAME UP TO MY VEHICLE TOLD ME TO GET OUT BUT I TOLD HIM THE DOOR WOULDNT OPEN, HE OPENED THE DOOR AND WAS SAYING GET OUT AND AWAY THE CARS GOING TO BLOW UP, THAT WAS MY FIRST ACKNOWLEDGMENT THAT THE VEHICLE WAS ON FIRE. THE POLICE AND FIRE DEPT WAS NOTIFIED AND CAME OUT TO WHERE THE VEHICLE WAS AT AND PROCEED TO EXTINQUISH THE VEHICLE. I HAD TO GET THE CAR TOWED BY TRIPLE A OFF A FRIENDS OF MINES TOW PACKAGE THAT SHE HAS. IM CONTACTING THE FIRE DEPT AND POLICE TODAY ON GETTING SOME PAPERWORK RELATED TO THIS TODAY SO ALL I HAVE TO SHOW IS PICS.

    Source: NHTSA WEB SITE
  • 2013 MINI COOPER
    - HAMDEN, CT

    THE SUNROOF SPONTANEOUSLY SHATTERED. THERE WAS NO ACCIDENT, THERE WAS NO EVENT, THERE WAS NOTHING TO CAUSE THIS TO OCCUR. IT HAD BEEN PARKED OVERNIGHT IN AN OPEN AREA, AS IT WAS BEING DRIVEN ON THE ONRAMP WHEN IT SOUNDED LIKE A WINDOW WAS OPEN, THEN ON THE HIGHWAY IT SOUNDED LIKE THERE WAS ICE CRUST COMING OFF OF THE BACK OF THE CAR, THEN THERE WAS A RUSH OF WIND - PULLED OVER AND SAW THE SHATTERED ROOF. THANKFULLY THE SUNSCREEN WAS CLOSED SO THE GLASS DIDN'T POUR ONTO ME.

    Source: NHTSA WEB SITE
  • 2007 MINI COOPER US
    - HARRISON, NY

    POWER STEERING FAILURE AT 71,000 MILES. ONE DAY THE POWER STEERING WAS FINE AND THE NEXT DAY WHEN STARTED, THE POWER STEERING FAILURE LIGHT WENT ON AND THERE WAS NO POWER STEERING.

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER
    - JERSEY VILLAGE, TX

    BRAKE LIGHT FAILED, BULB COULD NOT BE REMOVED FROM INSIDE THE VEHICLE. DEALER SAID THE COMPLETE ASSEMBLY WOULD NEED TO BE REPLACED. UPON REMOVING THE ASSEMBLY, THE FIXTURE WAS REVIEWED TO FIND WHERE EXCESIVE HEAT HAD MELTED THE CONNECTION TO THE BULB (SAME ONES USED IN BMWS THAT MELTED THE WIRING HARNESS BACK IN 2003). I REPAIRD THE THE ASSEMBLY BY SOLDERING THE SOCKETS TO THE BOARD SUCH THAT IT DID NOT DEPEND ON A PIECE OF PLASTIC FOR PRESSURE CONTACT. IT WORKS, BUT WHEN A BULB TRUELY BURNS OUT, THE ASSEMBLY MUST BE REMOVED TO CHANGE THE BULB.

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER S
    - ARL HTS, IL

    MY ELECTRIC POWER STEERING PUMP IS FAILING. IT WHINES WHEN YOU TURN THE WHEEL AND SOMETIMES IT DOES NOT WORK AT ALL. VERY SCARY TO LOSE CONTROL OF THE CAR. THERE WAS AN OPEN RECALL THRU 2005, BUT BMW SAYS THEY WONT HELP US 2006 OWNERS.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - BONIFAY, FL

    WHILE TRAVELING ON I-10 IN TALLAHASSEE, FL AT HIGHWAY SPEED OF 70 MPH THE CAR SUDDENLY LOST POWER. BEING I THE CENTER LANE OF EIGHT (FOUR EACH DIRECTION) IT WAS ALMOST IMPOSSIBLE TO GET OUT OF TRAFFIC. SEVERAL VEHICLES MADE ABRUPT MANEUVERS TO AVOID A CRASH. ALSO AS I GOT OUT OF THE VEHICLE WAS NEARLY STRUCK BY OTHER CARS. I LATER FOUND OUT THIS WAS DUE TO A FAILED TIMING CHAIN WITH NUMEROUS COMPLAINTS AND NO RECALL. THERE WAS ALSO A CLASS ACTION SETTLEMENT AND STILL NO RECALL. THIS COULD HAVE WELL BEEN A FATAL INCIDENT.

