MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 MINI COOPER S- MONTOURSVILLE, PA
THE AIRBAG LIGHT THAT WARNS OF THE PASSENGER AIRBAG BEING TURNED OFF COMES ON SOMETIMES WHEN NOBODY IS IN THE SEAT AND SOMETIMES WHEN A FULL SIZED ADULT IS IN THE SEAT. *TR FROM WHAT I HAVE READ THIS MEANS THE AIRBAG SENSOR IS DEFECTIVE AND THE AIRBAG COULD EITHER FAIL TO WORK OR DEPLOY WHEN IT SHOULD NOT. I HAVE LEARNED THAT BMW ISSUED RECALLS FOR MANY OF THEIR CARS BUILT WITH THIS PARTICULAR SEAT SENSOR BUT HAVE NOT DONE SO WITH THE MINI. ARE YOU AWARE OF A RECALL FOR THE MINI? WE ARE VERY WORRIED ABOUT USING THIS CAR TO CARRY A PASSENGER BUT WE HAVE TO DO SO EVERY DAY. YOUR HELP WILL BE GREATLY APPRECIATED.
Source: NHTSA WEB SITE -
2003 MINI COOPER S- ANTIOCH, CA
ON FEBRUARY 6, 2014 MY MINI COOPER S WAS SERVICED AT THE DEALERSHIP MINI COOPER OF CONCORD FOR A RECALL IN THE POWER STEERING PUMP. SHORTLY, AFTER IN MARCH MY CAR STARTED TO SMOKE FROM THE ENGINE AND MY CAR BURSTED INTO FLAMES. THE FIRE DEPARTMENT CAME AND TURNED DOWN THE FIRE, HOWEVER MY CAR IS A COMPLETE LOSS. I CALLED MINI COOPER OF CONCORD, HOWEVER NO ONE COULD PROVIDE HELP. I ALSO EMAILED THE HEAD OF THE DEALERSHIP AND THERE WAS NO RESPONSE. I INVESTIGATED ONLINE AND NOTICED THAT MANY PEOPLE HAD SIMILAR PROBLEMS WITH THE WATER PUMP LEAKING AND CATCHING FIRE IN THE ENGINE. I CALLED MINI USA AND FILED A CASE,AND THEY PROMISED TO RESPOND WITHIN 3 DAYS. HOWEVER, THEY DID NOT ONLY UNTIL I CALLED VARIOUS TIMES AND FINALLY WAS ABLE TO REACH A REPRESENTATIVE. JAMES INFORMED ME THAT THERE WAS NO WAY TO EVALUATE THE MINI COOPER WAS AS AT FAULT AND ONLY TRIED TO SELL ME A NEW CAR. I AM VERY DISAPPOINTED WITH MINI COOPER'S CUSTOMER SERVICE AND LACK OF SUPPORT. MY CAR IS NOW A COMPLETE LOSS. *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER- ASHEBORO, NC
WAS DRIVING NORMALLY ON 4/8/14 , TURNED NORMALLY UNTIL I TOOK A SLIGHT CURVE AND STEERING WHEEL GOT VERY STIFF & HARD TO TURN FROM THEN ON . UNTIL NOW IT REMAINS VERY HARD TO DRIVE . *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER CONVERTIBLE- ATASCADERO, CA
I WAS DRIVING ON A LOCAL CURVY HIGHWAY AT APPROX 35MPH WHEN MY POWER STEERING GAVE OUT GOING AROUND A CURVE. I ALMOST DROVE INTO THE SIDE OF A MOUNTAIN. *TR
Source: NHTSA WEB SITE -
2006 MINI COOPER- PHOENIX, AZ
PASSENGER SEAT OCCUPANCY SENSOR SRS LIGHT FAILED WHILE ONE OF MY FRIEND WAS TRYING TO BE SEATED IN MY CAR. *TR
Source: NHTSA WEB SITE -
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2006 MINI COOPER- NASHVILLE, TN
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY OVER AN EXTENDED PERIOD OF TIME. AN AUTHORIZED DEALER STATED THAT THE FAILURE WAS CAUSED BY THE FLOOR SENSOR MAT. THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING AND TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MINI COOPER S- GOLDSBORO, NC
POWER STEERING PUMP MAKING NOISE WHEN CAR IS OFF, DRAINING BATTERY. EMINENT FAILURE. *TR
Source: NHTSA WEB SITE -
2009 MINI COOPER- COSTA MESA, CA
NOTICED DECREASED ACCELERATION PERFORMANCE AND VISIBLY NOTICED LEAKING OIL FROM THE TOP OF THE TURBO SYSTEM NEXT TO THE HEAT SHIELD AFTER RETURNING HOME AFTER A DRIVE ON THE FREEWAY. MINI DEALER IDENTIFIED THE PROBLEM AS A TURBO OIL FEED LINE LEAK. NOTICED ON NHTSA FORUMS THAT THIS IS A COMMON ISSUE WITH MINI OWNERS AND COULD BECOME A FIRE HAZARD UNDER THE HOOD IF NOT DETECTED AND QUICKLY REPAIRED. *TR
Source: NHTSA WEB SITE -
2008 MINI COOPER S- JACKSONVILLE , FL
PASSENGER SIDE AIR BAG SENSOR IS GOING OFF WHEN EITHER A PASSENGER OF AVERAGE WEIGHT (150LBS.) IS OCCUPYING SEAT OR A SMALL BUMP IN ROAD IS HIT. THE AIR BAG SENSOR FOR WIRING AND SEAT CUSHION REPLACEMENT IS NO LONGER UNDER A WARRANTY FOR 2008 MODEL, BUT IS A KNOWN PROBLEM COSTING APPROXIMATELY $1200.00 TO REPAIR AT THE DEALER. THE 2002-2006 MODELS HAD RECALL BY MINI FOR THIS. ALONG WITH THE BELOW SERVICE BULLETIN. SERVICE BULLETIN NO.: SIM-65-08-03 COMPONENT(S): AIR BAGS NHTSA ID NUMBER: 10043927 MANUFACTURER: BMW OF NORTH AMERICA, LLC SUMMARY: BMW MINI: AIRBAG WARNING LIGHT IS ON: MRS FC 02, 03, 05, 06. *KB I WOULD LIKE A RECALL ON THIS MADE FOR THE 2008 MODEL AS THIS IS A MASSIVE SAFETY ISSUE AS I DON'T KNOW IF IN AN ACCIDENT EITHER DRIVER OR PASSENGER AIRBAG WILL DEPLOY. WITHOUT A RECALL OWNERS MUST PAY $1200 FOR WHAT IS A KNOWN DEFECT BY MINI. DOES SOMEONE HAVE TO GET INJURIES FOR THIS TO BECOME A RECALL? *TR
Source: NHTSA WEB SITE -
2005 MINI COOPER S- LITTLE ROCK, AR
THE AIRBAG LIGHT IN THE CAR SHOWS THAT THE AIRBAG IS OFF WHEN THERE IS SOMEONE SITTING IN THE FRONT PASSENGER SEAT. THE LIGHT COMES ON AND THEN GOES OFF, OVER AND OVER AGAIN, WHENEVER THE SEAT IS OCCUPIED. THIS INDICATES TO ME THAT THE PERSON SITTING IN THE SEAT HAS NO RELIABLE AIRBAG PROTECTION. THIS HAS BEEN GOING ON FOR OVER THREE YEARS IN MY CAR. ORIGINAL COMPLAINT WAS ON 5/31/11. STILL NO ACTION. EMAILED MINI USA AND THEY TOLD ME THERE WERE NO RECALLS AND OFFERED NO HELP. THIS WAS DONE ABOUT ONE MONTH AGO. DO WE HAVE TO WAIT UNTIL PEOPLE START DYING BEFORE THIS SAFETY ISSUE IS FIXED BY MINI? I AM NOT THE ONLY MINI OWNER HAVING THIS PROBLEM. BMW HAS RECALLED CARS HAVING THIS SAME PROBLEM. THEY DEEMED THIS A SAFETY ISSUE. WHY SHOULDN'T MINI? CAN YOU HELP WITH THIS PROBLEM? *TR
Source: NHTSA WEB SITE