MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MINI COOPER S
    - SWANZEY, NH

    NOISE IN ENGINE AFTER COLD START. ENGINE WAS REPLACED BY MINI OF PEABODY MA AFTER A INTERNAL ENGINE FAILURE. THIS IS A 2008 COOPER S JCW AND THE ENGINE HAS BEEN NOISY SINCE IT WAS REPLACED. NOISE GOES AWAY AFTER IT WARMS UP. DEALER TELLS ME NOTHING IS WRONG. ORIGINAL ENGINE FAILED AT 8,000 MILES AND SO DID THE TRANSMISSION AND HAD TO BE REPLACED AS WELL. NOW AT 17,000 MILES TRANSMISSION OK BUT ENGINE SOUNDS LIKE IT IS KNOCKING AT START UP. *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - AVONDALE, AZ

    1. NORMAL AROUND TOWN DRIVING. PASSENGER REAR LOWER CONTROL ARM SNAPPED ... STEEL FAILED UNDER STRESS ONE OF SEVERAL MANUFACTURE HOLES PUNCHED INTO THE MEMBER. 2. CAUSED THE VEHICLE TO BECOME INOPERABLE. 3. REQUIRED REPLACEMENT CONTROL ARM. BMW HAS SINCE RE-ENGINEERED THE CONTROL ARM. REPLACEMENT ARMS ARE MADE STRONGER. *** I CAN PROVIDE ONLINE FORUM POSTINGS FROM NORTHAMERICANMOTORING.COM AND MINI2.COM (US AND UK ONLINE FORUMS FOR MINI OWNERS) WHICH DEMONSTRATE THAT THIS MEMBER IS ROUTINELY BREAKING ON OTHER VEHICLES OF THE SAME VINTAGE. PHOTOS OF MY FAILURE AND THE FAILURES OF OTHERS AVAILABLE. MINI IS ROUTINELY DENYING RESPONSIBILITY FOR THIS VEHICLE SAFETY ITEM CITING IMPROPER DRIVING HABITS. *** *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER S
    - LONG BEAC, CA

    MY 2003 MINI COOPER S SPONTANEOUSLY CAUGHT FIRE WHILE PARALLEL PARKING IN LOS ANGELES, CA. THE POWER STEERING PUMP FAILED, A FIRE SHORTLY FOLLOWED. THE LOS ANGELES FIRE DEPT. WAS PHONED. CAR NEEDED TO BE TOWED. *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - BERNVILLE, PA

    2002 MINI COOPER, POWER STEERING PUMP SHORTED OUT CAUSING A SMALL FIRE WHICH DESTROYED THE PUMP,FAN,WIRING HARNESS,POWER STEERING LINE. CAR HAD LESS THAN 50,000 MILES ON IT. COST OF REPAIR OVER 1200 DOLLARS. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER S
    - MORAGA, CA

    TL*THE CONTACT OWNS A 2003 MINI COOPER S PURCHASED NEW. HE STATED WHILE TRAVELING AT SPEEDS OF LESS THAN 65 MPH, THE VEHICLE BEGAN PULLING TO THE RIGHT. SHORTLY AFTER THAT THE BATTERY CHARGING WARNING LIGHT ILLUMINATED AND THE CONTACT IMMEDIATLEY SMELLED A BURNING ODOR. HE PULLED OVER AND FOUND THERE WAS A FIRE COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED SHORTLY AFTER HOWEVER HE HAD ALREADY EXTINGUISHED THE FIRE. THE INSURANCE COMPANY AND MECHANIC DETERMINED THE FIRE WAS A RESULT OF A FAULTY POWER STEERING PUMP COOLING FAN. THE VEHICLE WAS REPAIRED UNDER HIS INSURANCE COMPANY. THE FAILURE AND CURRENT MILEAGES WERE UNDER 88,000.THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MINI COOPER S
    - SOLANA BEACH, CA

    FAILURE OF 2003 MINI COOPER MANUAL TRANSMISSION. MY CAR HAS BEEN UNDER REGULAR MAINTENANCE. I FIRST NOTICED THE CAR LOSING POWER GOING UPHILL, THEN IT BECAME DIFFICULT TO PUT THE CAR IN GEAR. NEXT MORNING I WAS UNABLE TO GET INTO REVERSE, WAS EXTREMELY DIFFICULT TO SHIFT AND SOME GEARS COULD NOT BE ENGAGED. AT A STOP LIGHT I BEGAN HEARING A VERY LOUD GRINDING NOISE, LIKE METAL IN A BLENDER, THE CAR WOULD NOT ENGAGE IN GEAR, I HAD TO BE PUSHED OUT OF THE INTERSECTION. THE DEALER OFFERED NOTHING. MY PRIVATE MECHANIC FOUND METAL SHREDS THROUGHOUT THE TRANSMISSION. SAID A BEARING HAD COME LOOSE AND DESTROYED THE INTERIOR OF THE TRANSMISSION, ALL AT 65K MILES. HE ALSO SAID THE ENGINE COULD HAVE FAILED WHILE ON THE FREEWAY AT HIGH SPEEDS AND THIS COULD HAVE BEEN LIFE ENDANGERING. ALSO THE POWER STEERING PUMP WENT AT 30K MILES. BOTH VERY COSTLY REPAIRS AND THE TRANSMISSION LOCKING UP A VERY SERIOUS LIFE THREAT. THE REPLACEMENT COSTS FOR THE TRANSMISSION WERE $3K AND THAT WAS FROM A PRIVATE MECHANIC. ONLINE RESEARCH SHOWS A PLETHORA OF CONSUMER COMPLAINTS AND INFORMATION THAT MINI COOPER KNOWS ABOUT THIS. NEITHER THE LOCAL DEALER NOR CORPORATE OFFICE WOULD OFFER ANY HELP IN REPLACEMENT COSTS. *TR

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - PORTLAND, OR

    SUDDEN AND UNEXPECTED FAILING OF POWER STEERING FUNCTION WHILE ROUTINELY DRIVING THE CAR. CAR IS VERY HARD TO STEER AS A RESULT. TEN + INCIDENTS OF THIS. DEALER AND MANUFACTURER ARE AWARE OF DEFECTIVE POWER STEERING PUMP. PUMP WAS REPLACED AT A COST OF ABOUT $900.00. NO MORE PROBLEMS SINCE.*TR

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S CLUBMAN
    - LAUREL, MD

    THE MINI COOPER CLUBMANS 2008 AND 2009 HAVE THE SAME PROBLEM THAT THE TOYOTAS HAVE WITH THE FLOOR MATS. THEY ARE REALLY DANGEROUS. *TR

    Source: NHTSA WEB SITE
  • 2002 MINI COOPER
    - BAINBRIDGE ISLAND, WA

    2002 MINI COOPER. POWER STEERING QUIT (MY WIFE DRIVING AND BY HERSELF) IN A TURN WITH ONCOMING TRAFFIC. NO INJURIES BUT VERY CLOSE. *TR

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER S
    - LOS ANGELES, CA

    DRIVING HOME AS USUAL, WHEN I TURNED TO BACK-IN TO THE DRIVEWAY AND THE POWER STEERING WENT OUT. VERY DIFFICULT TO MANEUVER CAR INTO THE DRIVEWAY. LEFT CAR OVERNIGHT AND TRIED AGAIN NEXT DAY. FINE THE NEXT DAY, BUT HAPPENED AGAIN THE FOLLOWING DAY. 2003 MCS 31,700 MILES. LOOKING INTO CAUSE OF FAILURE. *TR

    Source: NHTSA WEB SITE