MINI Complaints

TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I TOOK MY CAR INTO THE AUTO SHOP FOR ROUTINE OIL CHANGE AND TO CHECK THE AIR BAG LIGHT SINCE IT CAME ON AT 56,000 MILES. I FIGURED IT WAS AN ERROR AND JUST NEEDED TO BE RESET, AFTER A DIAGNOSTIC WAS DONE I WAS TOLD I WOULD NEED TO PAY $1,100 FOR A AIR BAG MAT SENSOR FRONT SEAT PART THAT'S CURRENTLY ON BACK ORDER IN GERMANY AND I WOULDN'T BE ABLE TO BUY ONE TILL APRIL 2016. THIS IS A MAJOR PROBLEM FOR A NUMBER OF REASONS. ONE, IT IS A SAFETY HAZARD AND SOMEBODY CAN DIE. TWO I CANNOT SEE MY SPEEDOMOTER WHEN I AM DRIVING SO I NO LONGER KNOW HOW FAST I AM GOING. I AM VERY UPSET WHE NI EXPRESSED THIS CONCERN TO MINI COOPER CORPORATE CUSTOMER SERVICE AND THEY DIDN'T SEEM TO CARE AND TOLD ME THE 2009 IS NOT PART OF THE 2008 AIR BAG RECALLS. ARE YOU SERIOUS? THIS IS A SAFETY ISSUE. I NEVER EXPECTED THIS FROM BMW/MINI. THERE NEEDS TO BE A RECALL ON THIS BEFORE THERE IS SERIOUS INJURY OR DEATH!

ON 2/11/2016 I GOT HOME FROM WORK AND I PARKED MY 2005 MINI COOPER S (53,000 MILES) ON THE DRIVEWAY, TURN OFF CAR AND STAYED WITH MY KIDS & WIFE SINCE THEY WERE WAITING FOR ME OUTSIDE, MY WIFE NOTICE A SOUND & SMOKE COMING FROM THE CAR, THE SMOKE WERE COMING FROM THE ENGINE, I IMMEDIATELY OPEN THE HOOD & THERE WAS MORE SMOKE COMING OUT, THE HEADLIGHTS & ALL THE LIGHTS TURNED ON & STARED FLICKERING, ALSO THE WIPERS TURNED ON, COUPLE OF SECONDS LATER THE BOTOM OF THE ENGINE WAS ENGULFED IN FLAMES. MY WIFE RAN TO GET THE WATER HOSE & I WERE ABLE TO PUT THE FIRE OUT, WE WERE LUCKY THAT I DIDN'T WALK INSIDE THE HOUSE LIKE I ALWAYS DO, IT COULD HAVE BEEN A HORRIBLE TRAGEDY FOR ME, MY FAMILY AND EVEN OUR NEIGHBORS. THE NEXT DAY I HAD THE CAR TOWED TO MY MECHANIC WHO AFTER AN INSPECTION FOUND OUT IF WAS THE POWER STEERING PUMP THAT GOT ON FIRE AND DAMAGED ALL THE WIRES AROUND IT, SINCE HE IS A MINI SPECIALIST HE TOLD US ABOUT A RECALL FOR THAT SPECIFIC PART, BUT TO OUR DISAPPOINTMENT HE RAN OUR VIN # AND FOUND THAT OUR CAR IS EXCLUDED FROM THAT RECALL SINCE ITS A LATE 2005 PRODUCTION. THAT EXACTLY SAME THING HAPPEND TO US WITH THE ACTUATORS, ONE DAY WHILE MY WIFE WAS SHOPPING WITH MY KIDS, THEY JUST GOT LOCKED INSIDE THE VEHICLE WITH THE WINDOWS ROLLED UP, IT WAS A SUMMER DAY AND LUCKILY SHE WAS ABLE TO GET OUT THROUGH THE BACK TRUNK, WE CONTACTED MINI BECAUSE THERE IS ALSO A RECALL FOR THE ACTUATORS AND THEY ALSO EXCLUDED OUR CAR SAYING THAT IT WAS A LATE 2005 PRODUCTION AND WERE NOT ABLE TO GET THE RECALL. THE WAY WE SEE IT MINI IS NOT TAKING RESPONSIBILITY FOR THEIR DEFECTIVE COMPONENTS, IT IS NOT FAIR SINCE I HAVE NO WAY TO FIND OUT IF MY CAR WAS BUILD WITH NOT DEFECTIVE PARTS, OBVIOUSLY IT WAS. I AM TERRIFIED BY THE IDEA THIS COULD HAVE BEEN WORST SINCE WE R ALWAYS DRIVING WITH OUR KIDS. U NEED TO DO SOMETHING ABOUT THIS & MAKE MINI LIABLE FOR THESE SAFETY ISSUES.

WHEN I START MY CAR WHILE PARKED IN MY GARAGE FROM COLD THERE IS A EXTREMELY LOUD RATTLE KNOCK NOISE IN THE ENGINE. I WAIT FOR IT TO WARM UP THEN I DRIVE IT THERE IS STILL A LOUD ENGINE NOISE THAT IT MAKE IT SOUND LIKE IF IT IS A DIESEL ENGINE. AND AFTERWARDS THE ENGINE STALLS AND IT LOOSES RPM WHEN I AM DRIVING ON THE HIGHWAY OR STREET MAKING IT HAZARDOUS AND DANGEROUS BECAUSE THE ENGINE CHOKES AND WANTS TO DIE OUT ON THE ROAD WHILE I AM DRIVING IT.

WHEN I START MY CAR WHILE PARKED IN MY GARAGE FROM COLD THERE IS A EXTREMELY LOUD RATTLE KNOCK NOISE IN THE ENGINE. EVEN IF I WAIT FOR IT TO WARM UP WHILE I AM DRIVING THERE IS STILL A LOUD ENGINE NOISE THAT IT MAKE IT SHOULD LIKE IF IT IS A DIESEL ENGINE. AND AFTERWARDS THE ENGINE STALLS DRIVING ON THE HIGHWAY AND IT LOOSES ITS RPM WHILE DRIVING MAKING IT HAZARDOUS AND DANGEROUS BECAUSE IT APPEARS TO DIE OUT ON THE ROAD WHILE I AM DRIVING IT.

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. . THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT DOWN. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE DEALER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED. THE BATTERY AND TEMPERATURE GAUGE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

AIRBAG WARNING LIGHT WOULD COME ON INTERMITTANTLY WITH A PASSENGER IN THE SEAT. NOW STAYS ON ALL THE TIME WITH OR WITHOUT A PASSENGER. BAD PASSENGER SEAT MATS ARE UNDER RECALL IN MINI COOPER CONVERTIBLES BUT NOT COVERED IN CLUBMAN. $1200 REPAIR IS REQUIRED AND USES SAME PART AS THE CONVERTIBLE. IS RECALL BEING EXPANDED?

OUR 2003 MINI COOPER WAS DRIVEN IN OCTOBER 2015 IN FIRST AND SECOND GEAR, IN BUMPER TO BUMPER SLOW TRAFFIC, UPHILL FOR ABOUT A MILE. WHEN WE SHUT THE CAR OFF AND GOT OUT OF IT, A FAN IN THE ENGINE COMPARTMENT CONTINUED TO RUN. WE WENT BACK INTO THE CAR, STARTED IT AGAIN, THEN SHUT IF OFF FOR A SECOND TIME, AND THE FAN CONTINUED TO RUN. THE FAN RAN ABOUT 5 TO 10 MINUTES WHILE THE CAR WAS PARKED. WE HAVE BEEN TOLD THAT THE STAGE 1 COOLING FAN HAS FAILED AND THAT THE STAGE 2 COOLING FAN WAS RUNNING TO COOL DOWN THE ENGINE.

TRACTION CONTROL AND BRAKE WARNING LIGHTS COME ON AT START UP AND DO NOT TURN OFF. PROBLEM IS INTERMITTENT AT THIS TIME. DEALER REPORTS THAT IT IS THE SZL MODULE (STEERING ANGLE SENSOR) IS FAILING. BMW ISSUED A SERVICE BULLETIN ON THE 2006 5 AND 6 SERIES FOR THIS SAME SENSOR. READING THE MINI FORUMS THIS SEEMS TO BE A FAIRLY COMMON PROBLEM. CAR HAS 17,800 MILES