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER S
    - WOODBINE, MD

    AFTER BATTERY WENT DEAD, REPLACED WITH NEW BATTERY AND SHORTLY AFTER AIR BAG LIGHT ILLUMINATED. HAD INDEPENDENT SHOP CLEAR CODE IN 2015 INSPECTED HARNESS FOUND NOTHING OUT OF ORDINARY. 3 DAYS LATER AIR BAG LIGHT RETURNED. NOW IN FEBRUARY 2018 HAD MINI OF TOWSON DIAGNOSE AIR BAG LIGHT THINKING THE DEALERSHIP CAN RESET AIR BAG LIGHT PROPERLY. DEALERSHIP RECOMMENDED UPGRADING WIRING HARNESS UNDER SEAT FOR 525 DOLLARS. I HAVE BEEN ON MULTIPLE FORUMS AND THIS AIR BAG LIGHT IS A COMMON PROBLEM FOR 02-03 MINIS, INCLUDING 05-06, AND 12-15 YEAR MINIS. MY CONCERN IS THAT MINI KNOWS THIS IS A DEFECTIVE PART FROM THE MANUFACTURER BUT REFUSES TO STAND BY THEIR PRODUCT EVEN WHEN IT COULD AFFECT THE SAFETY OF THE PURCHASER OF ITS VEHICLES. IN THE EVENT NHTSA RECEIVES ENOUGH COMPLAINTS TO FORCE MINI TO ISSUE A RECALL FOR THIS ISSUE, I WOULD LIKE TO BE INCLUDED AS ANOTHER DISSATISFIED CONSUMER. THANK YOU FOR YOUR TIME, GARRETT

    Source: NHTSA WEB SITE
  • 2011 MINI COOPER S
    - SMITHFIELD, NC

    THE ENGINE LIGHT KEPT COMING ON AND THE FAN KEPT RUNNING EVEN AFTER CAR HAS BEEN TURNED OFF. THE GADGE WOULD READ COLD THAT HOT. TOOK IT TO MECHANIC, THE MECHANIC CLAIMED IT WAS A SAFETY MECHANISM TO KEEP CAR FROM OVER HEATING, HAD THE CAR FOR 4 WEEK AND THE CAR JUST SHUT OFF SHOWING THE SAME ISSUE. THE THERMOSTAT WAS NOT CORRECT ALSO. THIS WAS CITY IN MOTION AND STATIONARY, ONCE IT COOLED OFF IT WOULD START FINE, BUT THEN JUST CUT OFF, EACH TIME IT STOP I JUST HAD IT TOWED WHICH WAS 3 TIMES RATHER THAN DRIVING IT , I JUST DID NOT TRUST THE VEHICLE

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER S
    - HONOLULU, HI

    POWER STEERING FAILURE WHILE DRIVING BOTH SLOWLY PULLING OUT OF CARPORT AND AT NORMAL 35 MILES PER HOUR STREET SPEED. STEERING BECAME VERY DIFFICULT. PERSISTED UNTIL CAR WAS TURNED OFF FOR SEVERAL MINUTES. HAPPENED SPORADICALLY AFTERWARD. ISSUE RETURNED AND NOW AFFECTS THE CAR MOST OF THE TIME WHILE DRIVING. WILL HAPPEN UPON STARTING THE CAR, OR WHILE DRIVING. CAR ONLY HAS 50,063 MILES ON IT! LOOKS LIKE POWER STEERING PUMP FAILURE IS CAUSING THE LOSS OF STEERING. EXTREAMLY DANGEROUS!

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER
    - REDONDO BEACH, CA

    TL* THE CONTACT OWNS A 2008 MINI COOPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH BAY MINI (18900 HAWTHORNE BLVD, TORRANCE, CA 90504) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 89,072. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE